FedEx

0843 557 3569

Contact FedEx on 0843 557 3569 to reach the head office. FedEx began in the US in 1973, becoming the first overnight delivery service in the world. Today FedEx operates globally, and still continues to expand its operations in Europe. FedEx ships 11.5 million packages to over 220 territories every single day. The global network comprises 100,000 vehicles and over 650 aircraft.

FedEx Contact Numbers

Call one of the following contact numbers to speak to someone at FedEx about your relevant query. While transport operations are ongoing 24/7, the office itself sticks to business hours. Try to contact FedEx during opening hours, which exclude weekends.

Department
Phone Number
Opening Times
Media Relations
0843 557 3569
(Mon-Fri) 8.00am – 6.00pm
(Sat-Sun) Closed
Investor Relations
0843 557 5231
(Mon-Fri) 8.00am – 6.00pm
(Sat-Sun) Closed
Procurement
0843 208 5593
(Mon-Fri) 8.00am – 6.00pm
(Sat-Sun) Closed
Recruitment
0843 208 5594
(Mon-Fri) 8.00am – 6.00pm
(Sat-Sun) Closed
Corporate Fund
0843 208 5595
(Mon-Fri) 8.00am – 6.00pm
(Sat-Sun) Closed
Legal Department
0843 208 5596
(Mon-Fri) 8.00am – 6.00pm
(Sat-Sun) Closed

Media Relations

Any member of the media can contact FedEx with media enquiries. Call 0843 557 3569 and ask for the Press Office or Public Relations. If you are put in touch with the Media Relations hub at the international FedEx head office, please be aware of the time difference. US central time translates to their opening hours being from 2pm to 11pm in UK time. Public holidays will impact opening times as well. Speak to a FedEx media representative to get further information on a press release or a new statement from the brand. FedEx can give members of the press access to images and videos to use in their publications.

Investor Relations

As one of the largest companies in the world, many businesspeople invest in FedEx or buy shares. Call 0843 557 5231 if you are an investor or shareholder and wish to speak to the Investor Relations team. You may want clarification on a corporate press release, or investor-specific news. Contact FedEx for updates on the company’s stock information, financial reports, acquisitions, and changes to the board of directors. Find out more about financial events, meetings, presentations, and webcasts relevant to investors. Anyone can buy or sell FedEx stock at any time, but they should contact FedEx to make sure they are fully informed.

Procurement

If you are looking for a business opportunity within the FedEx supply chain, call 0843 208 5593 and ask to speak to somebody in Supplier Relations. FedEx has high standards for product and service quality, so you must meet their requirements. All suppliers must register online in order for the buyers at the FedEx companies to consider them. You can call FedEx or send an e-mail to suppliers@fedex.com to report any issues with your registration. Please note that many FedEx contracts are long-term. Therefore, it could be a while before someone from FedEx contacts you when they are next ready to source a new supplier.

Recruitment

There are many companies within the global FedEx Corporation. These include Express, Ground, Freight, Office, Custom Critical, Trade Networks, Supply Chain and Services. Across these areas there are even more different career opportunities. Some of the more frequently hiring positions are couriers, customer service, sales, and operation management. Call 0843 208 5594 and ask about recruitment if you want to work for FedEx. Whether you want to work locally or are up for relocation, FedEx offers careers around the world. If you are interested in a specific area, ask to transfer to that department to speak to them directly about jobs.

Corporate Fund

FedEx has a global giving platform to make corporate contributions. Call 0843 208 5595 and ask to talk with the FedEx Cares team if you have an enquiry about the corporate fund. The company invests strategically in sustainability, training, road safety, disaster response and entrepeneurship. FedEx does not usually solicit requests, but if you want them to consider your cause, then get in touch. Corporate grants are only available under certain conditions, so contact FedEx to check if you are eligible. You can also send an e-mail to internationalgiving@fedex.com to find out how to properly apply and they will guide you through it.

Legal Department

Should you have an issue with a claim against FedEx, call 0843 208 5596 and ask to speak to someone in the legal department. When you use FedEx shipping services you agree to their Conditions of Carriage, so these will affect your claim. A FedEx legal representative will be able to provide the relevant parts of the binding terms and conditions upon request. You can also check your legal rights in regards to your account usage and access, and the company’s privacy policy. FedEx is only responsible for providing information, not legal counsel. You can ask them about their claims process, but you should seek advice elsewhere.

Other Ways to Contact FedEx

FedEx customer support teams are reachable on Facebook or Twitter if you have a quick question or complaint about services. Submit an online contact form or send an e-mail directly to uk@fedex.com with your request. Depending on the reason, you can also write a letter to the regional or global head office. You will have to pay a postage fee, and wait much longer for a reply.

Department
Address
UK Head Office
FedEx UK Limited
Parkhouse East Industrial Estate
Newcastle Under Lyme
Staffordshire
ST5 7RB
International Head Office
FedEx Customer Relations
3875 Airways, Module H3
Department 4634
Memphis
TN38116