Greggs Head Office

0843 208 2403

If you would like to make a query with a member of the Greggs team, call 0843 208 2403 and someone will be able to help you.

Greggs Contact Numbers

Department Contact Number Opening Hours
Head Office 0843 208 2403 Monday- Friday, 9am-6pm
Customer Services 0843 2082 404 Monday- Friday, 9am-6pm
Greggs Departments 0843 816 6109 Monday- Friday, 9am-6pm
HR 0843 816 6112 Monday- Friday, 9am-6pm
Greggs Careers Team 0844 826 8004  Monday- Friday, 9am-6pm
Complaints Number 0843 816 6113  Monday- Friday, 9am-6pm

Head Office

If you would like to be put through to the Head Office for Greggs, then call them directly on 0843 208 2403. Someone will be able to help you further or direct you to the department who can. This is a direct number, which means you will not have to wait in an automated queue. If this line becomes busy, you will be placed on hold until an operator can speak with you.

Customer Services

In order to speak with someone from the Greggs Customer Service Department, call 0843 2082 404 and someone will be able to advise you. Again, this line is not automated and means that you will be put straight through to someone who can assist you. This line can be used if you have a general enquiry about a Greggs menu item, for allergy information, or for information about your local store. If you are wondering if you need accessibility at your local store, this is the number you should call.

Greggs Departments

The Greggs Head Office is host to a range of departments. These include marketing, menu tasting and more. If you would like to be connected to a specific department, call 0843 816 6109 and a member of the Greggs Head Office staff will be able to transfer you. If you would like nutritional information, you will need to speak with the team responsible for the menu. Calling 0843 816 6109 will put you through to someone who can transfer you. You can view the full Greggs menu online, where all of the nutritional and allergen information is displayed. There is also allergen and nutritional information displayed in store for every product available. You can also ask one of your servers if you have any allergies. The leaflets that are provided in stores with nutritional information are for the majority of stores and there is a chance the recipe could have varied in the store you are visiting.


If you work for Greggs and would like to speak with someone from Payroll, you will need to call the Greggs HR staff on 0843 816 6112. This number can also be used if you would like to make a complaint about another member of staff, or if you would like to speak about an issue you have spotted in your recent pay.

Greggs Careers Team

In order to secure a job role at Greggs, you can call the Greggs Career Team on  0844 826 8004. This number is not automated and will put you through to a member of the careers team. From there, all you have to do is enquire about jobs at your local Greggs store. If there is a position available, you may be asked to visit your local store in order to drop in a CV.

Complaints Number

In order to make a complaint, either about the Greggs food or about the level of service you have received, call 0844 826 8004 and someone will be able to assist you further. You can also make a complaint about the hygene levels of a store, about the range of food available to you or about other aspects of your experience with Greggs.