BT

  • Business Name: BT
  • Head Office Number: 0843 557 4587
  • Opening Times: 9am – 6pm, Monday – Friday
  • Head Office Address: BT Correspondence Centre
    Providence Row
    Durham
    DH98 1BT
  • Website: http://home.bt.com/

BT Head Office Contact Number

BT Connection Numbers

Department Number
BT Head Office 0843 557 4587
BT Customer Service 0843 557 4584
BT Complaints 0843 557 3743
BT Accounts Management 0843 557 4962
BT Helpline 0843 557 3380
BT Programming 0844 826 0468

By calling the above numbers, we can connect you to those BT departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

BT Head Office – 0843 557 4587

BT Head Office Contact NumberThe BT head office is located in Durham, England, which makes sense, since BT is by definition a British company, and it doesn’t get more British than Durham. If you get in touch with the BT head office, you won’t just be calling some call centre – you’ll be connecting to the nerve centre of BT operations throughout the entirety of the company, putting you directly in touch with the best and brightest in the BT roster at any one time, with the simple press of a button! Or a series of buttons, if you need to manually enter the number before you can call it – we don’t judge.

Once you’re “in”, so to speak, and you are talking to a customer service operative for BT, you can ask to be transferred to the appropriate department, or simply state your case and allow their specialised sorting systems to place you correctly.

BT Infinity is a type of broadband network provided by the BT Group. It uses fibre optic cables in the place of copper wiring in order to provide a much faster and powerful connection to the internet. You can get BT Infinity wherever you live in the UK. To do this, head on over the BT website, or phone a member of staff at BT on the BT Head Office Contact Number above. Compared to their normal broadband service, Infinity claims to be 100x faster and can provide more service to the region. For more information on this product from BT, call a member of staff on the number above.

BT Customer Service – 0843 557 4584

BT Customer Service is, like British humour or British galleons, the best in the world. There’s no doubt about it – the customer service at BT is second to none, and a true testament to the cultural legacy of the nation that once ruled an empire so vast, the sun never set on it. BT isn’t the British Empire, however, it is the British Telecoms provider, once public, now private.

If you want to make your voice heard with BT customer service, you can do that quickly and easily with a zippy phone call to the number in blue above, hanging above this paragraph like the Sword of Damocles. This number will connect you directly, without hassle and with no additional tomfoolery, to the BT customer service department, which can then transfer you to whichever specialist you most need to be able to speak to, to ensure you are dealt with appropriately.

The BT Customer Service Department is a sort of gateway to more specialised areas of expertise; with access to the entire BT arsenal of legal experts, engineers, telecoms geniuses, masterminds, marketers, executives, accounts managers, IT staff, wifi optimisers and more. Therefore, no matter how complex your problem, no matter how unsolvable your puzzle, no matter how brain-bending your question, you are always able to find the expert who can help you deal with it in the best possible way, breaking down the barriers in your way together, all as one, and making sure that you can reach the end goal arm-in-arm, as brothers. BT and the Customer against the world.

The BT customer service departments also deal with individual customer issues, from registering complaints and resolving minor issues to arranging the deployment of experts in tactical situations to ensure maximum customer satisfaction. Maximum customer satisfaction is their goal, and the BT customer service department will go to any lengths to make sure to leave you satisfied.

BT also offer a range of broadband packages for customers, both new and existing. You can find which broadband is in your area by visiting the BT website and searching your address. In doing this, you will be able to see which broadband is just right for you. You can also compare broadbands and their speed on the BT website.

When you purchase a broadband package from BT, you will receive opt-ins for a number of services such as the BT cloud. This is a service that backs up your data and stores it online in order to protect your devices from losing memory. You can also choose to buy online BT security, for when you’re searching the web. For more information on services from BT, call a member of staff on the BT Head Office Contact Number above.

