Known as the DPD, the Dynamic Parcel Distribution is owned by Geopost, and delivers parcels all over the UK. The company are also distributors in over 35 more countries in Europe, and are one of the top parcel delivery services in the world today. Their logo, which has been in use since 2015, is a red parcel with the company logo over the top. DPD was founded almost 50 years ago in Germany as the German Parcel Service, and has since expanded its services around the world. When you place an order, and your items are being delivered through DPD, you can track the parcel online. To do so, enter the tracking ID into the DPD tracking website, from there, you will see its progress. You will receive a link to the DPD tracking website in your confirmation email. If you are having issues with an order you have placed, or your item is late, speak to a member of staff at DPD directly on the number above, from there someone will aim to help you as soon as possible. A number of online stores around the UK use DPD as their delivery operator. These include sites such as ASOS and Missguided. Sites that use the DPD may also use other services, such as the Royal Mail, to delivery parcels.
DPD Connection Numbers
|Head Office||0843 557 3392|
|Complaints||0843 557 5056|
|Tracking||0843 208 1531|
|Delivery||0843 208 2456|
|Account||0843 816 6814|
|Careers||0843 816 6815|
DPD Head Office Contact Number Opening HoursBy calling the above numbers, we can connect you to those DPD departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.
Head Office – 0843 557 3392
If you need to get in touch with DPD regarding their services, their responsibilities or would like to know the type of parcels that they deliver then you can call the DPD head office. Their head office is based in Smethwick in the West Midlands and that is where the majority of their deliveries run out of. If you would like to know more about how DPD operate their delivery services or you would like to speak to your local dpd depot then call the head office and you will be given the help that you need.
Complaints – 0843 557 5056
Dpd work to ensure that their delivery service is extremely efficient, with staff taking care of your parcels and ensuring they are delivered with the best customer service. If you are unhappy with any part of the service that DPD provide, this could be the manner of a delivery driver, the state of your parcel when it arrives or even if your parcel has gone missing/ is late to be delivered, then the complaints line will ensure that your order is with you as soon as possible.
DPD Tracking – 0843 208 1531
When placing an order through a service which uses DPD, you can track the parcel online. To do so, enter the tracking ID into the DPD tracking website, from there, you will see its progress. You will receive a link to the DPD tracking website in your confirmation email. You will also receive your parcel ID, which can be used to access information regarding your delivery. If you are having issues with an order you have placed, or your item is late, speak to a member of the DPD team directly on the number above, from there someone will aim to help you as soon as possible.
DPD Delivery – 0843 208 2456
DPD deliver parcels and items 6 days a week. Their two services, standard and express, offer different delivery times depending on the day. On Sundays, no post is delivered unless it is by special courier. DPD do not offer a special courier service. However, booking an express delivery with the company will ensure your item is with you within 3 working days of placement. If you have booked an express delivery with DPD, or through a service which uses DPD, you can track your item online by entering your tracking ID. This will have been provided in the email you received confirming your order. If you are having consistent issues with your delivery, or if it has been stated as delivered online, we suggest you speak to a member of the DPD team.
DPD deliver parcels and items 6 days a week. On Sundays, no post is delivered unless it is by special courier. DPD do not offer a special courier service. However, you can book an express service with the company. Doing so will ensure your item is with you within 3 working days of placement.
To make things easier, you can create a dpd account which can be used to make the whole shipping process a lot more hassle-free. ‘My DPD’ is a free online service that you can use to create shipments, arrange your own collections and track consignments. You can also print labels off the DPD website and quickly arrange a re-delivery should you happen to be away from home when a delivery driver calls. You can add your details to the address book and your preferred shipping address can be set, which will save you entering an address every time you order something. Any issues with the account, or if you don’t have one and would like to set one up, call this number.
If you would like to apply for a job at dpd, you can head to the website and have a look at the career opportunities that are available at the moment. If something catches your eye, you can apply for a position straight away online. If you have any questions about any of the positions displayed, then please call the careers helpline and someone can provide you with further information about opportunities in your area, as well as informing you about the required skills set and qualifications needed for your chosen placement.