Early Learning Centre (ELC) is a chain of stores in the UK which sell specific items to aid in the development of young babies and children. Originally set up in Swindon, the company has come a long way since its mail order days. With over 200 shops in the UK to date and more than 70 in countries all over the world including Canada and Qatar, the company has grown exponentially since the 1980’s. As well as the expansion in terms of stores, you can also find ELC toys and clothing items in larger department stores, such as Debenhams and John Lewis. You can also shop online with ELC – their website can be found in the box at the top of this page.
- 1 Other Early Learning Center Contact Numbers
- 2 Early Learning Center Customer Services – 0844 249 0064
- 3 ELC Baby & Toddler – 0844 249 0086
- 4 ELC Learning & Books Helpline – 0844 249 0085
- 5 Offers & ELC Discounts – 0844 249 0086
- 6 ELC Delivery & Returns – 0844 249 0064
- 7 Complaints Contact Number for ELC – 0844 249 0085
Other Early Learning Center Contact Numbers
|Department||Contact Number||Opening Hours|
|Customer Services||0844 249 0064||8am-7pm|
|ELC Head Office Contact Number||0844 249 0085||9am-7pm|
|ELC Baby & Toddler||0844 249 0086||9am-7pm|
|ELC Learning & Books Helpline||0844 249 0085||9am-7pm|
|Offers & ELC Discounts||0844 249 0086||9am-7pm|
|Delivery & Returns||0844 249 0064||9am-7pm|
|Complaints Contact Number for ELC||0844 249 0085||8am-7pm|
Early Learning Center Customer Services – 0844 249 0064
If you need to contact the Early Learning Center Customer Services, then this is the number for you. Here at Head Office Contact Number, we aim to connect you directly to a member of staff, not automated services. If you know the team which you need to speak to, then you can use the numbers below. If you cannot find the helpline you need, the Early Learning Customer Service team will try their best to connect you with someone who can help you with any query or questions you may have regarding an ELC item or product.
If you would like to know more about a product on the ELC website, or you would like to know when an item will be back in stock in your nearest ELC store, we suggest calling the number above and speaking to a member of staff. Someone will aim to help you immediately with any queries you have. If you would like to make a complaint to a member of staff at ELC, we suggest you call the ELC Complaints number, which can be found above and below.
ELC Baby & Toddler – 0844 249 0086
At ELC, Babies and toddlers are one of the main target markets in terms of products and items. You can find the full range of toddler and baby items on the ELC website. If you would rather take a look at your local ELC store, you can find your nearest location using the ELC store locator tool, which is available on the ELC website. If you have seen an item or product on the ELC website which is not in stock at your local store, you can ring this number and speak to a member of staff about stock replenishment, or about ordering items online. If you would like to know more about delivery, or you would like to make a return, you can find out more information about policies using the ELC Delivery and Returns number, which can be found both above and below.
With ELC, you can find a number of baby and toddler products, such as:
Happyland is a collection of toys aimed at very young children and their creative sides. Toys from the range encourage young children to learn and create imaginary experiences, as well as teach them about classic fairytale stories such as Snow White, Cinderella, Jack & The Beanstalk and much more. For the full range of Happyland toys, we suggest visiting the ELC website.
Classic Wooden Toys
Years ago, wooden toys were all the rage in terms of kids toys. They are sturdy and can last the wrath of a small toddler. In recent years, wooden toys have started to make a comeback in the toddler and baby toy world. With activity cubes, pushchairs, train sets, puzzles and much more, you can find a range of affordable wooden toys on the ELC website.
1st Birthday Gift Ideas
Struggling for gift ideas? With ELC, you can find so many gift ideas for a newborn, or 1 year old, baby. 1st birthdays are always important, and so is what you buy for baby’s first birthday. From walkers, bouncers, books, puzzles and more, ELC have such a great range for you to discover both instore and online.
Baby Gyms are perfect for development (and for when you need a rest from play). Gyms are usually set on the ground to avoid any injuries, and ensure the baby has enough to stimulate them when they’re playful, or tired. Gyms usually consist of a theme, such as underwater or jungle, and will have toys of different textures and sound to stimulate each of babies senses.
