HSBC Head Office Contact Numbers

Department Contact Number Opening Hours
HSBC Head Office Contact Number 0843 557 3771 Monday- Friday, 9am-6pm
Account Assistance 0843 557 5018 Monday- Friday, 9am-6pm
Fraud Helpline 0843 557 3578 Monday- Friday, 9am-6pm
Complaints 0843 557 3595 Monday- Friday, 9am-6pm
HSBC Business Services 0843 557 3756  Monday- Friday, 9am-6pm
Customer Services 0843 557 0864 Monday- Friday, 9am-6pm

HSBC Head Office Contact Number

The HSBC Head Office is based in London and has a range of departments which you can find the numbers for in the table above. To contact a member of the Head Office staff, you can call them directly on 0843 557 3771. From here, you will be directed to the right department, who can help you further. To make a complaint, call the complaints line, which can be found below.

Account Assistance

You can open a range of accounts with HSBC, from business to current accounts. Depending on your needs, you can call the Account Assistance team on 0843 557 5018 in order to find the right account for you. If you believe that you have been a victim of Fraud, we suggest calling the Fraud Helpline, more information on which can be found directly below.

Fraud Helpline

Fraud can happen to anyone at any time. Although HSBC uses the key and other ways to protect your funds, thieves find new ways to steal money every day. If you believe that you have been a victim of fraud, call the Fraud team immediately on 0843 557 3578. When calling this line, you will be asked to answer your security question and provide your 6 digit code, which was made when you opened an account with the HSBC.


If you need to make a complaint about the way you have been treated by an HSBC member of staff, call the complaints line on 0843 557 3595 and someone will help you. The complaints department is situated in the HSBC head office and can handle a range of complaints from issues with your account to issues that you have had with other lines on this page.

HSBC Business Services

Opening a business account with HSBC is simple and easy. On the HSBC website, you can find the account for you with the “account finder” section. Alternatively, you can find the best business account by calling 0843 557 3756 and speaking with a member of staff. You can also call this number for more information about a business account.

Customer Services

For more information about a service from the HSBC, call the customer services on 0843 557 0864. From here, someone will be able to help you further. In order to make a complaint, you will need to call the complaints line, which can be found above.