Job Centre

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Other Useful Job Centre Numbers:

The Job Centre Phone Number
The Job Centre Head Office 0844 453 0218
The Job Centre Complaints 0843 208 2058
Customer services 0844 248 2557

The Job Centre Complaints Department Opening Hours

Department Opening Hours
Head Office 9am-5.30pm, Monday to Friday

The Job Centre Head Office Address

Department Head Office
Head Office The Job Centre Head Office,
Winsford Cross Shopping Centre,
High St,
Winsford
CW7 2AH

Why would I need to call the Job Centre head office contact number?

You may need to call the Job Centre Head Office Contact Number for any number of reasons, including:

  • Registering at the Job Centre
  • Finding out the location of your nearest Job Centre
  • Asking the Job Centre opening times
  • Looking for more information on training and apprenticeships
  • Asking about jobs at the Job Centre
  • Changing which Job Centre you go to
  • Troubleshooting an account with Job Centre Online
  • Finding out what vacancies are currently advertised for your field
  • Asking questions about Job Seeker’s Allowance and the prerequisites required
  • Making a complaint about the Job Centre
  • Providing feedback on the Job Centre and Job Centre Online
  • Arranging an appointment at the Job Centre

The Job Centre Head Office FAQs

Where is the Job Centre?
Can I change which Job Centre I go to?
Are the Job Centre open today?
What can the Job Centre do for me?

jobcentre-phone-number

The Job Centre Online

The Job Centre Online is a web service that brings the benefits of the Job Centre to your home, allowing customers to access many of the services provided by the Job Centre any time, from any location. The website is easy to navigate, and is tailored to helping people who are not “job ready” to improve their skills and CVs to the standard that employers are looking for, and matching those employers up with the people seeking work.

The website provides links to training opportunities and learning resources, and even has a dedicated “jobs board” which provides access to information, vacancies and applications for a huge range of jobs, sorting them by the type of job and the field it is based in. If you are ready to apply, you only need to use this resource to find vacancies near you, and the information needed, to kick-start your career!

Job Centre Plus

Job Centre Plus was formed in 2002, and dissolved in 2011 – it has since been replaced entirely by the Department for Work and Pensions (DWP). When it was functional, the Job Centre Plus agency provided services mostly to those people looking for employment, as well as providing financial support in the form of Jobseeker’s Allowance to those people who were looking for work and required enough money to live through the search, as well as people who were incapable of finding employment due to illness or incapacity, including the illness and incapacity generated by drug addiction.

While the Job Centre Plus has been disbanded, a new service independent of the DWP which covers some of the same services ahs been launched, called Universal Jobmatch – allowing jobseekers to search an online database for possible jobs while employers register their vacancies and gain the ability to recruit from the massive pool of potential employees that entails.

For more information on what became of Jobcentre Plus, or to find more information on Universal Jobmatch and other jobseeker’s services, call the Job Centre contact line on 0844 453 0218, from 9am to 5.30pm, Monday to Friday.

Job Centre NI

Northern Ireland operates a different Jobcentre service to the rest of the UK, with Jobcentre NI. This service is analogous to the mainland British Jobcentre, and provides the same services, broadly speaking. There is even a Jobcentre NI Online website which provides all the benefits of the primary Jobcentre Online service.

Job Centre Jobs

The Job Centre exists to help connect unemployed people to employers, and to prepare them to be “job ready” and able to work towards a better life. As such, job centre jobs are everywhere – they are the primary purpose of the institution.

However, if you want to go one further and actually work at the Job Centre, you can apply the same way you’d use their help to get any other job. When you sign up there, make it clear from the outset that you want to get a job at the job centre itself. The people working there will be happy to inform you of the steps you need to take to qualify, and the best ways to get started in the business.

The Job Centre FAQs

Where is the Job Centre?

