DFS

0843 178 4603

DFS is a chain of furniture stores based in the UK. If you’d like to speak to the DFS head office, you can do so by calling  0843 178 4603.

DFS Contact Numbers

Department Contact Number Opening Hours
Head Office 0843 178 4603 Monday-Friday: 8am-5pm
Product Development 0843 178 4604 Monday-Friday: 8am-5pm
Complaints 0843 178 4605 Monday-Friday: 8am-5pm
HR 0843 178 4606 Monday-Friday: 8am-5pm
Recruitment 0843 178 4607 Monday-Friday: 8am-5pm
Marketing 0843 178 4608 Monday-Friday: 8am-5pm

Head Office

The DFS head office can be found in Doncaster, Yorkshire. It is the company’s headquarters for all of the main departments including product development, HR, recruitment and marketing. You can reach the DFS head office by calling 0843 178 4603. When you call this number, you will be transferred to the DFS customer switchboard, where an advisor will take your call as soon as they become available.

Product Development

DFS creates the majority of its products in-house including sofas and beds. If you’d like to find out more about the product development process or you have a question related to the materials used by DFS, you can reach the DFS product development team by calling 0843 178 4604. When you call, you will be put through to a switchboard so just inform the operator that you’d like to speak to the product development team.

Complaints

If you have purchased a product from DFS and you’re not happy with it, or you are unhappy with your credit agreement or contact with an employee, you can make an official complaint to DFS customer service by calling 0843 178 4605. When you call the DFS customer complaints number, you will reach the customer service switchboard so you can explain to the operator that you are unhappy and you’d like to make an official complaint. From here, they will be able to assist you accordingly.

HR

As a DFS employee, you may sometimes be required to contact the HR department, which is based at the head office in Doncaster. This could be due to a request from your manager to inform HR of an incident or because you are not happy with an aspect of your working life. To contact the DFS HR department, call 0843 178 4606. When you call this number, please hold past the switchboard message and wait to be connected to an operator.

Recruitment

Looking for a new job? You can contact the DFS recruitment team to find out about the latest job openings. You can also use the recruitment team’s line to discuss your application and how it is progressing. To speak to the DFS recruitment department, call 0843 178 4607. When you call, hold the line until an operator is able to speak to you – they will be able to transfer you to the recruitment team.

Marketing

The DFS marketing team is responsible for the many, many adverts you see advertising a sale. If you’re a member of the press (or the public) and you’d like to speak to the DFS marketing team, you can call  0843 178 4608. When you call this number, you will be connected to the customer switchboard, and from here you can ask to be put through to the marketing team.

Other Ways to Contact DFS

You can reach DFS via an online contact form here.

You can write to DFS’ head office by using the following address:

Head Office,
1 Rockingham Way, Redhouse Interchange, Adwick-Le-Street, Doncaster, DN6 7NA.