Income Support is a benefit provided by the government for those who are on a low-income job in the UK. If you claim Income Support, you may be entitled to other benefits, such as housing benefit and child benefit. If you have £16 000 in savings, you can claim income support. However, if you work fewer than 16 hours per week, and are on a low income, you can claim income support.
Income Support Connection Number:
|Income Support Head Office||0843 557 4549|
|Income Support Applications||0843 557 4992|
|Income Support Eligibility||0843 596 3264|
|Income Support Complaints||0843 596 3268|
By calling the above numbers, we can connect you to those Income Support departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.
Income Support Head Office 0843 557 4549
This number will transfer you to a member of the Income Support Head Office team. From there, you can discuss issues with your current payment, any account difficulties and more. If you need to make a complaint for any reason at all, you should call the complaints line which can be found in one of the sections below.
Income Support Applications 0843 557 4992
If you want to qualify for income support, you’ll need to make sure you fit the requirements for the position. Applicants cannot access benefits unless they conform to all five of the stated requirements:
- Applicants must be pregnant or be a lone parent with a child under the age of 5. Applicants in this criteria may also be carers, or certified unfit to work as the result of sickness or disability.
- Applicants must be between the age of 16 and the age at which they would qualify for Pension Credit.
- Applicants must be on no income or a low income. If applicants are on a low income, they must have savings of less than £16,000 in order to access Income Support, and their partner’s savings and income will be included in calculations.
- Applicants must work for less than 16 hours per week, and their partner, where applicable, must work less than 24 hours per week.
- Applicants must live in England, Scotland or Wales. Northern Ireland has its own Income Support solution separate from that of Great Britain.
Young people in full-time education below University level may also be eligible for Income Support, provided the following standards are met by applicants:
- Applicants must be aged between 16 and 20.
- Applicants must be in full-time education below University level.
After those criteria are met, then an applicant is eligible for income support if they meet one or more of the following demands:
- The applicant is a parent.
- The applicant is not living with their parents or guardians.
- The applicant is a refugee, and is still in the process of learning the English language.
For those applicants who are orphaned or estranged from their parents or guardians, their Income Support will continue until the year that they turn 21 years old. Other applicants will see their income support continue until their course finishes.
In any of the situations listed above, a permanent address is not necessary to claim Income Support. It can be claimed even if you are “couch surfing”, living in temporary accommodation or suffering from homelessness.
Like other benefits, or a Government pension, income support is paid directly into your preferred bank account, or into a building society account or credit union account. The time between payments is short – only two weeks – and it should be paid on the same time frame as any other benefits that you are receiving.
Income Support Eligibility 0843 596 3264
Like other benefits, or a Government pension, income support is paid directly into your preferred bank account, or into a building society account or credit union account. The time between payments is short – only two weeks – and it should be paid on the same time frame as any other benefits that you are receiving. You can find out your eligilibity by calling the number above.
If you are eligible for income support, you are then entitled to the basic income support allowance, plus any “premiums” that are earned by your individual circumstances. For those in need of a refresher, those requirements are as follows:
- being the parent or sole carer of a child
- working fewer than 16 hours per week
- meeting the age criteria for eligibility
If those are met, you may then begin to claim the “basic income” allowance. If you meet additional criteria dependent on your situation, you may also qualify for additional “premium” payments – make sure to ask whether you qualify. The following table lays out the level of “basic income support” which individuals of different ages and situations may be able to expect, and also takes into account the provision of the “Higher Rate” payment which is paid to those who are responsible for a child or those who are in a couple where both would be independently qualified for ESA and Income Support.
One of the requirements for income support is that the applicant be pregnant, or be a lone parent with a child under the age of 5. Therefore, applicants can claim income support if they are expecting a child.
Basic Rates for Income Support
|Single||16 to 24||£57.90|
|Single||25 or over||£73.10|
|Lone parent||16 to 17||£57.90|
|Lone parent||18 or over||£73.10|
|Couples||Both under 18||£57.90|
|Couples||Both under 18 – ‘higher rate’||£87.50|
|Couples||One under 18, the other 18 to 24||£57.90|
|Couples||One under 18, the other 25 or over||£73.10|
|Couples||One under 18, one over – ‘higher rate’||£114.85|
|Couples||Both 18 or over||£114.85|
Income Support Complaints 0843 596 3268
In order to make a complaint regarding income support, the above number is the one you need to call. Someone from Income Support will be bale to help you as soon as possible. If you have not been paid your income support, and would like to complain about the treatment of yourself or a relative by the HMRC, then you can also use this number to speak to a member of staff.