Channel 5

0843 208 4483

Do you want to contact Channel 5 about their content and services? Whether the feedback is praise or criticism, pass it on directly by calling 0843 208 4483. Channel 5 offers a variety of shows, including popular reality TV and children’s programmes.

Channel 5 Contact Numbers

Please refer to the following table for contact details you can use to get in touch with Channel 5. Opening hours may vary, depending on current Channel 5 operations. While the office closes on weekends and Bank Holidays, you can leave messages using the out-of-hours answering machine service. Calling during opening hours is the best way to ensure a faster response.

Department
Phone Number
Opening Times
Viewer Enquiries
0843 208 4483
(Mon-Thurs) 9am – 6pm
(Friday) 9am – 5pm
(Sat-Sun) Closed
5 News
0843 208 4485
(Mon-Thurs) 9am – 6pm
(Friday) 9am – 5pm
(Sat-Sun) Closed
Advertising
0843 208 4482
(Mon-Thurs) 9am – 6pm
(Friday) 9am – 5pm
(Sat-Sun) Closed

Viewer Enquiries

If you are a general viewer of Channel 5, you can call 0843 208 4483 to make enquiries or complaints about the channel. For example, these could be regarding programme listings or the content of particular programmes. You can report anything you find inappropriate or offensive, especially if there were no warnings. They will log any issues with the Video On Demand service My5 (which replaced Demand 5) for investigation by Technical Operations. Please note that Channel 5 receives a large volume of customer correspondence. Due to this, they will not respond to requests where the information is available within the Channel 5 website FAQs.

5 News

5 News is Channel 5’s own news programme produced by ITN, which broadcasts from a newsroom studio in London. Call 0843 208 4485 to contact 5 News, as they are always interested in hearing from the general public. You might have an idea for a news story that 5 News could report, or have more details to provide regarding an ongoing story. Call 5 News if you want to point out an issue with the programme, or even if you want to praise it. Your feedback helps to guide the quality and direction of news reporting. You can also send an e-mail to c5planning@itn.co.uk if you are providing suggestions or further information for the 5 News team.

Advertising

For corporate queries about advertising with Channel 5, call 0843 208 4482. Brands can promote their business among a range of entertainment shows, with a monthly audience reach of 42 million. Call to connect to Sky Media, which manages advertising for multiple successful channels, including Channel 5. There are plenty of great opportunities to advertise. You could secure a traditional advert slot or sponsor a popular TV show for a business-boosting association. You could even participate in more subtle advertising with Product Placement within the shows themselves. Adverts can reach adult or child audiences, and with My5 you can increase your reach to online audiences too.

Other Ways to Contact Channel 5

Although Channel 5 has a social media presence on Facebook and Twitter, it is mainly for promotional purposes. They do not have a customer services team responding to comments left on these pages. However, Channel 5 News does monitor the Facebook page for viewer feedback. If you would prefer to contact Channel 5 without speaking on the phone, then you have two options. You can send an e-mail detailing your issue to viewerenquiries@channel5.com. Or, you can write it on paper and send a letter to the Channel 5 Head Office at the address below. If you are interested in a career with Channel 5, contact Viacom Talent.

Department
Address
Head Office
Channel 5 Broadcasting Limited
17-29 Hawley Crescent
Camden Town
London
NW1 8TT