British Red Cross Head Office Contact Number - 0843 208 1742

British Red Cross

0843 816 6864

Calling 0843 816 6864 will put you through to the British Red Cross Head Office team. If you would like to contact a specific department, see the table below.

British Red Cross Contact Numbers

Department Contact Number Opening Hours
Head Office 0843 816 6864 Monday- Friday, 9am-6pm
Customer Services 0843 816 6865 Monday- Friday, 9am-6pm
British Red Cross Charity Commission 0843 816 6867 Monday- Friday, 9am-6pm
HR 0843 816 6871 Monday- Friday, 9am-6pm
Marketing 0843 208 1742  Monday- Friday, 9am-6pm
Donations Helpline 0843 816 6872  Monday- Friday, 9am-6pm

Head Office

The British Red Cross has its headquarters in its traditional home of Liverpool, in the Northwest of England. It is based on Tower St, close to the centre of Liverpool, and also within striking distance of its iconic docks. From In order to contact the head office department for the British Red Cross, dial 0843 816 6864. If you know the extension of the person you need to call, you can enter this after pressing 1. If you do not know the extension, or would simply like to speak to a general member of staff, hold the line.

Customer Services

The work of the British Red Cross is in helping people through crisis, no matter who they are, where they are, or what the crisis is. It is a humanitarian charity and the UK arm of the global Red Cross and Red Crescent Movement. This movement is a voluntary one, a network which responds as quickly as possible to disasters such as conflict, natural disasters such as earthquakes and tsunamis, and individual, personal emergencies like abandonment and poverty. To contact the customer services, dial 0843 816 6865 and you will be connected as soon as possible. This is an automated line, but once you listen to the message, your call will be connected.

British Red Cross Charity Commission

The Mission Statement of the British Red Cross is to “mobilise the power of humanity” to create a real change in the world and allow vulnerable individuals and communities to adequately prepare for, withstand and heal after a crisis, whether that crisis be man-made, a natural disaster such as a wildfire or tsunami, or a personal, individual crisis like crushing poverty or illness. All of this is summed up in their tagline “refusing to ignore people in crisis”. For more information on the work done by the British Red Cross, dial 0843 816 6867 and someone will be able to help you further. This is a direct line, which means you will be connected to a member of the team as soon as possible.


If you work for the British Red Cross, and would like to be connected directly with a member of the team, dial  0843 816 6871 and someone will answer your call. When calling this number, you may need to provide your employee number and proof of your identity.


The Marketing department is responsible for the advertising of the British Heart Foundation. To contact the Marketing Department directly, call 0843 208 1742 and speak with a member of the team. This should be used if you work the Red Cross already.

Donations Helpline

If you would like to make a donation over the phone to the British Red Cross, call 0843 816 6872 and you will be connected to a member of the donations team. This line is automated, however you will be transferred once a member of staff becomes available. When using this line, you may need to provide details of your bank.