- 1 EE Contact Numbers
- 2 EE Opening Hours
- 3 EE Head Office Address
- 4 Why would I need to call the EE head office contact number?
- 5 Transferring to EE From Another Network
- 6 Calling EE to Report a Lost or Stolen Device
- 7 Upgrading Your Phone With EE
- 8 Setting Up Roaming Coverage With EE
- 9 Calling EE To Set Up Parental Controls
- 10 A Brief History of EE
EE Contact Numbers
|Head Office||0844 248 2565|
|Customer Services||0843 218 9632|
|Complaints||0843 557 3560|
EE Opening Hours
|Head Office||Monday to Saturday 8am to 9pm, Sunday 9am to 7pm|
EE Head Office Address
|Department||Head Office Address|
|EE||Trident Place, Hatfield Business Park, Mosquito Way, Hatfield AL10 9BW|
EE, formerly known as Everything Everywhere, is a British telecommunications company, broadcaster, mobile network operator and internet service provider. It was established in 2010 with the merger of T-Mobile and Orange, and is currently a member of the BT group, headquartered in London.
Why would I need to call the EE head office contact number?
You may need to contact the EE head office for any number of reasons, including:
- To adjust your EE contract
- To arrange for more data or add bolt-ons to your account
- To query your bill
- To make an enquiry about coverage or services
- To register a complaint
- To apply for a job at EE
- To enquire about alternative deals and contract arrangements
Transferring to EE From Another Network
EE is one of the fastest-growing mobile providers and internet service providers in the UK. If you’ve decided to make the change to EE, or just want to find out some more information ahead of making the decision, you can call the EE head office contact number on 0844 248 2565, and be connected through to their expert staff.
The EE customer service teams working in the company’s head office can make a network transfer simple, easy and stress-free, and will talk you through every stage of the transfer before carrying anything out. They will also be able to help you with the often frustrating task of cancelling your existing contract, and can direct you to a physical EE store if you’d rather sort out your new contract face-to-face.
If you are transferring to EE and want to keep your current number, just call the EE head office number to request a Porting Authorisation Code, and the staff will talk you through moving your number over to their network.
Calling EE to Report a Lost or Stolen Device
Call the EE head office contact number if you are an existing EE customer who is faced with the unfortunate prospect of dealing with a lost or stolen phone.
In the event that you suspect a phone has been stolen, getting in touch with EE means they can block the device and prevent it being used, can set a password for if you manage to get the phone back, and can pass along crucial information about the phone to police.
EE will also call a parent, friend, partner or relative for you if you need them to, since you presumably no longer have access ot a phone, and if you are calling them from a payphone they will call you back immediately so you can have a full conversation without spending your weight in coins.
Upgrading Your Phone With EE
If you are interested in upgrading your device or think you may be due an upgrade, you can call the EE head office on 0844 248 2565 to be connected with the EE customer service team. Once you’re connected, you can talk about the contracts and devices available to you, and can ask any questions about your contract and the phones that can be provided as part of it.
Before doing this, please make sure you have your EE phone number to hand, and if at all possible, your EE account name and password, which will help the head office staff locate your account details and access them easily.
It is also perfectly possible to unlock a phone used for other networks to work on EE – although many people think this is against their terms of contract. In fact, if you’ve been with EE for 6 months or more, the company will help you unlock your phone, so long as your number hasn’t been blacklisted, and will be happy to talk you through the process.
Please note, however, that you’ll still need to pay for the rest of the contract even if you provide yor own phone and SIM once the phone is unlocked. If you need help unlocking your EE phone, you can call 0844 248 2565 now to be put through to the EE Head Office.
Setting Up Roaming Coverage With EE
Are you planning on travelling or going away on holiday? If you are, make sure to contact EE before you go to let them know, and purchase a vital add-on to your data and calls package which will prevent nasty roaming charges and hefty over-spending bills that can arrive weeks after a holiday!
Calling EE To Set Up Parental Controls
If you’re one of the millions who can’t keep small children away from their phone, the EE parental controls and child-lock feature is an incredible help, as it prevents them from accessing any material they shouldn’t or activating any features they shouldn’t. If you want more information on partitioning different parts of your phone according to a child-lock, call EE on 0844 248 2565.
A Brief History of EE
EE came into being in 2010 after the rival telecomms companies T-Mobile and Orange merged into one entity in Britain, combining their strength into a new company renamed “Everything Everywhere”.
In the same year as the merger, they announced high-definition calling made possible by unusually fast line speed, partnered with company Vringo to provide a full range of unique ringtones, and reached a deal with Barclaycard which allowed them to offer the UK’s first contactless payment system. After this impressive and innovative first year, EE established themselves as the second-largest telecomms company in Britain, and currently defend that position from their head office in Hatfield, as a subsidiary of British telecomms juggernaut BT.
BT acquired EE in 2015, after announcing in December of 2014 that it had entered into exclusive talks to buy the smaller company for an incredible £12.5 billion. Once the deal was finalised, the companies began to share resources and strategy, resulting in a net boost to both corporations and a vast increase in network size and capabilities for the customer.