E.ON Contact Numbers
|Head Office||0843 208 2386|
|Tariff Enquiries||0843 557 3476|
|Emergencies||0843 557 3772|
E.ON Head Office opening Hours
|Mon-Fri||8am – 8pm|
|Saturday||8am – 6pm|
E.ON Head Office Address
|Head Office||Westwood Way
Westwood Business Park
Reasons to call the E.ON head office contact number:
- I want to submit my meter readings
- I am moving house and need to alert E.ON
- I am having trouble using my boiler/I have no hot water
- I am having trouble with my electricity/my electricity has been cut
- I want to close my E.ON Account
- I want to set up an E.ON Account
- I have forgotten my login details for my E.ON my account
- I would like some tariff information from E.ON
- I have moved into a house that E.ON supplies
- I would like to complain about the service I have received from E.ON
- I want to have a smart meter installed
- I would like a quote from E.ON
Your E.ON Account
If you no longer want to pay paper bills, or want to pay your bills and view your usage and account activity all in the one place, then signing up for an E.ON account is the way forward. If you already have one, you can log in at any time simply by visiting the E.ON website, heading over to the account link and entering your ID which will be either your account number, your email address or a username you have created and your password. If you are having any problems logging onto your account or have forgotten your login details, please call the contact number. Once you have logged onto your account you can sort your bills out quickly and easily with the online payment options and you can also submit meter readings as often as you want so that your bills are always accurate and up to date. Once you have E.ON as your supplier, you will receive bills in the post, unless you register for an account online. To do this is quick and easy, you just simply visit the E.ON website and follow the instructions shown on the page. If you are having any difficulties, you can always call the head office contact number. As a member of the account you will also receive free advice as well as an energy saving toolkit which allows you to view your usage and shows you how it stacks up over the year. The account gives you direct access to any email exchanges you have had with E.ON so you can be up to date with your account’s activity. Paperless bills are always a good idea for the environment and to celebrate that fact, E.ON offer £10 off a year off your final bills, if you choose to receive them as paperless. If you are worried about not being aware of when a bill is through, E.ON guarantees to send you an email to tell you when your payment is due, which you can then log onto your account and pay. If you want to know exactly what you are paying for, then it is a good idea to register with E.ON’s online account as you can see a full breakdown of your usage and see how your direct debit has been calculated. You can get also have access to an estimated 12 month reading based on the energy you are using currently, so you can save or cut down appropriately.
E.ON Smart Meters
If you are looking to cut back on how much you pay for energy bills or how much energy you use then it might be a good idea to switch to a smart meter with E.ON. A smart meter is free to have installed and basically works as a pay as you go meter. There is no need to submit meter readings to E.ON as the smart meter is guaranteed to take care of it all. Only pay for what you use and once your money has run out, you can top up the meter again, meaning you have an idea of exactly how much energy you will use. Smart meters have been viewed by the government as the way forward for energy saving and they want to have one installed within every home and business by 2020. A huge plus is the accuracy of the bills you receive, as estimated ones can sometimes mean you are paying more than you actually use during certain months of the year. The Smart meter will send an electronic reading to E.ON once a month, who can then alert you to the amount of energy you have been using. Please note that by installing a smart meter, your bill will not be directly reduced, but it alerts you to your usage so that you and other families can find ways to stop using energy that they do not need to. Smart Pay As You Go is also a revolutionary way in paying your energy bills, that E.ON have begun offering to their customers. You can pay for your energy bills easily either via their smartphone app, by calling the head office contact number or by heading online to your account. You will be sent alerts when you are nearing a bill date, and you are able to track your balance online to make sure it doesn’t get too low and your energy doesn’t run out. With your smart meter, you will also be given a smart energy display, which is an LED screen that displays your usage in an easy to read format. It must be plugged it and placed near a smart meter in order to gain signal, and when it does you can even set yourself usage limits. You will be alerted when you go over these limits. Call the head office contact number to have a smart meter installed in your home today. If you already have one and are having trouble using it, do not hesitate to call the contact number for help and advice.
E.ON Bill Payments
If you do not have a smart meter, you can choose the hassle free option of paying your bill by direct debit, which can be easily changed if your usage changes. However, if you do not want to pay monthly you can go online and pay each individual bill as it comes. If you have registered for an online account, you will have the option to save your contact details to the account, making paying a bill each month quick and easy. if you are still receiving paper bills and cannot go online to submit your payment, you can call the head office contact number and pay your bill over the phone.
With E.ON, you can find the cheapest gas and energy tariffs that suit you and your home, and by calling the contact number you can find the one that is best for you. On the E.ON website, you can get a free quote for the prices that are available in your area by entering your postcode. E.On offer three different kind of tariffs, a variable price tariff where you can have access to a number of E.ON rewards. You have to be a customer with a non-standard meter to use this tariff. If this isn’t what you are looking for, then you can opt to use an E.ON energy fixed tariff, which can protect you from price rises for either one or two years depending on the option you go for. All tariffs are protected by no exit fees and all offer E.ON energy rewards. If you choose any tariff with E.ON energy you will benefit from the £10 reward scheme for paperless bills (£5 electricity and £5 gas). Please call the head office contact number today to find out which is the best tariff for you.
Joining and Leaving E.ON
If you have moved into a property that E.ON supplies you can quickly join up to E.ON by giving your details (name, new address) as well as some opening meter readings. Similarly, if you are moving house but want to keep E.ON as your supplier you must go online and submit the new meter readings at your new address so that E.ON can bill you accurately. If you are unhappy with your current supplier and want to make the switch to E.ON, you can go online, get a quote for your energy and answer a few questions so that E.ON can place you on the right tariff, it is as simple as that. To be completely switched over to E.ON you can expect to wait around 17 days whilst all your information is getting up to date. If you are experiencing problems during the switching process, please call the contact number.
If you are leaving E.ON you will not be subject to any exit fees and if you find you have been charged please call the contact number. If you are moving house and no longer need E.ON as your supplier then please submit your closing meter readings along with your new address so that a final bill can be sent out to you.
E.ON is an investor-owned electric utility provider that was established in 2000. In 2014, it came under fire for poor energy customer services and was ordered by Ofgem to pay out to its customers a total of £12 million, mainly due to poor sales practices, which was at the time the largest penalty given to an energy supplier. The company to date is said to have around 85, 000 employees.