Food Standards Agency

  • Business Name: Food Standards Agency
  • Head Office Number:  0844 453 0228
  • Opening Times: 9am-7pm
  • Head Office Address: Aviation House, 125 Kingsway, London, WC2B 6NH
  • Website: https://www.food.gov.uk/

FSA Head Office Contact Number

The Food Standards Agency (FSA) is a department of the UK government. It is responsible for public health in relation to food throughout the UK and is headed by an appointed board team. The body was established in 2001, and placed emphasis on researching harmful foods, as well as investigating the nature of farming, and how certain types of farming impact the life of the British public.

 Food Standards Agency Connection Numbers:

Food Standards Agency  Number
Head Office  0844 453 0228
Food Hygiene  0844 248 1659
Codes of Practice  0844 248 1665
Food Crime Unit  0844 248 1679
Agency Research  0844 248 1681
Complaints  0844 248 1682

By calling the above numbers, we can connect you to those Food Standards Agency departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

Head Office 0844 453 0228

You can call this number in order to be connected to the FSA Head Office. If you need to make a complaint to the FSA, this can done by using the Complaints Number for the department, which can be found in the both the table above and in the numbers to follow below.

The FSA Food Hygiene Rating Scheme 0844 248 1659

The FSA Food Hygiene Rating Scheme was introduced to restaurant and food establishments throughout the UK in order to help the public decide on where to eat based on their food hygiene rating. You can search for the restaurant you wish to eat with on the dedicated government website. From here, you can see if the establishment has a high enough rating. If you cannot find your local restaurant on the list of establishments, ring the number above and we will put you through to a member of the FSA.

FSA Codes of Practice 0844 248 1665

The FSA work closely with food enforcement agencies around the country to ensure that food law is abided by to close standards. The Food Law Code of Practice sets out guidelines for restaurants, food premises and local authorities, and shows them how to practise food safety.

FSA Food Crime Unit 0844 248 1679

Food Standards Agency Head Office Contact Number
Food Standards Agency Head Office Contact Number

The Food Standards Agency has recently introduced the FSA Food Crime Unit. This unit works directly with restaurants and local food authorities to make sure that there are no food crimes being committed. The Unit can be contacted via the number above, and they are open to receiving information regarding food, drink or animal feed. The information can be regarding any reason such as the way the food is handled, processed, sold, how it looks or if the food does not seem right to you, the customer.

DNP is an illegal substance which is sometimes used in the production of fat burners or weight loss pills. It is harmful and cannot be consumed by humans. If you suspect that a company or store is selling products that contain DNP, you should contact the Food Crime Unit ASAP. To be put in contact with a member of the Food Crime Unit, ring the number above and we will put you through to the correct department. You can also email the Food Crime Unit on foodcrime@foodstandards.gsi.gov.uk.

Food Standards Agency Research 0844 248 1681

Each year the Food Standards Agency commissions projects and research into food safety in the UK. If you are an independent food research facility, you can apply for research funding from the Food Standards Agency by ringing the number above and registering as a supplier.

Research is also made into animal products such as meat from clones and new novel foods that have come into the country from places such as Japan. These tests are to ensure that they are safe for the UK public to consume.

Complaints 0844 248 1682

If you wish to make a complaint to the FSA or would like to report a food supplier or restaurant, this is the number to use. You can also write a letter of complaint to the FSA by addressing your correspondance to the address at the top of this page.

More about the FSA

The FSA was established in 2001, and placed emphasis on researching harmful foods, as well as investigating the nature of farming, and how certain types of farming impact the life of the British public. The Meat Hygiene service merged with the FSA in 2010 and manages the care of animal stock and how they are treated in the farming industry. The FSA also research the quality of animal feed for those animals in the meat industry. If you believe that animals are being treated unfairly or are not being fed correctly before slaughter, contact the FSA immediately and they will investigate your claims as soon as they can.

Heather Hancock currently heads the FSA and will do so for the next three terms. In this time she wishes to reform a lot of policy in terms of foreign food in England, and the treatment of animals in the food and meat industry. It is thought that by the end of her term there will be a new policy in these areas.

Below is a recent video uploaded by the Food Standards Agency, highlighting the importance of the Food Hygiene ratings and what they all mean.

 

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Food Standards Agency Head Office
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