Carphone Warehouse

0843 178 3877

Carphone Warehouse is a mobile phone retailer based in the UK. If you have a question relating to Carphone Warehouse’s products or services, call the Carphone Warehouse head office on 0843 178 3877.

Carphone Warehouse Contact Numbers

Department Contact Number Opening Hours
Head Office 0843 178 3877 Monday-Friday: 8am-5pm
Store Management 0843 557 5169 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Recruitment 0843 208 5015 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Complaints 0843 208 5016 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
HR 0844 248 2671 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Marketing 0843 208 5019 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm

Head Office

Carphone Warehouse is part of the Dixons Carphone group, and the head office is based in Central London. The head office of the group houses many important departments of the company such as HR, marketing, finance and customer service. You can contact the head office by calling 0843 178 3877. When you call this number, you will hear a range of menu options – press 1 if you’d like to buy something, 2 for help with an existing purchase or 3 to speak to the Geek Squad insurance team.

Store Management

As Carphone Warehouse has several stores throughout the UK, there is a department in the head office which is responsible for overseeing store operations. If you are a manager or employee of a Carphone Warehouse store and you have a question which relates to your store or store profit, you can contact the store management team by calling 0843 557 5169. When you call this number, press 2 to get through to the store management team.

Recruitment

If you’re interested in working for Carphone Warehouse but you’re not sure how to get your foot in the door, you can contact the Carphone Warehouse recruitment team by calling 0843 208 5015. The recruitment department will be able to inform you if there are currently any vacancies in your local Carphone Warehouse store, and they will be able to let you know how you can apply. When you call the above number, press 2 and ask to be put through to the recruitment department.

Complaints

Unfortunately, problems do occur, so you may need to make a complaint to Carphone Warehouse. This could be because your phone is broken or you are unhappy with your contract. If you wish to make a complaint, you can do so by calling 0843 208 5016. This will get you through to the Carphone Warehouse complaints team, and they will be able to create a record of your complaint. The team will discuss your complaint with you and try to come up with a resolution whilst you are on the phone. However, sometimes they might need to call you back, so they’ll ask for your contact number.

HR

As a Carphone Warehouse employee, you may wish to contact the HR department. This could be because your payslip is wrong or because you are having a dispute with a colleague. If you need to contact the HR department, you can do so by calling 0844 248 2671. When you call this number, press 2 to get through to the HR department.

Marketing

Carphone Warehouse’s marketing department is responsible for running advertising campaigns in print and broadcast media. If you’re a member of the media and you have a question relating to a Carphone Warehouse marketing campaign or you’d like to clarify a statement before you publish it, please call 0843 208 5019.

Other Ways to Contact Carphone Warehouse

You can stay up to date with the latest Carphone Warehouse news by following them on Twitter.