DFS

 

dfs head office contact number

DFS Contact Numbers:

 

Department Phone Number
Head Office 0843 5573 734
Customer Service 0843 5573 734
Complaints 0843 5573 734

DFS Opening Hours:

Day Opening Hours
Mon-fri 9am – 8pm
Saturday 9am – 6pm
Sunday 11am – 4pm

DFS Head office Address:

Head Office Address
DFS DFS Head Office
1 Rockingham Way
Redhouse Interchange
Adwick-le-Street
Doncaster
DN6 7NA

DFS is a sofa superstore based in the UK.

Why would I need to call the DFS head office contact number?

  • I would like to make a complaint about the customer service I received in store
  • I would like to locate my nearest DFS
  • I would like to apply for a job at DFS
  • I want to ask if they sell a specific kind of sofa
  • I would like to complain about a product I have received from DFS
  • I would like to know when my product will be delivered
  • I would like to know if there are any vacancies at a DFS store near me

About DFS

Once called Direct Furnishing Supplies, DFS is a British supplier of sofas and soft furnishings. All DFS sofas are hand made to order to give you the highest possible quality product. DFS was established in 1970 and today is part of the London Stock Exchange. Whilst perhaps not as popular as it once was, the sofa retailer is still a popular choice for home furnishings and decor, offering top quality products and attractive payment plans for its customers. DFS also has frequent sales that are not to be missed as they offer major discounts on top quality own products as well as branded ones.

DFS Products

DFS offer a range of soft furnishing products including leather sofas, fabric sofas, corner sofas, recliners
and sofa beds. All of these are handmade to order and are of the best quality. Everything purchased from DFS is made to last and comes with a 15 year guarantee. The 15 years covers the frame and frame springs and the fabric itself, along with the fabric’s stitching are covered for two years. DFS have previously received a British Standard award for strength and durability. As well as top quality sofas, DFS also offer a range of dining furniture such as tables and chairs and cabinets as well as bedroom essentials such as mattresses, beds, head boards and other bedroom furniture. You can also buy from a range of accessories including scatter cushions and rugs to make for the perfect home environment. DFS clearance is also available, offering top quality sofas at a discounted price. There is also a range of exclusive brands on sale at DFS including the “country Living” and the “Capsule Collection”. Your nearest store can be located on the DFS website, but if you are unsure of where to find it, don’t hesitate to call the contact number where you will be connected to a store nearest you.

DFS Payment Plans

There are an extensive range of repayment options on offer at DFS which means you are able to choose one that suits you best. DFS notoriously offer 4 years interest free credit on any purchase. The deposit is also optional, If you want to spread your payments thinner, you can pay a deposit to start you off, if you want to pay at a later date, a deposit is not required. For example, if you buy a sofa for £500, all that is required is a monthly sum of £10.41 for 48 months. Which goes up with the price. Repayments are all stretched over 48 months. The dates that your payments start is left up to you and you can start as soon as your sofa is delivered or at the moment, pay nothing until January 2017. If you don’t want to buy a sofa with interest free credit, the option to pay in cash or by debit or credit card is also there. To be able to buy a sofa with interest free credit from DFS, you must firstly be over 18 and a UK resident with a regular income. If you are unsure of whether or not you qualify for an interest free credit programme, just give our head office number a call where you will be connected with an adviser.

DFS Delivery

DFS offer a delivery service direct to your door when you buy one of their sofas. Once your sofa has been ordered, you will be told how many weeks it will take to hand make and then be put out for delivery. Your sofa will first be delivered into store and you will then be contacted for your delivery details before it is loaded in the van and sent to you. The service does not just stop at your front door, a member of the delivery team will then unpack it in your selected room and assemble it for you, making the process of buying a new sofa extremely easy and hassle free. You can even state that the delivery driver will have to assemble a sofa due to tricky access, on your order. DFS will not incur any extra charges for deliveries that are a little bit awkward, everyone’s home is different. All sofa’s must be ordered a few weeks before you need them for them to be made and delivered, but if you need a sofa to be delivered immediately, you can either call the DFS contact number or visit the sofa clearance page on the website, with great pre-made quality sofas, ready to be delivered straight away. If you are swapping an old sofa for a new one, DFS work with the British Heart Foundation and could arrange for it to be donated free of charge to a new home. If you have any problems during your delivery process, or think your sofa is taking longer than it should to arrive, please contact the DFS head office.

Frequently asked questions about DFS:

“When does the DFS Sale end?”

DFS is well known for its sales and in store discounts. For the latest sales and offers, either call the contact number, or visit the website where you will be able to shop online for discounted products. To find out whether you could benefit from major savings, visit the DFS website, where you will also be told when that particular sale ends, and how long you have left to buy.

“Is my chosen sofa available in a different colour?”

All DFS sofas come in a range of different colours and you can choose your preferred colour, even if it is different to that in the show room for no extra cost. Online, you will be able to see the different colours that are available to you either on that specific product page (accessed with a product number) or in the same range as the sofa you have chosen. There is also a colour style guide that is available on the DFS website to help you co-ordinate your new sofa perfectly with your home. if you have unanswered questions please call the head office and you will be connected with an experienced team of personal shoppers.

“Is order tracking available?”

Yes, your order can be tracked using the website. You will need either your order number, your email address or your telephone number for your order to be located. If you cannot locate your order and are unsure when it is going to be delivered then contact the head office and they will find your order’s whereabouts.

 

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DFS Head Office
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