For information on the Credit Builder, or for eligibility requirements on loan applications, call the Capital One Customer Services on 0844 248 1869. If you would simply like some more information on a loan or credit card, we suggest you call the Information and Support Services number from the table above.
If you have a complaint to make about the level of service you have received from a Capital One staff member, or you would like to complain about another matter, call the complaints department on 0844 248 1871. This department is based in the Capital One Head Office.
Information and Support Services
On the Capital One website, you will find a range of support services that can help you answer questions. However, if you would rather speak to a member of staff on the phone, you can do so by calling the Information and Support Services on 0844 248 1872. You can also use this number if you would like to find out more information about improving your credit score.
Loans & Credit Card Helpline
To check your eligibility for a loan or credit card, you can take a look at the Capital One website or call the Loans and Credit Card Helpline on 0844 248 1873. To find the best loan for you, we suggest comparing a few from different companies in order to find the perfect loan. This line can become busy, however, you will not be on hold for very long.
If you work for Captial One and need to talk to someone from the Head Office team about a matter regarding your pay or recent payslip, call the HR department on 0844 248 1901. This is a direct line and should be used by members of the Capital One staff. If you would like to make a general complaint, you can do so by calling the Complaints line from the table above. The HR team are situated in the Captial One Head Office Location, which is situated in London.