Coventry Building Society

0843 178 5393

Contact Coventry Building Society on 0843 178 5393 to connect to the head office. It is the second-biggest building society in the UK, with more than £42.5 billion in assets. Coventry Building Society has 1.5 million saver members as well as 350,000 borrower members. It began as the Coventry Permanent Economic Building Society in 1884, growing into the largest local building society. Over the years it merged with Coventry Provident and Stroud and Swindon Building Society. It offers several financial products.

Coventry Building Society Contact Numbers

Contact Coventry Building Society head office for customer and business support using these helplines, except on bank holidays.

Department
Phone Number
Opening Times
Coventry Building Society
Head Office
0843 178 5393
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm
Coventry Building Society
Online Services
0843 178 5394
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm
Coventry Building Society
Complaints
0843 178 5395
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm
Coventry Building Society
Media Centre
0843 178 5396
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm
Coventry Building Society
Careers
0843 178 5397
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm
Coventry Building Society
Intermediaries
0843 178 5398
(Mon – Fri) 9am – 6pm
(Saturday) Closed
(Sunday) Closed

Coventry Building Society Head Office

Contact Coventry Building Society by calling 0843 178 5393 to connect to the head office. You can call this number to find out more about Coventry Building Society. Learn about their products for consumers, which include mortgages, savings accounts, and insurance. If you are a member, find out about the Panel, Council, and Roadshows for feedback opportunities. You can also discuss security concerns if you have any. Enquire about their business performance, from annual financial results to corporate governance. Or look into the building society’s community and charity work fundraising or donating to local and national groups.

Coventry Building Society Online Services

Saver and borrower members can contact Coventry Building Society on 0843 178 5394 for help with online services. You might need support to register for these services or have problems accessing them. Get help with retrieving your Web ID or resetting your password. Order a replacement Grid Card or report possible security breaches. Amend your paperless settings for bills and statements. Receive guidance on using online services, including making payments or withdrawals from your account. Request assistance with a closed MoneyManager account, or find out how to close an existing account. Get support with technical issues.

Coventry Building Society Complaints

If you are not happy with a service or think CBS made a mistake, call them on 0843 178 5395 to complain. They will resolve your complaint as quickly as possible and send you a resolution summary letter. If they need to take longer to investigate the issue, they should inform you of their progress. Complaints about payment services can take up to 15 days to investigate, while any other complaints can take up to 56 days. After this, they should provide a complete resolution for you. If they take longer than this or you don’t find their response satisfactory, you can refer the complaint to the Financial Ombudsman within six months.

Coventry Building Society Media Centre

Journalists and other commentators should call 0843 178 5396 to reach CBS with media enquiries. They update their online Media Centre with press releases reporting on activities and developments. Members of the media can call to enquire about information in their news releases, their awards, or financial results. They can also request interviews with or quotes from CBS spokespeople. This includes the CEO, Customer Experience Director, Distribution Director, and Director of Intermediaries. You can also e-mail the Coventry Building Society press office at media@thecoventry.co.uk to speak to a Media Relations Specialist.

Coventry Building Society Careers

If you have an interest in working for CBS, call 0843 178 5397 to speak to the recruitment team about career opportunities. They base their success on customer focus, but there are lots of possible roles available within the business. You could be a financial accountant, a solicitor, a quality assurance analyst, an IT manager, or even a print production operative. Or you can become an assistant or specialist in customer service, or work in business development, if that’s your area of expertise or passion. If there is nothing suitable at the moment, follow @thecoventryjobs for vacancy news. E-mail your CV to hrresourcing@thecoventry.co.uk.

Coventry Building Society Intermediaries

Intermediary and professional advisers can call Coventry Building Society on 0843 178 5398 to discuss products and services for intermediaries. These intermediaries can manage standard residential, buy to let, offset, and first-time buyer mortgage products for new customers. They can manage product transfers for existing customers and execute lending policies. Intermediaries can create and submit cases to CBS for applications on behalf of their clients. Mortgage professionals can also enquire about quality monitoring and appeal against panel removal decisions. Send e-mail complaints to intermediarycomplaints@thecoventry.co.uk.

Other Ways to Contact Coventry Building Society

For general enquiries about Coventry Building Society or for customer services, reach out online. Follow @CoventryBS on Twitter and tweet to @AsktheCoventry for assistance. If you send a message on Facebook, someone will reply within a day. You can also send e-mails to support@thecoventry.co.uk or service@thecoventry.co.uk. If you would prefer to write a letter to the head office or customer services, then you can find the relevant address below. You can find a branch to visit the building society in person.

Department
Address
Customer Services
FREEPOST CBS CUSTOMER RELATIONS
(must be in capitals
and all on one line)
Head Office
Coventry Building Society
Economic House
PO Box 9
High Street
Coventry
CV1 5QN