Cath Kidston

0844 257 5810

Cath Kidston, the “Home of Modern Vintage,” is a British retailer selling home furnishings. The founder Cath Kidston registered her brand in 1993 before opening her first shop in London in 1994. Since then, international expansion led to over 200 stores and concessions opening in 16 countries. The brand is popular for its nostalgic, feminine, and artistic designs. They are known for quaint floral and animal patterns. Cath Kidston is still the Creative Director but only owns a minority stake in her company.

Cath Kidston Contact Numbers

Contact Cath Kidston by calling these numbers. They can provide support to customers and anyone with enquiries about them.

Department
Phone Number
Opening Times
Cath Kidston Head Office
0844 257 5810
(Mon – Sat) 9am – 5pm
(Sunday) 10am – 4pm
Cath Kidston Complaints
0844 257 5811
(Mon – Sat) 9am – 5pm
(Sunday) 10am – 4pm
Cath Kidston Press Office
0844 257 5812
(Mon – Sat) 9am – 5pm
(Sunday) 10am – 4pm
Cath Kidston Careers
0844 257 5813
(Mon – Sat) 9am – 5pm
(Sunday) 10am – 4pm
Cath Kidston Wholesale
0844 257 5814
(Mon – Sat) 9am – 5pm
(Sunday) 10am – 4pm
Cath Kidston Legal
0844 257 5815
(Mon – Sat) 9am – 5pm
(Sunday) 10am – 4pm

Cath Kidston Head Office

Contact Cath Kidston on 0844 257 5810 to connect to the head office. This is where you can find out more about designs and product lines. These include new launches in the Disney x Cath Kidston range or Fearne @ Cath Kidston. You can enquire about sales prices and current promotions, as well as their student discount. Find out about their gift services, including gift cards and gift wrapping. You can get help with finding a Cath Kidston store or a stockist of a particular range or item. If you prefer to shop online, get assistance with your account or orders. You can request assistance with payments, deliveries, or returns and refunds.

Cath Kidston Complaints

It may be a well-known brand, but changes in the company result in changes in quality, and changes in customer satisfaction. So call 0844 257 5811 if you experience a problem with Cath Kidston to raise a complaint. Customers commonly complain that the products are of inferior manufacturing despite their high price tags. Contact them to discuss returns, refunds, or exchanges if a product is unsatisfactory. You should especially complain if it develops a fault independent of wear and tear. You can complain about the designs if you aren’t happy with any of them. Complain about their policies and invoke the Consumer Rights Act 2015.

Cath Kidston Press Office

The Cath Kidston website hosts a blog for style guides, creative tutorials, and product news. They also feature guest posts and staff stories. If you have a query about any of their information or statements, call 0844 257 5812. The press office will answer media enquiries from researchers and reporters. Consumers can also contact them with PR enquiries. This includes bloggers hoping to collaborate or customers with social media or marketing complaints. The Maitland company manages their corporate PR separately. You can also send e-mails to press@cathkidston.co.uk and ask to speak to the Global Press Officer, Emma Oakley.

Cath Kidston Careers

The Cath Kidston brand is all about creative inspiration and comfort. You could be a part of that by working for Cath Kidston in retail or the head office. Stores need sales assistants, managers, visual merchandisers, and seasonal helpers. The head office has a variety of departments, from customer service to logistics. Sourcing, product design, marketing, HR, finance, and IT are all just as important. Call 0844 257 5813 to find out which roles are currently available and where. Get assistance with applying for a job. Discuss vacancy listings in more detail or enquire about employee development and benefits (such as a 50% discount for staff!).

Cath Kidston Wholesale

In addition to their own retail stores, Cath Kidston reaches a wider audience by selling through others. Department stores, retail groups, independent stores, and e-commerce channels can purchase wholesale to sell these products themselves. Cath Kidston wants to hear from other retailers to increase their sales internationally. Call 0844 257 5814 to discuss becoming a Cath Kidston stockist and creating a wholesale account. You could join the likes of John Lewis and ASOS in the UK. Businesses in the UK and Europe can send an e-mail to wholesaletradeenquiries@cathkidston.com. Or e-mail apac@cathkidston.com in the Asia Pacific.

Cath Kidston Legal

The Legal department is responsible for all of the small print you should read before shopping with Cath Kidston. Placing orders and using discounts is entering a contract with them. For this reason, you should be aware of their terms and conditions. Phone 0844 257 5815 to discuss the terms of all Cath Kidston services, and your right to cancel. This includes competitions and Refer A Friend rewards. You can call regarding personal data collection and protection. Discuss their privacy policy and unsubscribe from marketing. You should also call to report sellers of counterfeit products, or send e-mails to brandprotection@cathkidston.co.uk.

Other Ways to Contact Cath Kidston

You can reach Cath Kidston through customer services online. Use your social media accounts to send a message on Facebook or tweet them on Twitter. If you placed an online order, you can e-mail them about it at orderenquiries@cathkidston.com. For other enquiries, such as digital wallpaper, e-mail welovetolisten@cathkidston.co.uk. Or for their made-to-measure curtains and blinds service, e-mail madetomeasure@cathkidston.co.uk. They should reply to all e-mails within 24 hours. You can easily find a Cath Kidston store online. For complaints, you might want to try to escalate them to the CEO, Kenny.Wilson@cathkidston.co.uk.

Department
Address
Customer Services
Cath Kidston Ltd
1A Alpha Drive
Eaton Socon
St Neots
Cambridgeshire
PE19 8JJ
Head Office
Cath Kidston Ltd
2nd Floor Frestonia
125-135 Freston Road
London
W10 6TH