Cotton Traders

0844 249 0904

Cotton Traders is a British clothing retailer, with the head office in Altrincham. If you’d like to speak to the Cotton Traders head office, please call 0844 249 0904.

Cotton Traders Contact Numbers

Department Contact Number Opening Hours
Head Office 0844 249 0904 Monday-Friday: 8am-5pm
Complaints 0844 249 0915 Monday-Friday: 8am-5pm
Quality Control 0844 249 1132 Monday-Friday: 8am-5pm
HR 0843 208 5568 Monday-Friday: 8am-5pm
Careers 0843 208 5569 Monday-Friday: 8am-5pm
Product Design 0843 208 5570 Monday-Friday: 8am-5pm

Head Office

The Cotton Traders head office can be found in Altrincham. The head office houses several important departments of the company including customer service, product design and HR. If you’d like to contact the Altrincham head office, call Cotton Traders on 0844 249 0904. When you call, you can press 1 for the Gold club, 2 to place an order, 3 to inquire about returning something, 4 to speak to customer care and 5 to order a catalogue.


If you have purchased an item of clothing from a Cotton Traders store or online and you’re not happy with it, call the Cotton Traders complaints team on 0844 249 0915. When you call this number, the Cotton Traders customer care team will do their best to resolve your complaint quickly and efficiently, however, they may need to call you back. To speak to the complaints team, press 4 when you call the above number.

Quality Control

As a responsible clothing retailer, Cotton Traders ensures that all of its products go through quality control testing. If you have a query which relates to the quality control process, you can call the quality control department on  0844 249 1132. To get through to the quality control team, press 4 when you call the above number.


Whether you work in a Cotton Traders store, concession or in the head office, you may need to speak to the HR department occasionally. If you need to speak to HR regarding a dispute with a manager/colleague or to ask about your wages, call Cotton Traders on  0843 208 5568 and press 4 to be transferred to the HR department.


If you would like to work for Cotton Traders in one of their stores or in the head office, you can speak to the careers and recruitment team by calling  0843 208 5569. The team will be able to inform you of any current vacancies in your local store and tell you more about how to apply. When you call, please press 4 to reach the careers department.

Product Design

As Cotton Traders designs most of its products in-house, the product design team is one of the largest teams in the company. If you have a question relating to a Cotton Traders product, call the product design team on  0843 208 5570. To speak to the team, press 4.

Other Ways to Contact Cotton Traders

You can stay up to date with the latest news about Cotton Traders by following them on Instagram or Twitter.