HMRC Head Office

HMRC head office contact number

The HMRC (an acronym for “Her Majesty’s Revenue and Customs”) is an executive branch of UK government. They are the branch of the Government that concerns itself with collecting and processing taxes, as well as paying out benefits to those who require them and overseeing the national minimum wage.

Originally two separate entities, the HMRC was formed as part of a merger between the Inland Revenue Service and the HMCE (Her Majesty’s Customs and Excise), which took place only a decade ago.

 HMRC Connection Number:

HMRC Number
Head Office  0844 453 0158
VAT Returns  0844 248 1688
Services  0844 248 1687
Tax Claims  0844 248 1685
Complaints Service  0844 248 1683

By calling the above numbers, we can connect you to those HMRC departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

Head Office 0844 453 0158

This number will connect you to a member of the Head Office team for the HMRC. If you would like to know more about any service provided by the HMRC, or you would like to discuss your current situation, you can use this number. If you wish to make a complaint, we suggest you use the complaints number, which can be found at the top of this page, or below.

HMRC Head Office Contact NumberVAT Returns 0844 248 1688

In order to submit a VAT return you’ll need to use a custom activation code. You can get your code from the Government Gateway, which should be automatically issued to you within seven days of your finished enrolment application. If you haven’t received a code, make sure to contact the HMRC.

It’s important to note that you cannot use the activation code for non-VAT services to make a VAT return. Each online service provides a unique code, which will be individually mailed to you. Please note that these codes are non-transferrable in any direction.

The code letter can take up to 10 days to arrive, and will be dispatched within 7 days of receipt of order. If you live abroad the letter may take longer to arrive, up to and including a 21-day period, which can make the activation of your accounts problematic as the codes expire after 28 days.

Services 0844 248 1687

HMRC offer a number of services, you can see which services you are eligible for online with the HMRC. You can also make an account with them in order to keep up to date with your current benefits.

As with any online accounts service, there are multiple things that can go wrong with your account and lead to trouble logging in.

If you enter incorrect login details three consecutive times or more will result in a security lockdown being placed on your account. For the next two hours, the lockdown will be in effect, but after it has passed you’ll be free to try to log in again.

If you can’t remember your login details, the first thing you should do to regain them is to visit the HMRC homepage, where you’ll find detailed instructions walking you through your account recovery.

After that, if you still can’t access your account, your best bet is to call the head office and explain your problem to their IT tech specialists.

If you have recently applied to an online HMRC service requiring a custom activation code, like VAT returns, you will automatically be sent your unique code by the Government Gatway as a physical letter, which should be with you within a week.

You can call this number in order to find out which services HMRC offer.

HMRC Head Office Contact NumberTax Claims 0844 248 1685

If you are a citizen of the European Economic Area (for the time being), are a British Passport holder or have been a UK Government employee at any point during the tax year, then you may be entitled to a personal allowance of tax-free income each year. For more information, talk to a representative of the HMRC or write to them with your specific situation.

If you are due a tax refund – or you think you may be due one – you can claim it online. You’ll be entitled to a tax refund if you’ve had too much taken from your paycheck in the past, if you have stopped work, if you’ve paid too much on a tax return or a pension payment, or purchased a life annuity.

If you’ve used your personal funds for a work expense, like uniforms, or live in one country with income from another, you may also be able to claim tax back from the HMRC.

Complaints Service 0844 248 1683

If you would like to make a complaint to the HMRC, this is the number to call. You will be connected to a member of the complaints team, and they will deal with your complaint correctly.

More about HMRC

The HMRC (Her Majesty’s Revenue and Customs) is an executive branch of UK government, whose remit includes tax and benefits provision, represented by a St. Edwards Crown on a circular field. The taxes involved in the HMRC’s specific field of responsibility include income tax and corporate tax, while their responsibility for benefits involves all kinds of Government benefit and other necessary administration, like the national minimum wage.

Formed as part of a merger between the Inland Revenue and Her Majesty’s Customs and Excise (HMCE) in 2005, the HMRC retained the staff and infrastructure of both agencies and currently employs an incredible 67,000 people.

It is currently headquartered in London, in an executive Government agency at 100 Parliament Street, London.

Alternative ways to contact HMRC:

You can also contact HMRC via their website or via their Twitter account.