- 1 Co-operative Bank Contact Numbers
- 2 Co-operative Bank Head Office Address
- 3 Co-operative Bank Opening Hours
- 4 Reasons to Call the Co-operative Bank Head Office
- 5 Co-Operative Online Banking
- 6 Co-operative Bank Branches
- 7 Co-Operative Bank Benefits
- 8 FAQ’s
- 9 About the Co-Operative Bank
Co-operative Bank Contact Numbers
|Head Office||0844 453 0260|
|Customer Services||0843 557 4392|
|Complaints Service||0843 557 3856|
Co-operative Bank Head Office Address
|Head Office||1 Balloon Street, Manchester, M60 4EP|
Co-operative Bank Opening Hours
|Head Office||Lines are open 24/7|
Reasons to Call the Co-operative Bank Head Office
- I would like to locate my nearest branch
- I would like to transfer money between accounts
- I would like to pay a bill or organisation
- I would like to pay money I owe to family and friends
- I would like to report a lost or stolen card
- I would like to report unusual account activity
- I have forgotten the login details to my online account
- I am having other issues with my online banking
- I would like to complain about the customer service I received at the Co-operative bank
- I would like to report a mistake on their website
- I would like to inquire about mortgages
- I would like to open an account with the Co-operative bank
- I would like to close my account
Co-Operative Online Banking
Online banking is a secure and easy way to manage your finances without having to call contact numbers or go into a local branch. Call the contact number if you have not already registered with online banking and you can quickly set up an account that is easily accessible from the internet. If you have already been set up with an online banking account you can log in via the Co-operative Bank website using a username, password and security code. Over the past year, the Co-operative bank has taken some time to improve its online banking service and so as well as transferring money to different accounts, checking your balance and viewing your account’s activity you can now get support in the form of direct messages, receive notifications that will help you in managing your finances and easily manage your beneficiaries. The online banking feature is totally mobile and tablet friendly so banking on the go is now a safe and useful option. Please note that it is worth ensuring that your browser is up to date so that you can get the most out of the Co-operative internet banking. If you are still receiving paper statements from the Co-operative bank, then the digital switch is a great way to make your statements paperless and save on environmental costs. If you still need to have your statement on paper you can download a PDF and print one off at any time. If you need to prove your address or anything similar, you can still use a bank statement in digital form. If you would like to make the switch to paperless statements please call the contact number and an adviser will begin the process of cancelling the letters that you receive. Alternatively, you can ‘go paperless’ using the website and following the instructions you are given. Visit the website for the benefits of receiving paperless statements.
Co-operative Bank Branches
You can call the head office contact number to find your nearest co-operative bank or you can visit their website and enter your postcode. Each branch allows you to cash cheques as well as open new accounts and receive mortgage advice from teams of experts. At the moment, the co-op are updating their branch footprint across the nation making their banks more accessible to their customers. There is a page titled ‘branch updates’ on the bank’s website and this gives information of where there are branch openings as well as branch closures and it may be worth checking from time to time if you do bank with the Co-operative. If you have a passbook account, you must visit a branch to manage this as there are no alternative methods.
Co-Operative Bank Benefits
The everyday rewards current account from the co-operative gives regular bankers the opportunity to earn rewards on their accounts just by simply showing activity on their accounts. If you have a current account there are a number of things you can do to ensure you are earning £4 per month from the Co-operative rewards scheme. You need to ensure that a minimum of £800 per month is going into your account, you need to stay in credit or within your agreed overdraft limits, show that you are logging into either the online banking web page or the online mobile app at least once per month, pay out at least four direct debits and ensure you continue to receive paperless statements. You will then be rewarded an extra 5p every time you use your debit card to pay for something which can amount up to £1.50 within the month. If your account fits the criteria and you are an existing customer, you can easily opt into the everyday rewards system either by calling the contact number and speaking to an adviser or visiting a branch. If you are a new customer you will need to apply for a current account first before you can opt into the rewards scheme.
How Safe is the Co-operative Bank?
The co-operative bank believes that their strong financial position is reflected in their credit ratings and therefore making them a very safe and secure bank to bank with. They have a responsible lending policy that always puts the customer first with the knowledge that first and foremost it is their money and therefore it is extremely important. They also promise significant protection against any fall in property values. For more information, or if you are concerned about the state of the Co-operative Bank, visit the Co-operative Bank website or call the contact number.
How do I transfer money with the Co-operative bank?
Transferring money is easy whether that be from two accounts under your name (eg. your current account and your savings account) or money from your account to a different account (friends/family etc). To do this you will need the card reader you get as part of your online banking as well as a valid debit or credit card. You will need the sort code and the account number of the person you are paying and then simply enter the amount you would like to transfer. You can select the date you want the payee to receive the money if you are not making an immediate payment. The transfers are easily done online but call the contact number if you are experiencing any problems with this
Is there a Co-operative bank app?
Yes, you can take control of your finances on the go with the Co-operative banking app. Simply download it from the app store onto your phone and log in like you would on your online banking. You can quickly and conveniently monitor your money, do a quick balance check and even perform quick transfers for anyone you might owe money to. If you need to be reminded that you are spending above your means you can set up text alerts to warn you when your balance is dropping low and another great thing is that you will also have quick access to the bank’s contact details should you encounter any problems along the way. You can also op to receive information that is tailored purely to your preferences rather than receiving a lot of general information. This can be managed in your settings.
About the Co-Operative Bank
The Co-operative bank is a retail bank with its headquarters in Manchester. The bank is known as an ethical bank which means they do not, or at least tries to avoid, investing in companies that are involved with environmental destruction such as fossil fuel extraction and animal testing. This policy, in general, was brought about in 1992 and it was taken on by the Co-operative bank in 2013. The recent 2016 British Bank Awards awarded the Co-operative bank with 4th place and they themselves claim their financial strength to continually be growing, offering great reward schemes to regular bankers. In spite of this, the bank continues to suffer profit losses, with 2015’s pre-tax loss of £611 million almost double that of 2014’s.