EDF Energy

0843 557 3393

Based in the UK, EDF sells energy supplies to thousands of homes up and down the country. Per year, EDF handles over 6 million accounts, and you can contact the Head Office team on 0843 557 3393.

EDF Energy Contact Numbers

Department Contact Number Opening Hours
Head Office 0843 557 3393 Monday-Friday: 8am-5pm
Customer Services 0843 557 5126 Monday-Friday: 8am-5pm
Account Assistance 0843 557 4514 Monday-Friday: 8am-5pm
Cancellations 0843 557 3706 Monday-Friday: 8am-5pm
HR 0843 557 4512 Monday-Friday: 8am-5pm
Recruitment 0843 658 0931 Monday-Friday: 8am-5pm

Head Office

The Head Office for EDF Energy is based in London, and the team can be contacted by calling 0843 557 3393. If you would like to contact a specific department, call the number you need from the table above. If you are unsure of who you need to speak with, call the head office team and someone will be able to transfer your call for you.

Customer Services

If you would like some information about energy services, their energy-saving initiatives, or you would like to switch to EDF energy, call the customer services team on 0843 557 5126. If you would like to make a complaint or apply for a job with EDF, we suggest calling the dedicated lines on the numbers in the table at the top of this page.

Account Assistance

If you’re having a problem with accessing your account, making a payment, or if you have been charged an incorrect amount, call the accounts assistance team on 0843 557 4514. This number will connect you to someone from the accounts team who will be able to assist you in accessing or locking your account.


To cancel your account with EDF, or if you are switching suppliers and would like to talk to a member of the team further, call the cancellations team on 0843 557 3706. This line will ensure you are placed through to the correct member of staff who can assist you further.


As a member of staff with EDF energy, you may need to call HR from time to time to ensure that payments are made into your account. You may also need to contact the HR staff if you are experiencing a problem at work. The best way to contact the HR team is by calling 0843 557 4512.


If you’re looking to start your career with EDF Energy, you’ll find a range of graduate, manager and science focused roles on their recruitment page. To apply for a job, chase up a job application, or for advise on what to include when applying for a job, call the recruitment line directly on 0843 658 0931. From here someone will be able to assist you further.