Hallmark

0844 826 8500

Contact Hallmark on 0844 826 8500 if you need to speak to the Hallmark UK head office team. Hallmark is one of the largest manufacturers of greeting cards in the world. After establishing in the United States in 1910, the company changed its name from Hall Brothers in 1954. The name “Hallmark” came from the official mark goldsmiths in London would use to indicate the fineness of the metal. The brand idea is that Hallmark wants to help people make their mark and deliver messages in a special way. Hallmark first opened offices in the UK in 1958. The stores sell cards, stationery, and small gifts like ornaments and toys.

Hallmark Contact Numbers

If you have a question relating to a department on the following list, simply call the number. You can connect to the head office during business hours from Monday to Friday. If you are not sure who to speak to, call the central head office contact number.

Department
Phone Number
Opening Times
Head Office
0844 826 8500
(Mon – Fri) 9.00am – 5.00pm
(Sat – Sun) Closed
Business Services
0844 248 2704
(Mon – Fri) 9.00am – 5.00pm
(Sat – Sun) Closed
Press Enquiries
0844 248 2705
(Mon – Fri) 9.00am – 5.00pm
(Sat – Sun) Closed
Creative Studio
0844 248 2706
(Mon – Fri) 9.00am – 5.00pm
(Sat – Sun) Closed
Gifted?
0844 248 2707
(Mon – Fri) 9.00am – 5.00pm
(Sat – Sun) Closed
Recruitment
0844 248 2708
(Mon – Fri) 9.00am – 5.00pm
(Sat – Sun) Closed

Head Office

Call 0844 826 8500 to connect to the Hallmark head office in the UK whenever you need to go straight to the top of the chain. The head office team have access to areas of the company which customer services don’t. Contact them with professional queries in a business capacity, including marketing or affiliate requests. You can also call them if you wish to speak to a senior manager at the company regarding a problem you have. This is only recommended if you have already tried to resolve the problem with the customer services team. A complaints manager will review your complaint again and issue a final response.

Business Services

Hallmark sells its products through major retailers online and in brick-and-mortar stores. The company offers exclusive business services for specialist retailers of greeting cards. Call 0844 248 2704 if you are a specialist card retailer hoping to join Hallmark’s trade hub. You can also call as an existing member if you have any issues with these services and need help from Hallmark. The company can provide you with guides for seasonal marketing campaigns. You can contact them to find out about any upcoming industry events and product launches so you are never behind on trends. Call to check on quantity restrictions before you order.

Press Enquiries

Any media outlets can call 0844 248 2705 with press enquiries for Hallmark. The team will assist journalists or bloggers who have questions about the company or specific products. Provide as much detail as you can, including your deadline, so that Hallmark can respond appropriately. If you request a statement or interview, you may have to wait for them to get back to you. Hallmark may decline media enquiries at their discretion. Generally, the media relations team will be happy to provide further information about Hallmark developments to the press. Reach out to them for help with an article or to propose a promotional partnership.

Creative Studio

The Creative Studio is the home of design at Hallmark. This is the hub where the team develop and produce a range of greetings products for major retailers. Call 0844 248 2706 to make an enquiry if you want to work in the Creative Studio. Hallmark hires freelance designers and offers two-week placements to help designers gain some experience. These are unpaid, but Hallmark does provide accommodation. Call today to discuss options and any current vacancies with the Creative Studio team. You can also send an e-mail containing your enquiry, your CV, and portfolio examples to creative-opportunities@hallmark-uk.com.

Gifted?

Since 1998, Hallmark has been running Gifted? competitions for young artists. Are you a student, graduate, or an established designer? Do you have the talent and innovation to enter one of the six competitions which run every year? Call 0844 248 2707 to find out how to sign up for Gifted? and when the next brief will be available. All of the winning entries will feature in a physical showcase at New Designers in London. Call to find out when the next exhibit is running, or where you can view previous entries for a bit of inspiration. Check the terms and conditions before you enter to make sure you aware of any potential restrictions.

Recruitment

Do you want to become a “Hallmarker” and work for a fun, creative company? Call 0844 248 2708 and ask to speak to Human Resources about recruitment for Hallmark. They can advise you on where to find vacancies and what to do to apply. Hallmark is all about appreciating individuals and working as one passionate team to make a difference. But don’t let Hallmark just talk the talk, find out if they walk the walk, too. Ask about company benefits for employees and opportunities for career development, especially for graduates. You could work in customer support, product development, distribution, administration or finance.

Other Ways to Contact Hallmark

Customers with queries about products or sales can get in touch with Hallmark on social media. Leave a message on Facebook or Twitter during business hours. For a more direct method, send an e-mail to help@hallmark.co.uk. Consumer, business, and media enquiries alike can reach Hallmark by e-mail at ukcustomersupportteam1@hallmark-uk.com. The team will forward e-mails to the right department or answer directly as soon as possible. Otherwise, you have the option of contacting the Hallmark head office by post. If you write a letter, you can send it to the address below. Bear in mind that this will take longer for a reply.

Department
Address
UK Head Office
Hallmark Cards PLC
Dawson Lane
Dudley Hill
Bradford
West Yorkshire
BD4 6HN