Fitness First

Fitness First Logo

Fitness First Contacts

Fitness First Phone Number
Head Office 0843 208 1501
Member Enquiries 0843 557 4833
Complaints 0843 557 4833

Fitness First Head Office Opening Hours

Department Opening Hours
Head Office Monday to Friday: 8.00am – 6.30pm

Closed Weekends

Fitness First Head Office Address

Department Address
Head Office  

58 Fleets Lane, Poole, Dorset BH15 3BT

Reasons to call the Fitness First Head Office

  • I would like to join Fitness First
  • I would like to make a complaint about Fitness First
  • I would like to locate my nearest Fitness First gym
  • I have spotted a mistake on the Fitness First website
  • I have cancelled my Fitness First membership but still been charged
  • I would like to cancel my Fitness First membership

About Fitness First

The very first Fitness First gym was opened in Bournemouth in 1993. They have since undergone significant expansion and now have gyms in sixteen different countries. This makes them a leading gym in the global fitness industry. They are a gym that is suited to every body shape and ability and they vow to provide top quality gym equipment and exercise classes in all of their gyms. They also claim to have a welcoming environment that helps to keep their members motivated. Today, there are 360 clubs worldwide and is estimated to have over 900, 000 paying members in total. Fitness First opened its 100th club in the year 2000. Due to operating in many different countries, all around the world, Fitness First has many different membership options, depending on your location. They offer a number of different products and services including BodyFirst, personal training and cardio machines. They have been involved in a few controversies, including in 2009 when Australia Fitness First was found to have been using the most aggressive techniques to sell their memberships to the public which involved complicated contracts and an unclear cancellation policy. This was discovered by shadow shoppers visiting the gym.

Fitness First Gyms

Fitness First gyms are all over the world and are designed to motivate people to exercise, whether it be in their own time using cardio and weights machines or joining a fitness class and working out as a team. If you would like to locate your nearest Fitness First gym and join one that is in your area, please call the contact number. All of the Fitness First gyms are designed to comply with health and safety as well as having top of the range equipment so that you can really maximise your workout. Fitness First gym classes are notoriously great for getting the best out of your workout, with a wide range of classes taking place every day, classes that suit all abilities. If you would like to know what classes are available to join in your area on a daily basis then you can simply head to the Fitness First website and view timetable category, situated at the top of the page. The timetable will list all the gyms in Britain and you can click on your local gym to view the classes. You can opt to view the entire timetable or search by class if you have one in particular that you would like to join. Each class runs for a different length of time so it is worth checking the timings of your classes before assuming that it will run just for an hour – many involve high intensity and only run for 30 minutes. Please note that the timetable for each gym will differ, so ensure that you are checking the right timetable. If you cannot view the timetable online for whatever reason, please call the Fitness First Head Office Contact Number and someone will be able to tell you the classes that are happening at your local gym, at the times you have requested. All of your exercise progress, as well as gym rules and exclusive member offers can be accessed via your online account at Fitness First. You will need a username and password to log in (your username is usually your email address). If you have forgotten your log in details you can call the head office to retrieve it. Once you have logged in you will be able to view your CustomFit which logs your progress and is designed to help you to get the most out of your training. It also comes in the form of a free app with training videos and workout routines that have been especially generated to suit your ability. You can also book onto classes quickly and easily via this app. If you cannot access the app or are having difficulties using it, please call the contact number.

Join Fitness FirGroup workout at fitness firstst

Joining Fitness First can be done quickly and easily online by heading to the Fitness First website and selecting the join us category. Here, the online form can be easily filled out by selecting your location and choosing from your membership options. There may be more than one gym in your area or city and if you are likely to visit more than one (you may live near to one and work near another) then you can opt for a multi-club membership which gives you access to all of the clubs within your tier. You can find more information about what clubs are in the tier that you have joined by visiting the website. You have the option to upgrade and access more clubs for a higher price if you wish. The multi-club 12-month membership costs £38.00 a month, with a start-up fee of £25. With this you will get BodyFirst which are 1 or 2 short training sessions to see what routines suit your needs and allow you to become familiar with your new club. Single gym memberships cost £25 per month. Each new member has the option to sign into a 12-month, 4-month or 1-month contract. These memberships are initial term and will be reviewed at the end of this period. Once you have selected your memberships, you can head to step three of the joining process where you will be asked for personal details, and finally, step four where you can make your payment. Please ensure you read all of the terms and conditions before joining the gym. If you would like to cancel your membership, you can only cancel it after the minimum period which is stated on the front of your agreement. There are different ways to go about your cancellation, depending on your circumstances – if you have joined within the last 14 days you have a change of mind period which means you can terminate your membership and you are not liable for anything. Please call the contact number to do this quickly and easily. other membership cancellations involve a little more sorting out and please visit the website to see how you go about cancelling your particular membership depending on whether you pay direct debit or made a one-off payment. Please be sure that once you have cancelled your membership, you cancel your direct debit.

Fitness First Free Passes

Fitness First offers complimentary workouts at their gyms so that members can try it before they commit to a membership. Getting hold of a free pass is simple, just fill in your details on the form in the ‘try us’ category and a member of the Fitness First team will be in touch to arrange your complimentary visit. Only one pass is available per person and terms and conditions do apply so please be sure to read them before applying. The free pass is available to download and print out online. If you have applied and have not received your free workout, please call the contact number.