• Business Name: HSBC
  • Head Office Number: 0843 557 3771
  • Opening Times: 9am-7pm
  • Head Office Address: 8 Canada Square, Canary Wharf, London E14 5HQ
  • Website:

HSBC logo

HSBC is a British bank headquartered in London and by total assets, it is the fourth largest bank in the world. It was established as it stands now in 1991 in London but the origins that date back further than this lie mainly in Hong kong. The bank has 6000 offices in 71 countries. HSBC’s name has famously been mentioned in the Swiss Leaks scandal when it is thought they were helping to conceal tax evaders in 2015. In 2016 they also came under fire for their role in the Panama Papers scandal.

HSBC Connection Numbers

Department Number
Online Banking  0843 557 3771
Account Options  0843 557 5018
Mortgage Payments  0843 557 3578
Credit Cards  0843 557 3595
HSBC for Business  0843 557 3756
 Customer Service  0844 826 8030

By calling the above numbers, we can connect you to those HSBC departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

HSBC Online Banking – 0843 557 3771

Online Banking is an easy way to transfer money between accounts as well as paying other people if you owe them. Many people are using online banking today and HSBC’s system is extremely user-friendly and simple to use, as well as secure. If you head to the HSBC website you will be given the option to log in using your IB number. The IB number is short for IBAN and you will be given this when you first set up your online banking account. Don’t worry if you lose this as you have the option to reset it on the homepage. You will then be asked to give the answer to a security question and generate a six-digit code
using your banking key. This key will have been given to you when you set up your online banking or handed over to you if you already had online banking when they were introduced. You will have your own password to the key which will then unlock it and allow it to generate a six digit code. Once this is generated, enter it into the web page and you will be given access to your online account. If you have provided the incorrect details you will be locked out of the account and you can call the contact number to verify your identity. Once you are logged in you can use the mobile banking feature to transfer money to different accounts, set up and cancel direct debits/standing orders, as well as see all of your recent account activity and check your remaining balance. If you see anything suspicious on your account please do not hesitate to call the contact number. HSBC mobile banking now comes in a handy app form so that your mobile banking can be done on the go via your smartphone.

HSBC Accounts – 0843 557 5018

HSBC have a range of current accounts that are tailored to the needs of different people. For example, a student or graduate bank account as well as a pay monthly bank account and a basic bank account. HSBC also offer incentives for those that are thinking of switching over and banking with them such as £150 in your account and an interest and fee free overdraft when you switch with at least two standing orders to HSBC. If you sign up for mobile banking and adhere to the account qualifying criteria you will then be awarded a further £50 in the next year. Please call the contact number if you are unaware of that criteria. A graduate account is ideal as HSBC understand that when coming straight out of uni money can often be a little tight. HSBC automatically turn your student account into a graduate account but allow you to keep all of the perks such as an interest-free overdraft that will only disappear when you have been graduated for two years. The graduate account also has other perks such as the opportunity to apply for a graduate loan of up to £25, 000 to help settle you into working life. Want just a bank account with no frills? Why not try the HSBC basic account which provides you with a Visa debit card, allows up to £300 of cash withdrawals per day and a support network in the form of 24/7 telephone banking. Head to the HSBC website or call the contact number for a full list of bank accounts and an adviser can help you decide which one is best suited to your needs.

HSBC Mortgages –  0843 557 3578HSBC mortgages

Whether you’re a first-time buyer, moving home or looking to re-mortgage, HSBC can help you out. If you are new to the property ladder and are getting a mortgage for the first time, there are three types of mortgages that are available to you; fixed rate mortgages, tracker rate mortgages, discount rate mortgages and if you head to HSBC branch you can discuss which one is right for you and your circumstances. Each rate has a different effect, for example, the discount rate mortgage will provide you with a set discount on their standard rate for the initial monthly payments, easing you into paying a monthly mortgage, an early repayment charge will apply in some cases. Alternatively, if you prefer security and a guarantee your charges are not going to waiver, you might be better opting for the fixed-rate mortgage. Once you have a mortgage with HSBC, you can manage it online and have access to the HSBC loyalty range which includes things like discounted booking fees as a thanks for home owning with HSBC.

HSBC Credit Cards – 0843 557 3595

There are four credit cards to choose from with HSBC which are; the HSBC credit card, the HSBC Mastercard, the Premier credit card and the student credit card, and again, whichever option you go for purely depends on yourself and your financial situation. You can call the contact number for further information on all of these credit cards and you can also apply for one online. If you have received a credit card and are having issues activating it you can call the contact number and an adviser can help you to get your card up and running.

HSBC for Business – 0843 557 3756

HSBC head office

HSBC make it extremely easy for you to open a business account with them, and with HSBC you can relax knowing that your finances are all in order. Online, there is an excellent tool known as the ‘account finder’ which allows you to tell HSBC a little bit about your business. The account finder will then match you with an account that is suited to your needs. Questions that the account finder will ask you include what your turnover is or will be and whether you are a start-up business or you are switching accounts. All of these things will affect how you bank so it is important that you answer it correctly. Once your account has been found you can begin banking. Call the business phone number if you have any questions.

HSBC Customer Service – 0844 826 8030

If you have a general enquiry or can’t find use of any of the other numbers above, you can call HSBC customer service. Perhaps you have a question to ask regarding your account or your statement, or you may even have a complaint to make about the customer service at HSBC. If your local branch has closed and you would like to locate your nearest open one, you can call customer services for details of this.