Hotpoint

0843 208 2344

Contact Hotpoint on 0843 208 2344 if you want to reach a department at their UK head office. Hotpoint is a domestic appliance brand sold across Europe and America. The rights for the brand in Europe belong to the American company Whirlpool, while the rights in North America actually belong to the Chinese company Haier. Founded in California in 1911, Hotpoint began marketing products in the UK in 1920. The Indesit brand took over Hotpoint in the 2000s, then Whirlpool bought a majority share in 2014.

Hotpoint Contact Numbers

Contact Hotpoint at their head office by ringing these helplines during the times shown below. They are open six days a week.

Department
Phone Number
Opening Times
Hotpoint Head Office
0843 208 2344
(Mon – Fri) 8am – 6.30pm
(Saturday) 8.30am – 5.30pm
Hotpoint Care Plans
0843 208 2059
(Mon – Fri) 8am – 6.30pm
(Saturday) 8.30am – 5.30pm
Hotpoint Complaints
0843 178 3504
(Mon – Fri) 8am – 6.30pm
(Saturday) 8.30am – 5.30pm
Hotpoint Legal
0843 178 3505
(Mon – Fri) 8am – 6.30pm
(Saturday) 8.30am – 5.30pm
Hotpoint Recruitment
0843 178 3506
(Mon – Fri) 8am – 6.30pm
(Saturday) 8.30am – 5.30pm
Hotpoint Press Office
0843 178 3507
(Mon – Fri) 8am – 6.30pm
(Saturday) 8.30am – 5.30pm

Hotpoint Head Office

Contact Hotpoint by calling 0843 208 2344 if you need to reach the Hotpoint head office. Ask for more information about their range of products and where they are available to buy. Enquire about safety notices and product recalls. Some consumers with certain models should have heard from Hotpoint about free modifications to make them safe. Call if you are an investor with an interest in Whirlpool brands. You could also call to enquire about brand licensing if you are interested in a business partnership.

Hotpoint Care Plans

While all appliances come with a manufacturer’s warranty of at least a year, extra cover is available. This form of insurance can protect your appliance against accidental damage for six months at a time. Call 0843 208 2059 to discuss product warranties and get assistance with registering your Hotpoint appliance. Or call to enquire about SmartCare Rewards or pricing and payments for the Repair and Protect plan. You can call to request a repair under the manufacturer’s guarantee, including replacement parts.

Hotpoint Complaints

Contact Hotpoint on 0843 178 3504 to complain if you have a bad experience with Hotpoint. This could be while purchasing or during delivery or installation. It may be due to a lack of aftersales care or problems with a product itself. You should contact Hotpoint as soon as possible if your product malfunctions. They may offer a price reduction, repair, or replacement. It depends on how long ago you bought the faulty product. You can also e-mail your complaints to uk_ie_customercare@whirlpool.com.

Hotpoint Legal

If you have any legal questions about Hotpoint’s conditions of practice, then call 0843 178 3505. Check the Hotpoint terms and conditions for supplying products before you purchase an appliance from them. You can also check after making a purchase to find out if you actually have the grounds for a complaint. Learn about consumer rights for cancelling contracts or booking repair work. These services cover products both under and out of warranty. You can also call to check the data use and privacy policy.

Hotpoint Recruitment

Anyone looking for employment with Hotpoint can call 0843 178 3506 to enquire about a job opportunity or internship. The professional areas they offer roles within include customer communications, engineering, logistics, finance, HR, marketing, IT, sales, and legal. Call to enquire about the graduate program or the Fast Track Management program to gain an accelerated leadership role. You can also submit a prospective application online. Call to find out more about a vacancy listing you saw.

Hotpoint Press Office

The Whirlpool Corporation owns and manages the Hotpoint brand. If you are a member of the press with media enquiries relating to Hotpoint, call 0843 178 3507. Get their latest boilerplates, leadership information, or news and announcements. Phone them to ask for a statement on a recent development or for clarification on one of their own press releases. Journalists can also e-mail the media hub team at media@whirlpool.com. Request promotional images or permission for the use of logos.

Other Ways to Contact Hotpoint

Get in touch with Hotpoint online through their customer service teams. Contact Hotpoint on Facebook or on Twitter if you use these social media platforms. You can also tweet directly to @HotpointSupport. If you are looking for product documents, you can find a copy online. There is a live chat function on the Hotpoint website if you would prefer faster communication. Should you have no preference for speed, then you could try writing a letter. You can send post to Hotpoint at this head office address:

Department
Address
Head Office
Hotpoint
Indesit HQ
Morley Way
Peterborough
PE2 9JB