You can contact the EE head office on 0844 248 2565. This will put you in immediate contact with their customer service team.
EE Contact Numbers
|EE Head Office||0844 248 2565|
|EE Customer Services||0843 218 9632|
|EE Complaints||0843 557 3560|
|EE Marketing||0843 557 5014|
|EE Careers||0843 218 9632|
EE Head Office
Call 0844 248 2565 to speak with the EE head office. To ensure you are speaking with the correct person you will be put through to an automated menu. You will be asked to press 1) for contracts 2) for pay as you go 3) to discuss your EE account and 4) if you are struggling to operate your device. If you are an existing customer please give your full name and your EE account number so that your issue can be resolved quickly and easily.
EE Customer Services
If you need to get in touch with EE customer services, the best thing to do is to call 0843 218 9632 and speak with a member of the team who will be happy to help with any of your needs. When you call the number you will be put straight through to a friendly member of staff. Be sure to state why you are calling and your full name and postcode so that the call handler can easily bring up your account to look into any problems you might be experiencing.
If you have a complaint to make to EE then the best way of having it resolved is by calling the complaints number on 0843 557 3560 where your issue can be looked into. When you dial the number you will speak straight to an operator. They will ask you your full name and then ask you to explain the details of your complaint. They will often be able to resolve the issue there and then but if not, the complaint may need to be escalated. If this is the case, please give the operator a phone number that you are contactable on as well as a time that you are available to receive the call. If it has been more than four working days and you have not received a call back from EE then please state this to the operator during the call.
If you want to discuss any of EE’s advertising campaigns or are a journalist looking to maybe re-use some of EE’s images then you can contact their marketing department directly on 0843 557 5014. The team are busy and so if they don’t answer straight away, please leave your name, address, contact number and your reason for calling, in a message and someone will get back to you as quickly as possible.
When you call 0843 218 9632 you will be put through to the careers helpine. If you press 1) you can ask about current vacancies in your area, press 2) and you can get help with the EE application form and press 3) to track a current application (using your application ID in your confirmation email).