0843 557 3772

E.ON provides electricity to houses all over the UK and was founded back in 2000. You can call the head office team at E.ON directly on 0843 557 3772.

E.ON Contact Numbers

Department Contact Number Opening Hours
Head Office 0843 557 3772 Monday-Friday: 8am-5pm
Customer Services 0843 557 4968 Monday-Friday: 8am-5pm
Accounts & Payment Services 0843 557 3476 Monday-Friday: 8am-5pm
Cancellations 0843 658 6888 Monday-Friday: 8am-5pm
Emergency Contact Number for E.ON 0843 816 6817 Monday-Friday: 8am-5pm
Complaints 0843 208 2386 Monday-Friday: 8am-5pm

Head Office

Th Head Office for E.ON is based in the West Midlands, and the team can be contacted by calling 0843 557 3772. This line is automated, but someone will be able to speak with you once you have made your selection after the automated message. If you know which department you want to speak to, use the numbers in the table at the top of this page. If you are unsure of who you need to speak with, we suggest calling the customer service team, the number of which can be found below.

Customer Services

This line is open during the times shown above, and can be used to find out about your tariff, changing your account to a business one, or if you would like some information on moving your account from one home to another. To call the customer service team, dial 0843 557 4968 and speak to a member of the team directly. To make a complaint, call the dedicated line.

Accounts & Payment Services

When you have a smart meter, you can pay your monthly bills via direct debit. You can also opt to receive your bill directly and pay it manually online or over the phone. Do do this, or to change your account to a direct debit, call the Accounts & Payment Services team on 0843 557 3476.

If you would like to cancel your account or inform E.ON of a change in supplier, you can call the cancellations line at the number below.


To cancel your account, or to change your tariff, you can call 0843 658 6888. This will connect you to a member of the team who will be able to help you.

Emergency Contact Number for E.ON

If you believe that you have an issue with your supply, or if you believe that you have an emergency in regards to your supply, call the Emergency team with E.ON on  0843 816 6817. You may be charged for a callout, so check with the operator before making a slot with the callout team.


To make a complaint with E.ON, call the complaints team on 0843 208 2386. Someone will be able to take your complaint and elevate it further.