There is a Job Centre in every major urban centre in the UK. As such, there will certainly be one close to you – either in your city or town, or in your nearest town if you live in a rural area with no Job Centre of its own. To find your nearest Job Centre, just go to the official job centre website (this isn’t it) and look for the “Jobcentre Locator” option. Alternatively, you can Google “[your location] nearest Job Centre” to be shown the location and address of your closest Jobcentre.

Can I change which Job Centre I go to?

If you are unhappy with your Jobcentre, because it is unhelpful, you disagree with the staff, it is too far away to be convenient, you have moved home or you simply feel like it isn’t working, you can change the Job Centre you go at any time. All you need to do is visit the new Job Centre in person and request to be transferred, or call the Job Centre Head Office Contact Line on 0844 453 0218, from 9am to 5.30pm, Monday to Friday, and request a live transfer. So long as you are only changing the Job Centre you attend, you won’t have to fill out any forms or complete any additional paperwork.

In order to minimise potential disruption to your benefits payments, it is advised that you wait until the day after your payment has gone in to request the transfer, giving the maximum time for the transfer to go ahead successfully. By taking that simple step, you are helping to make sure that the benefits office has ample time to update your paperwork, and the chances of your next payment being delayed are as low as possible.

Are the Job Centre open today?

The Job Centre is open every day, but individual job centres operate slightly different opening hours depending on their individual needs and circumstances. If you need to know the days and times that your nearest jobcentre is open, you can simply google the name of your town, the word “job centre” and then click in to the most relevant result for more information on your individual job centre’s opening times.

If you can’t do that, or you’d rather talk to an expert, you can call the Job Centre Head Office Contact Line on 0844 453 0218, from 9am to 5.30pm, Monday to Friday, and ask for the opening times of your jobcentre there.

What can the Job Centre do for me?

The Job Centre can do much more besides simply administering Jobseeker’s Allowance. If you are signing on for jobseeker’s allowance, you will have to visit the jobcentre once per fortnight, but any member of the public can go into a jobcentre at any time to look at job vacancies or ask for help in finding a job.

One of the primary things the Job Centre can do for a jobseeker is provide personalised help in finding employment that suits you. The first time that you sign in for Jobseeker’s Allowance, you’ll be provided with an advisor who is dedicated to providing support and advice while you search for jobs. They will be able to take into account your ambitions, skills, aptitudes and qualifications to find training programmes, apprenticeships and vacancies that suit you, as well as paying for the necessary travel that you take to get to interviews or training.

If you’re more interested in setting up your own business, the Job Centre can help you with that too – they are able to pair you off with a mentor, who can help advise and instruct on the proper way to build a business, and can even provide financial support through the New Enterprise Allowance Scheme. As of the time of writing, the New Enterprise Allowance Scheme has helped almost 20,000 businesses to start.

The launch of the new jobseeker’s website, Universal Jobmatch, in 2015 also helped to move the JobCentre into the 21st century, as it opens their online job-finding services to any citizen who wants to use them, not just those signed on at the jobcentre. Like any other job-match website, it allows customers to see the available vacancies posted by employers, and to apply for them via the site, but it also provides the opportunity to upload a CV and personal statement which employers can see, allowing them to look for you.

In addition, if you are on jobseeker’s allowance, you can select an option on Universal Jobmatch which makes your account visible to your advisor, allowing them to confirm that you have been looking for work online.

 

How to get the most out of your time at the Job Centre

Your time at the job centre can stretch on into infinity – or it can be a brief and pleasant stepping stone to gainful employment. If you get onto the right side of the staff and stay there, you will be much more able to demonstrate that you are a good person to have around, and would be an asset to an employer. If you are punctual, follow the rules and respect the system, your time within it will be easier, and if you ask questions whenever you don’t understand something, you’ll learn faster and avoid being caught out by anything you don’t understand.

Ultimately, you’ll get out what you put in, and if you spend your time working with the staff and the regulations in place at the Job Centre, you’ll find the time much more productively spent. It isn’t just a case of being polite, either – if you miss your jobcentre appointments or don’t turn up to meetings, you’ll be liable to lose your benefits and may even have them cut off completely.