Bupa

0843 208 2366

The British United Provident Association, also known as Bupa, is a private healthcare company. It began in the UK and still has its headquarters there, but operates internationally. Today, Bupa serves more than 30 million customers across 190 countries. The joining of seventeen British provident associations in 1947 created Bupa. They offer medical insurance policies for the individual consumer and also businesses. Bupa runs private hospitals and care homes as well as offering travel insurance and dental care.

Bupa Contact Numbers

Contact Bupa at their head office on these helplines. You can call for information and support during their weekday office hours.

Department
Phone Number
Opening Times
Bupa Head Office
0843 208 2366
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
Business Health Insurance
0843 178 4791
(Mon – Fri) 8am – 6pm
(Sat – Sun) Closed
Health Insurance Intermediaries
0843 178 4792
(Mon – Fri) 8am – 6pm
(Sat – Sun) Closed
Professional Healthcare Providers
0843 178 4793
(Mon – Fri) 8am – 6pm
(Sat – Sun) Closed
Bupa Complaints
0843 178 4794
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
Bupa Newsroom
0843 178 4795
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
Bupa Careers
0843 178 4796
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed

Bupa Head Office

Contact Bupa by connecting to their head office when you call 0843 208 2366. You can request information about their products and services if you are a potential customer. These services include health insurance and assessments, dental insurance, elderly care, and travel insurance. Discuss healthcare cover in the UK or globally. Enquire about discounts or promotions on the cost of Bupa insurance. Existing customers can contact Bupa for assistance with their My Bupa accounts. They can ask for guidance on making claims or viewing assessment results. Anyone can call the Bupa head office with general enquiries about the company.

Business Health Insurance

Businesses wanting to offer health insurance as an attractive employment benefit can do so through Bupa. Small companies to corporations can utilize a workplace health insurance scheme to support the wellbeing of their teams. Phone Bupa on 0843 178 4791 to discuss your budget and business demands to get a quote for business health insurance. Find the best value solution for larger businesses with a healthcare consultant who can consider your requirements. Call for help finding a specialist or facility in the Bupa network. Or if you’re an employee but leaving the business, contact Bupa to discuss continuing your health insurance.

Health Insurance Intermediaries

Intermediaries manage health insurance policies on behalf of their clients. They can partner with Bupa to sell their products to small and medium companies. In addition to health cover, they can manage dental insurance, cash plans, and business travel insurance. Intermediaries will manage applications, payments, and tax exemptions for the client. They can also sell Bupa By You health insurance to individual customers. Call 0843 178 4792 if you are an intermediary needing to discuss a client’s account with Bupa. Request assistance with using the dedicated online portals for Bupa representatives. Contact Bupa with client complaints.

Professional Healthcare Providers

Bupa partners with healthcare professionals to benefit their customers. Providers can work with Bupa to benefit their patients. Consultants, therapists, hospitals, and other facilities can apply for Bupa recognition to promote their practices. Bupa can assist with referring patients for treatment and support services. They can also provide resources to share their healthcare expertise on specific conditions and general wellbeing. Professional healthcare providers can call 0843 178 4793 to contact Bupa. It could be about submitting invoices to bill Bupa for eligible treatment. There are several methods to manage payments electronically.

Bupa Complaints

To complain about something you are unhappy with regarding your Bupa insurance policy, call 0843 178 4794. If your complaint is about sales and you did not purchase the policy directly from Bupa, then contact the third party first. Most policy complaints will require further investigation, so you may not get an immediate resolution when you call. They will aim to resolve it within 3 days. If they can’t, they will inform you of their investigation and provide a response within 4 weeks. You can call to check on the progress of your complaint. After 8 weeks from your first contact, you can go to the Financial Ombudsman if you’re still unhappy.

Bupa Newsroom

The Bupa Newsroom is responsible for publishing and sharing information about and relating to the company. Journalist or other members of the press can call 0843 178 4795 with media enquiries. They can provide resources such as videos, images, and downloadable reports upon request. You can enquire about Bupa’s views on relevant healthcare situations. Or you can call to discuss one of the news stories they post about Bupa staff and customers. Get more information on the latest developments for their products and services. Or e-mail the Bupa newsroom at bupapressoffice@bupa.com or externalrelations@bupa.com.

Bupa Careers

Bupa employs over 80,000 people around the world. Their teams span a variety of sectors and roles. These include nursing, customer services, care home management, corporate functions, sales and marketing, and clinicians and carers. If you would like to help people live longer and healthier lives, call 0843 178 4796 to discuss jobs at Bupa. Most of their vacancies require a copy of your CV to apply, so make sure that you can provide one. Call to learn more about the different areas within Bupa and their training and working environment. Get assistance to complete an application or enquire about the interviewing process.

Other Ways to Contact Bupa

You can reach Bupa online by contacting their customer services teams on social media. Message them on Facebook or Twitter and they should respond during business hours. You also have the option to send e-mails to customerrelations@bupa.com. Or fill out online forms for positive feedback or complaints. Include all of your details if you expect further assistance, but only in private messages. You can also contact Bupa via post if you send a letter to their customer services office or their head office.

Department
Address
Customer Services
Customer Relations
Bupa Place
102 The Quays
Salford
M50 3SP
Head Office
BUPA Limited
1 Angel Court
Bank
London
EC2R 7HJ