Fitness First

0843 178 3811

Contact Fitness First by calling 0843 208 1501 to speak to a person in the Fitness First UK head office. Since opening the original club in Bournemouth in 1993, Fitness First grew into the world’s largest private health club. The brand operates hundreds of clubs throughout 16 countries. In 2016, the British leisure retailer DW Sports bought First Fitness in the UK. The creation of DW Fitness First made it the second largest gym operator in the UK. These gyms provide facilities and training for all fitness levels.

Fitness First Contact Numbers

When you need to reach the Fitness First head office, use the following helplines. If you cannot find the relevant department, just call the main connection number. If you are a gym member with a membership problem, contact the manager of your local gym.

Department
Phone Number
Opening Times
Head Office
0843 178 3811
(Mon-Fri) 8.00am – 6.30pm
(Sat-Sun) Closed
Media & PR
0843 178 3812
(Mon-Fri) 8.00am – 6.30pm
(Sat-Sun) Closed
Marketing
0843 178 3813
(Mon-Fri) 8.00am – 6.30pm
(Sat-Sun) Closed
Legal
0843 178 3814
(Mon-Fri) 8.00am – 6.30pm
(Sat-Sun) Closed
Corporate
0843 178 3815
(Mon-Fri) 8.00am – 6.30pm
(Sat-Sun) Closed
Recruitment
0843 178 3816
(Mon-Fri) 8.00am – 6.30pm
(Sat-Sun) Closed

Head Office

Whatever the reason is that you need to get in touch with the people at the top, call the Fitness First head office on 0843 178 3811. Call if you want to escalate a complaint or just pass on criticism about the brand. If you aren’t sure which department to speak to or how to reach them, the head office can transfer you. The head office staff will not entertain or transfer anyone who is abusive, so please only contact the head office in a professional manner. Fitness First will try their best to assist with every call.

Media & PR

Members of the public or journalists alike can contact Fitness First on 0843 178 3812 with questions and feedback about press releases. Whenever Fitness First is in the news, be it good or bad, media outlets can request a quote or further information. Fitness First can also provide promotional images for the press to use in their coverage. Sports or fitness bloggers may also contact Fitness First for similar purposes. Customers or general civilians can pass on their comments about Fitness First news.

Marketing

After struggles in the past, a rebrand put Fitness First back on track. This is why the marketing team is such an important part of the company. Call 0843 178 3813 if you want to talk to somebody in the marketing department. If you have a campaign idea or can produce promotional materials, pitch them to Fitness First. Or, you might be able to provide a platform to conduct customer research. You could help the business grow through advertising, if you think you fit the company’s premium high-class image.

Legal

To contact Fitness First regarding legal matters, call 0843 178 3814 and ask to speak to a member of the legal team. If you have a suitable gym property you wish to sell to Fitness First, contact them with an offer. You might want to challenge Fitness First if the company is in the wrong about your legal rights. If you call and ask, Fitness First are obliged to provide all the in-depth evidence you will need to make a claim, but not legal advice. This could be to do with an equality, health and safety, or financial issue.

Corporate

Businesses or sports bodies can contact Fitness First on 0843 178 3815. Companies can create a membership account for their staff for the health and ability benefits it brings to the workplace. Negotiate the best payment options and inclusive access for your business and employees. Companies or organizations who promote sports or fitness may want to initiate a partnership or sponsorship with Fitness First. Call this number to make an enquiry and find out how to submit your proposal or application.

Recruitment

Fitness First claims to be not just a great place to work out, but a great place to work too. Call 0843 178 3816 to express interest in working for Fitness First. If you work with DW Fitness First, you could work anywhere in the UK. However, if you work directly for Fitness First, you could develop your career around the world. Gyms need staff varying from trainers to sales consultants to front of house. The head office has many roles outside of customer service. Call to enquire about recruitment opportunities.

Other Ways to Contact Fitness First

Fitness First UK contacts should go through DW. Gym members can send e-mails to membershipservices@dwfitnessfirst.com with any questions or complaints. Anybody with a serious corporate enquiry should send an e-mail to dw@thisismission.com. Another online contact method for quick queries is Twitter. If you wish to write a letter to Fitness First specifically, send it to the head office address below. If you want to write about Fitness First gyms and services, send letters to DW Fitness First instead.

Department
Address
Fitness First UK Head Office
Fitness First Ltd
58 Fleets Lane Poole
Dorset
BH15 3BT
United Kingdom
DW Fitness First Head Office
Whelco Place
Enfield Street Industrial Estate
Wigan
Greater Manchester
WN5 8DB