DVLA Connection Numbers:

DVLA Connection Number
Head Office 0844 453 0118
Customer Service 0844 453 0118
Complaints 0844 453 0118
DVLA customer services 0844 453 0118
Vehicle Registrations 0844 826 8338
Car Tax Enquiries 0844 826 8352
Medical enquiries 0844 826 8333
SORN 0300 790 6802

By calling the above numbers, we can connect you to those DVLA departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

DVLA  Opening Hours

Department Opening Hours
Head Office Monday to Friday, 8am to 7pm

DVLA Head Office Address

Department Address
Head Office DVLA
SA99 1AR

Reasons to call the DVLA Head Office Contact Number:

  • Sorting out your vehicle tax or applying for a refund on car tax
  • To register yourself as the owner of a new vehicle
  • To apply for a Disabled Parking Blue Badge
  • Applying for a provisional driver’s licence
  • Applying for an additional specialist driving licence, like a bus licence
  • To report that your licence or registration information has been stolen
  • To report your car as stolen and dissociate your information with it
  • To report diagnosis of a medical condition that you think the DVLA should know about
  • To apply to get a custom licence plate


Who can the DVLA let in with a learner driver?
How long does the DVLA take to replace a driving licence?
Can the DVLA revoke my licence?
Where are the DVLA offices?

DVLA Contact Number

If you need to contact the DVLA, you can do so any time between 8am and 7pm, from Monday to Friday, by calling the DVLA contact number on 0844 453 0118Once you’ve called, you’ll be put through to a member of head office staff in the DVLA head office in Swansea. These staff are customer service experts, who are dedicated to provided answers to any questions you may have, and resolving any problems you may be facing. If you are looking for information on vehicle tax, applications to government for licences or Disabled Card-Holder’s Blue Badges, driving licence penalties or suspensions, or anything concerning vehicle registration, you can call them at any time, so long as it is between 8am and 7pm, Monday to Friday.

Taxing Your Vehicle with the DVLA

You are legally required to purchase vehicle tax in the vast majority of circumstances. If you are curious about whether those rules apply to you, you can call the DVLA contact number on 0844 453 0118 any time between 8am and 7pm, from Monday to Friday.

You can arrange vehicle tax with the DVLA in several different ways. First off, you can use the warning letters that warn you of a lack of tax, if you have been sent them. They contain all the information you need to quickly and effectively apply for vehicle tax, as well they should. You can also use your vehicle log book, if you are lucky or organised enough to have held onto it.

You can also set yourself up for vehicle tax quickly and efficiently by calling the DVLA contact number on this page,0844 453 0118  any time between 8am and 7pm, from Monday to Friday. The phone line is manned between those hours by staff who are connected to the wider DVLA database, giving them all the information you might need and allowing you to register easily for your vehicle tax. Failing that, you can apply on the official DVLA website (this isn’t it) or at your local Post Office, or set up your payments by Direct Debit.

Please note that you don’t need to tax a vehicle which isn’t in use – you just need to declare that it is off the road, using a “statutory off-road notice”. This can be arranged on the official DVLA website (again, this isn’t it) or by calling the head office contact number on 0844 453 0118

Cancelling your DVLA Vehicle Tax

Your vehicle tax will be cancelled if you tell the DVLA that you sold the vehicle, or if you declare it off the road using a “statutory off-road notice”. Any tax already paid to the DVLA will be refunded to you automatically.

DVLA Number Plates

It goes without saying that your car licence plate must be correct, and must match the car’s records. A number plate that reads the wrong information will cause a car to fail its MOT and will result in a hefty fine – up to £1000. This is critically important, as in the event of accidents, theft, speeding or literally any other incident in which your car must be identified, improper number plates could make the proper execution of justice impossible. It is possible that, if you are caught with a fake number plate, you may be investigated for attempted fraud or obstruction of justice.

Number plates must also be made to certain specifications to make them visible and legible. Certain dimensions, reflective and weatherproof materials, and no background pattern are all required to pass, and all come as standard.

If you are that way inclined, you can even buy a custom numberplate, from the official DVLA Personalised Registrations website (this isn’t it). There are also regular auctions for some of the most popular and most hotly-contested number plates, which can see them going for anything between £100 to £10,000!

DVLA Driving Licence

In order to drive, you need to pass a driving test to obtain a driver’s licence, but in order to take the test, or learn to drive beforehand, you need a completely different “provisional” driver’s licence. It’s not some sort of catch-22, it’s actually a very important system, which helps make sure that only qualified drivers are on the road and keeps everybody safe. In fact, the DVLA recommends that you put away 40 hours of driving lessons before attempting your test, to make sure you are ready and capable on the road.

If you try to just drive around with no licence, then when you are stopped by the DVLA or police, and they ask for your licence, you will be unable to produce it, and will be fined or forced to accept penalty points.

What To Do If You Change Your Address With DVLA

You can change your name or address at any time, it’s a free country. However, when you do, you need to make sure to tell the DVLA so they can update your records and send you out a new driver’s licence. This can be done completely free of charge at the DVLA website, but if you don’t do it, you could face a fine of up to £1000. If you are worried about a possible change of address, or you can’t find where it says to change your address or name, you can call the DVLA contact number on 0844 453 0118 any time between 8am and 7pm, from Monday to Friday.



Who can the DVLA let in with a learner driver?

A learner driver must be accompanied in a car, and can’t go out on to the roads on their own. However, the person supervising them must meet a few requirements beforehand, like being more than 21 years old, qualified to drive the vehicle in which they are supervising the learner, and having held their licence for three or more years. The learner driver must have learner driver insurance, a specialist form of insurance that you can ask about by calling the DVLA contact number on 0844 453 0118 any time between 8am and 7pm, from Monday to Friday. The supervisor must also not be on their mobile phone at any point while the learner is driving.

How long does the DVLA take for a replacement driving licence?

The length of time between submitting an application and receiving a new driving licence changes depending on your method of application. If you apply online, you will most likely see your new licence within a week; but applying via other methods, like by post or using the DVLA contact number, 0844 453 0118 may result in a wait of up to three weeks for your new licence to come through.

Can the DVLA revoke my driving licence?

They absolutely can. The DVLA may revoke a driving licence for a number of reasons, including driving offences and medical concerns.

Committing a driving offence, like driving under the influence of drugs or alcohol, may reuslt in a high enough accumulation of penalty points that you lose your licence. Alternatively, if you are diagnosed with an illness or disability that prevents you from driving safely, you may have your licence revoked, and while you may appeal this decision and claim that you are, in fact, perfectly fine to be on the road, you will need to provide medical evidence of that ability in order for your appeal to succeed.

Where are the DVLA Offices?

Tragically, the DVLA network of regional offices, which once spanned the nation from sea to sea, and which formed a proud network of road and driving bureaucracy the likes of which could never be found anywhere else, is no more. The local DVLA offices, those houses of regional administration, were closed in 2013.

About the DVLA

In 1965, the British Government elected to centralise its driving licencing and vehicle registration services in a central office in Swansea. In 1990, the agency took on the name “The Driver and Vehicle Licencing Agency” or “DVLA” and began to spread its influence to regional offices, creating more than 40 of them to provide more grassroots support for its customers. However, in 2013, this decision was undone with the closure of every single regional office and a return to the single, monolithic Swansea office.