Food Standards Agency

FSA Head Office Contact Number

The Food Standards Agency (FSA) is a department of the UK government. It is responsible for public health in relation to food throughout the UK and is headed by an appointed board team.

 Food Standards Agency Contact Number:

Food Standards Agency Phone Number
Head Office  0844 453 0228
Food Standards Agency Complaints  0844 453 0228
Customer Services  0844 453 0228

Food Standards Agency Opening Hours

Department Opening Hours
Customer Service 8:30am-11:30pm, 7 days a week

Food Standards Agency Head Office Address

Department Address
Head Office Aviation House,
125 Kingsway,
London
WC2B 6NH

Reasons to contact the Food Standards Agency Head Office Contact Number:

      • If you would like to find out specific information from the Food Standards Agency
      • To find out more information about services provided by the Food Standards Agency
      • To find out information on the FSA board
      • To find out public information on Food Law Code

The FSA Food Hygiene Rating Scheme

The FSA Food Hygiene Rating Scheme was introduced to restaurant and food establishments throughout the UK in order to help the public decide on where to eat based on their food hygiene rating. You can search for the restaurant you wish to eat with on the dedicated government website. From here, you can see if the establishment has a high enough rating. If you cannot find your local restaurant on the list of establishments, ring the number above and we will put you through to a member of the FSA.

FSA Codes of Practice

The FSA work closely with food enforcement agencies around the country to ensure that food law is abided by to close standards. The Food Law Code of Practice sets out guidelines for restaurants, food premises and local authorities, and shows them how to practise food safety.

FSA Food Crime Unit

Food Standards Agency Head Office Contact Number
Food Standards Agency Head Office Contact Number

The Food Standards Agency has recently introduced the FSA Food Crime Unit. This unit works directly with restaurants and local food authorities to make sure that there are no food crimes being committed. The Unit can be contacted via the number above, and they are open to receiving information regarding food, drink or animal feed. The information can be regarding any reason such as the way the food is handled, processed, sold, how it looks or if the food does not seem right to you, the customer.

DNP is an illegal substance which is sometimes used in the production of fat burners or weight loss pills. It is harmful and cannot be consumed by humans. If you suspect that a company or store is selling products that contain DNP, you should contact the Food Crime Unit ASAP. To be put in contact with a member of the Food Crime Unit, ring the number above and we will put you through to the correct department. You can also email the Food Crime Unit on foodcrime@foodstandards.gsi.gov.uk.

Food Standards Agency Research

Each year the Food Standards Agency commissions projects and research into food safety in the UK. If you are an independent food research facility, you can apply for research funding from the Food Standards Agency by ringing the number above and registering as a supplier.

Research is also made into animal products such as meat from clones and new novel foods that have come into the country from places such as Japan. These tests are to ensure that they are safe for the UK public to consume.

FAQ’s

Can I email the Food Standards Agency?
Do the Food Standards Agency have a graduate scheme?
What are the FSA standards?
Does the FSA have any tips on eating healthy?

Can I email the Food Standards Agency?

If you do not wish to contact the FSA directly, you can email them on helpline@foodstandards.gsi.gov.uk. If your query or complaint has not received a reply within 20 days, we advise you ring the number above. From there, we can connect you to the correct department

Do the Food Standards Agency have a graduate scheme?

The FSA do offer jobs for graduates as well as jobs for highly qualified individuals. You can find the full list of jobs available at the FSA today on the government website.

What are the FSA standards?

For all of the information available to the public today, you can visit the FSA website, which highlights in detail the extent of their standards when it comes to food safety in the UK. If you are looking for a specific piece of information and cannot find it on the FSA website, ring the number above and we will put you contact with the relevant department.

Does the FSA have any tips on eating healthy?

The Food Standards Agency offer a range of tips and tools to help you with healthy eating. Their eat well plate programme ensures that your plate has all of the necessary requirement for a healthy meal. It is divided up into sections for you to place the relevant food into. The FSA are also constantly researching healthy foods and how to incorporate them into your daily diet. For more information on healthy eating advice from the FSA, visit the government website or ring the number above.

About the FSA

The FSA was established in 2001, and placed emphasis on researching harmful foods, as well as investigating the nature of farming, and how certain types of farming impact the life of the British public. The Meat Hygiene service merged with the FSA in 2010 and manages the care of animal stock and how they are treated in the farming industry. The FSA also research the quality of animal feed for those animals in the meat industry. If you believe that animals are being treated unfairly or are not being fed correctly before slaughter, contact the FSA immediately and they will investigate your claims as soon as they can.

Heather Hancock currently heads the FSA, and will do so for the next three terms. In this time she wishes to reform a lot of policy in terms of foreign food in England, and the treatment of animals in the food and meat industry. It is thought that by the end of her term there will be new policy in these areas.

Below is a recent video uploaded by the Food Standards Agency, highlighting the importance of the Food Hygiene ratings and what they all mean.

 

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Food Standards Agency Head Office
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