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HSBC Contact Numbers

HSBC Phone Number
Head Office 0844 453 0258
Mortgage Information 0843 557 3755
Complaints 0843 557 3579

HSBC Opening Hours

Day Opening Hours
Mon-fri 8am – 8pm
Weekend Saturday: 8am – 8pm
Sunday: 8am – 8pm

HSBC Head Office Address

Head Office Address
HSBC 8 Canada Square, Canary Wharf, London E14 5HQ

Reasons to call the HSBC Head Office:

  • I would like to transfer money to another account
  • I have suspected fraudulent activity within my account
  • I want to close my account with HSBC
  • I would like to open a new account
  • I have forgotten the login details for my online account
  • I would like to know the balance of my current or savings account
  • I would like to transfer money between the two
  • I would like to set up or cancel a direct debit or standing order
  • I would like to complain about the customer service I have received at HSBC
  • I would like further mortgage information
  • I want to notify HSBC that I have lost my credit or debit card
  • I would liek to appy for a credit card
  • I am having trouble activating my credit card

HSBC Online Banking

Online Banking is an easy way to transfer money between accounts as well as paying other people if you owe them. Many people are using online banking today and HSBC’s system is extremely user-friendly and simple to use, as well as secure. If you head to the HSBC website you will be given the option to log in using your IB number. The IB number is short for IBAN and you will be given this when you first set up your online banking account. Don’t worry if you lose this as you have the option to reset it on the homepage. You will then be asked to give the answer to a security question and generate a six-digit code
using your banking key. This key will have been given to you when you set up your online banking or handed over to you if you already had online banking when they were introduced. You will have your own password to the key which will then  unlock it and allow it to generate a six digit code. Once this is generated, enter it into the web page and you will be given access to your online account. If you have provided the incorrect details you will be locked out of the account and you can call the contact number to verify your identity. Once you are logged in you can use the mobile banking feature to transfer money to different accounts, set up and cancel direct debits/standing orders, as well as see all of your recent account activity and check your remaining balance. If you see anything suspicious on your account please do not hesitate to call the contact number. HSBC mobile banking now comes in a handy app form so that your mobile banking can be done on the go via your smartphone.

HSBC Accounts

HSBC have a range of current accounts that are tailored to the needs of different people. For example, a student or graduate bank account as well as a pay monthly bank account and a basic bank account. HSBC also offer incentives for those that are thinking of switching over and banking with them such as £150 in your account and an interest and fee free overdraft when you switch with at least two standing orders to HSBC. If you sign up for mobile banking and adhere to the account qualifying criteria you will then be awarded a further £50 in the next year. Please call the contact number if you are unaware of that criteria. A graduate account is ideal as HSBC understand that when coming straight out of uni money can often be a little tight. HSBC automatically turn your student account into a graduate account but allow you to keep all of the perks such as an interest-free overdraft that will only disappear when you have been graduated for two years. The graduate account also has other perks such as the opportunity to apply for a graduate loan of up to £25, 000 to help settle you into working life. Want just a bank account with no frills? Why not try the HSBC basic account which provides you with a Visa debit card, allows up to £300 of cash withdrawals per day and a support network in the form of 24/7 telephone banking. Head to the HSBC website or call the contact number for a full list of bank accounts and an adviser can help you decide which one is best suited to your needs.

HSBC MortgagesHSBC mortgages

Whether you’re a first-time buyer, moving home or looking to re-mortgage, HSBC can help you out. If you are new to the property ladder and are getting a mortgage for the first time, there are three types of mortgages that are available to you; fixed rate mortgages, tracker rate mortgages, discount rate mortgages and if you head to HSBC branch you can discuss which one is right for you and your circumstances. Each rate has a different effect, for example, the discount rate mortgage will provide you with a set discount on their standard rate for the initial monthly payments, easing you into paying a monthly mortgage, an early repayment charge will apply in some cases. Alternatively, if you prefer security and a guarantee your charges are not going to waiver, you might be better opting for the fixed-rate mortgage. Once you have a mortgage with HSBC, you can manage it online and have access to the HSBC loyalty range which includes things like discounted booking fees as a thanks for home owning with HSBC.

HSBC Credit Cards

There are four credit cards to choose from with HSBC which are; the HSBC credit card, the HSBC Mastercard, the Premier credit card and the student credit card, and again, whichever option you go for purely depends on yourself and your financial situation. You can call the contact number for further information on all of these credit cards and you can also apply for one online. If you have received a credit card and are having issues activating it you can call the contact number and an adviser can help you to get your card up and running.

About HSBCHSBC head office

HSBC is a British bank headquartered in London and by total assets, it is the fourth largest bank in the world. It was established as it stands now in 1991 in London but the origins that date back further than this lie mainly in Hong kong. The bank has 6000 offices in 71 countries. HSBC’s name has famously been mentioned in the Swiss Leaks scandal when it is thought they were helping to conceal tax evaders in 2015. In 2016 they also came under fire for their role in the Panama Papers scandal.

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