These toys are great for when your baby wants to discover the world around them, by encompassing different textures and experiences, interactive toys aim to stimulate your child and give them their first creative and learning experiences. From discovery balls to adventure courses, ELC has it all.
ELC Learning & Books Helpline – 0844 249 0085
From 0 to 6 years old, ELC is host to a number of books to help your child develop their reading skills. Whether you’re after an audio book, number books, or activity books, you will find a great range of up to date and exclusive books on the ELC website. Alternatively, you can take a look at your local ELC store and find their learning section. From here, you will be able to find what you’re looking for. If the book you would like to buy has sold out on the ELC website, and you cannot find it at your local store, you can use the number above and speak to a member of staff about whether the item will be restocked in the near future.
New to the ELC site in 2016 is the range of electronic learning toys for youngsters. With the emergence of technology in the last ten years, it’s becoming more and more imperative for young children to learn how to use tech in a responsible and safe way. The electronic learning items from ELC ensure this process of education is smooth and makes it fun for both child and adult. From starter phones to digital cameras, and even smart watches, you can find a great deal with ELC on electrical items.
Offers & ELC Discounts – 0844 249 0086
On the ELC website, you can find a range of discounts and sale items all year round. Simply click on the sale and offers tab on the website, and browse the items in the current sale section. You will also find that a certain part of the site will have a particular deal on at the time. These are exclusive to the website, and we suggest consulting the website price before heading to your local ELC store. This way, you could save yourself some money!
Throughout the year, ELC also offers seasonal sales, such as boxing day sales, and spring offers. If you have an account online with the brand, you will be notified of any upcoming sales as and when they happen on the site. Alternatively, ELC stores also host sales throughout the year. You can ask in store if there are any upcoming sales you can shop.
If you have a discount code, and it is not working on the ELC website, you can call a member of staff on the number above, and they will be able to help you.
ELC Delivery & Returns – 0844 249 0064
If you would like information on delivery or returns with ELC, you can find all the information on the ELC website. If you have already ordered with the company, you will find information on returns accompanied with your order.
If you have placed an order with ELC and the order has gone through on the ELC website, but you have no confirmation email as yet, note down your reference number and wait for 24 hours. Sometimes the ELC website can be overloaded and take some time to produce and confirm orders. If you have waited for 24 hours and have yet to recieve a confirmation, you can use the number above to contact a member of the delivery and returns team. Someone will aim to sort out your confirmation for you right away. You may need to provide your reference number, which is why it’s important to write this down when you place your order.
The Mothercare company, who own Early Learning Centre, are happy to give you a refund within 30 days of your purchase. However, you must return items in a unused condition, in its original packaging, and with a reciept or proof of purchase. If you have opened a product, and it is broken or faulty in anyway, you can still return it to your local Early Learning Centre.
Excluded from returns policies with ELC include toiletries, DVDS, and gift cards. If you live closer to a Mothercare store, you can also return your ELC items to them in order to obtain a refund.
If you cannot make it to either a Mothercare, or ELC, store, you can aslo return items with ELC using the Collect+ service. Simply print your own returns label, and head to your nearest Collect+ store to hand in your returns. Many stores that are Collect+ will be open at convenient times throughout the day. Simply drop off your parcel, and it will be delivered to EL. You should recieve your refund back into your account within two weeks.
Complaints Contact Number for ELC – 0844 249 0085
If you would like to make a complaint to a member of staff at ELC, you can do so by using the number above. You will be put through to a member of the complaints department at the ELC Head Office Address. From there, a member of the team will aim to help you right away. You can use this number to register a complaint about any aspect of the service provided by ELC. If you have had a bad experience in store, with a particular member of staff, you can also use this number to express your concerns about their level of service standards.
If you have had a bad experience on the site, you can also use this number to register your complaint.
If you have experienced a problem with a product or item of clothing from ELC, and you are worried about warning other parents, make sure to register your concerns with the Complaints Contact Number. If the event is serious, items may need to be recalled. If this is the case, ELC will place a recall notice on their website and social media channels. You will also recieve a refund immediately, and may be compensated in gift vouchers for other items in ELC stores.