Channel 5

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Channel 5 Connection Numbers

Channel 5 Number
Head Office 0843 208 4483
Channel 5 News Complaints 0843 208 4485
Programming 0843 208 4483

By calling the above numbers, we can connect you to those Channel 5 departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

Channel 5 Head Office Address

Department Address
Head Office 22 Long Acre
WC2E 9LY London

Channel 5 Head Office Opening Times

Department Opening Hours
Head Office 9am to 9pm Monday to Friday and from 10am to 7pm on Saturday and Sunday.

Reasons to Call the Channel 5 Head Office

  • I have a complaint to make about something I saw on Channel 5
  • I can’t get Channel 5 on my TV
  • I have forgotten the log in details to my 5 on Demand account
  • I am having trouble using 5 on Demand
  • I have noticed a mistake in the Channel 5 schedule
  • I want to find out what is on on Channel 5 at a certain time
  • I have noticed a mistake on the Channel 5 website
  • I am interested in a career with Channel 5

About Channel 5

Channel 5 is a television network in Britain. it was launched in 1995 and was the fifth channel to come to British TV on an analogue device. It was and is still today the fifth-placed network in audience share but its popularity has picked up since it first began, now showing a range of programmes on their catch up feature ‘My5’. The station did try to use just the name ‘5’ for a little while but in 2011, Channel 5 was relaunched and it has been known as this ever since. The channel is currently owned by Viacom.


If you head to the Channel 5 website you can catch up on any programmes that channel 5 have shown in the past seven days. These include popular favourites as well as documentaries and series. As well as being able to catch up on the wMan watching My5eek in TV you can also watch dramas that have previously been shown by Channel Five and browse all shows A-Z. If you have a specific show or programme you want to watch or catch up on, you can do this by searching that programme in the search box. Some shows are only available for a limited amount of time and you will be told how long you have to watch it when you find it on the site. If you want to browse the website by channel you have 4 to choose from. Simply click the ‘browse’ category and you can look at programmes features on ‘5Star’, ‘5’ ‘5USA’ and ‘Spike’. There is also the children’s television show ‘Milkshake’ available to watch, that is shown on Channel 5 at particular times in the day. The Channel 5 website also acts as a great TV guide if you want to find out what is on and when. To watch anything on My5, you will need to create an account. The account will require you to enter your email address and generate a password of your choice. If you at any point forget these log in details, you can either call the Channel 5 head office contact number or press the ‘forgot password’ link on the homepage where you will be required to generate a new password via your email account. Once your account has been created, you can log in at any time and watch your favourite shows. Some of the most popular and regularly viewed shows on My5 at the moment are ‘Neighbours’, ‘Home and Away’ and ‘Law & order’. My5 is completely free to use and is definitely worth getting as it means your catch up windows are longer (for non-My5 users, Channel 5 catch-up is limited to a seven-day window). There are also shows that are exclusive to My5 so create an account if you don’t want to miss out! Call the contact number if you are having any issues with using My5 or any of the programmes that are on it.

Channel 5 Complaints

Channel 5 do not show anything that might be deemed inappropriate (eg. Swearing, Adult references etc) before the watershed (9pm) but if you have spotted anything that you are unhappy with or you think should not have been aired, please do not hesitate to call the Channel 5 head office where your issue can be investigated. Channel 5 also has a ‘help’ section on their website where you can report anything you are unhappy with. If you are watching Channel 5 on demand and are experiencing issues RE programmes loading or cutting out half way through, it may be an issue with the signal in your area. Call the contact number regardless to see if there is anything you can do to fix the issue or get an idea of how long you can expect the service to be out of use for.

Channel 5 TV Guide

Look online for the Channel 5 TV guide that will show you upcoming shows and their times for the next seven days. Each show will also have a brief description of synopsis available, which may help you in deciding whether you would like to watch it or not! if you are a member of My5, not only will you be able to see information of upcoming shows, you will also be given recommendations based on shows that you regularly watch, which is a great way to discover new things.

Channel 5 Milkshake

Milkshake is shown on Channel 5 in the mornings on a weekday. It is a children’s entertainment show that shows a variety of children’s television programmes suitable for a range of ages. Milkshake is also available to watch online so you can keep your little ones happy by catching up with their favourite programmes at any time of the day. Children’s shows shown by Milkshake include ‘Bob the Builder’ and ‘Thomas the Tank Engine’.


When did Channel 5 Launch?

Channel 5 first launched in 1997. It was the fifth channel to come to British television after BBC 1, BBC 2, ITV and Channel 4. It is known to be a great channel that provides entertainment for the whole family.

Where is Channel 5 on Freeview?

On most Freeview packages, channel 5 should be found on the fifth channel, but in some cases, this might mean number ‘105’ rather than just the number ‘5’. These days, a lot of Smart TV’s also have channel 5 available as a catch up service.