Equifax Head Office Contact Numbers

Department Contact Number Opening Hours
Equifax Head Office Contact Number 0843 208 2343 Monday- Friday, 9am-6pm
Customer Services 0844 249 0016 Monday- Friday, 9am-6pm
Complaints 0844 249 0017 Monday- Friday, 9am-6pm
Account & Business Enquiries  0843 178 4600 Monday- Friday, 9am-6pm
Credit Score Department  0843 178 4601  Monday- Friday, 9am-6pm
HR  0843 178 4602 Monday- Friday, 9am-6pm

Equifax Head Office Contact Number

The Equifax Head Office is based in Leicester. The office houses many different departments for the business, numbers for which can be found in the table at the top of this page. You can call 0843 208 2343 in order to speak to a member of the head office team. However, if you would like to make a complaint, we suggest you call the dedicated complaints number for Equifax, which can be found below.

Customer Services

You can call 0843 208 2343 if you would like to know more about credit saving, or if you’re unsure about which department you need to speak to, and need some assistance. For enquiries about accounts with Equifax, you can call the Account & Business Enquiries line, which can be found below or in the table above.


You can make a complaint about a member of staff, the level of service you have received, or about an account you have with Equifax by calling 0844 249 0017. This will put you directly through to a member of the team, who can help you to solve your issue, or pass on your complaint in order for it to be dealt with by the head office team. The times for the complaints line opening hours can be found at the top of this page.

Account & Business Enquiries

If you have an account with Equifax, whether a personal or business one, you can log in online to see your balance, credit information and more. You can also manage your finances. However, if you’re having problems logging in, or you would like some help with the online account service, you can call the Account & Business Enquiries Helpline on 0843 178 4600. From here, a member of the team can help connect you to the Fraud helpline and more.

Credit Score Department

Equifax offers a lot of information and helps when it comes to your credit score. You can check their website or call the Credit Score Department on 0843 178 4601 for assistance. The Credit Score Department is based in the Head Office.


Personnel members can contact the HR team within the Equifax Head Office by calling 0843 178 4602. This line should be used by staff members in order to query a payment, cheque or to make a complaint about job satisfaction. For general complaints, call the complaints number on the phone number indicated on the table.