BT Complaints – 0843 557 3743

If you want to complain to BT, you’ll find it doesn’t get much easier than calling that line up there. A direct line to Complaints Town, that phone number will lift you out of your humdrum, workaday life and put you eye-to-eye, figuratively speaking, with the complaints staff at BT. From there, you can unload without hassle. Tell them what’s wrong, how you think it could be fixed, and what you expect them to do about it. Tell them what will happen if they don’t (you’ll leave – don’t make threats other than that one unless you want to end up in court) and let them know why you are dissatisfied in the first place. It couldn’t be simpler – so long as you hold the phone against your face, all you need to do is keep talking and your complaint will be made! You may need to make some additional submissions, usually of data so you can be easily and readily contacted for compensation, or to testify on the nature of your complaint and the problems that led you here. Don’t worry though – this is usually just a formality! Usually.

Alternatively, if you would like a job with BT, you can see current opportunities and jobs related to you on the BT careers website. The company also offer graduate jobs and apprenticeships for school leavers and mechanics. BT have a great belief in those who put effort into their work, and this can be seen in everyone who has a position with BT. If you have applied for a job with the company, and have yet to hear anything back, you can contact a member of staff on the number above. They will aim to find the status of your application for you.

BT Accounts Management – 0843 557 4962

When you register with BT, you’ll have created an account, which is, for all intents and purposes, your identity with BT. Once that is done, all your conversation with the company, your correspondence and your actual customership will be through the prism of that account, so managing it properly is very important. You may need to change the name of the account holder, the account privileges, the connectivity, upgrade or downgrade your account, change your address or any number of other things – and you can do that quickly and easily with the BT accounts management helpline.

BT Helpline – 0843 557 3380

The BT Helpline exists for the same reason all the other helplines exist – to help you, the customer, to have a better experience with BT. This can take many forms, including general troubleshooting, help, advice and comfort. The primary purpose of the BT helpline, however, is to act as a pressure-release valve, a sort of sluiceway, as it were, for the other, more specialist contact lines. The BT complaints line is just for complaints, the BT head office contact number is just for specialist complaints which target the head office interior staff, and the accounts management line is simply for managing accounts. So what do you if you need to contact the BT head office, but you don’t have the sort of specialist issue that could be readily resolved by one of these dedicated lines?

You don’t want to clog the lines with dead weight – they can only handle so much at a time, and to put yourself on there too would cause enormous hassle and backup – like a pile up on a motorway, but with less devastation and carnage and more mild frustration and hold music. In that case you should find a line which allows generalist troubleshooting, one specifically built to deal with nonspecific trouble – one that specialises in being general and nonspecific. Sounds familiar, doesn’t it? That’s because I’m talking about the BT HELPLINE, available at the number listed above after the header “BT Helpline.”

Troubleshooting? Technical help? Hardware assistance? Accounts trouble? All this and more is available from the BT Helpline.

BT Programming – 0844 826 0468

If you need to contact BT concerning their programming, you can do so by clicking on the link above or calling the number seen there – it’s the blue one sitting on the end of this paragraph’s title. You’ll recognise it when you see it, it goes like “0843 557 3743“. This number will put you in touch with the BT programming department, who decide what BT shows on its channels and what is doesn’t show. If you have seen something on BT that you feel is obscene, inappropriate, subversive, hateful or uncomfortably thought-provoking, you can complain by phoning the number shown. Similarly, if you want to commend BT for their bravery or incisive commentary in showing a certain controversial thing, you can do that on the programming channel too – just call them up! Support in a controversy means a lot too, and it’s important to give it where you feel it is due. I try to live by that.

More about BT

BT has founded nearly 50 years ago and offers a range of services, from phone contracts to broadband services. There most popular service at the moment is BT infinity. BT Infinity is a type of broadband network provided by the BT Group. It uses fibre optic cables in the place of copper wiring in order to provide a much faster and powerful connection to the internet. You can get BT infinity wherever you live in the UK. To do this, head on over the BT website, or phone a member of staff at BT on the BT Head Office Contact Number above. Compared to their normal broadband service, Infinity claims to be 100x faster and can provide more service to the region. For more information on this product from BT, call a member of staff on the number above. BT also offer a range of other broadband packages for customers, both new and existing. You can find which broadband is in your area by visiting the BT website and searching your address. In doing this, you will be able to see which broadband is just right for you. You can also compare broadbands and their speed on the BT website.