British Heart Foundation

0844 248 2043

To contact the Head Office for the British Heart Foundation, call them directly on 0844 248 2043. For the different departments situated at the British Heart Foundation, see the table below.

British Heart Foundation Contact Numbers

Department Contact Number Opening Hours
Head Office 0844 248 2043 Monday- Friday, 9am-6pm
Customer Services 0844 248 2044 Monday- Friday, 9am-6pm
British Heart Foundation Careers Sector 0844 248 2045 Monday- Friday, 9am-6pm
British Heart Foundation Advice Helpline 0844 248 2046 Monday- Friday, 9am-6pm
HR 0843 208 1748  Monday- Friday, 9am-6pm
Complaints Number 0844 248 2047  Monday- Friday, 9am-6pm

Head Office

The Head Office of The British Heart Foundation is based in London, and the popular departments, along with their telephone numbers, can be found at the table at the top of this page. If you would like to be connected to the Head Office for The British Heart Foundation, you can be by dialling 0844 248 2043 and pressing 2.

Customer Services

The general customer services for The British Heart Foundation can be found by calling 0844 248 2044. This line is automated, and you will be able to choose the department you wish to speak with. Pressing 1 will connect you to someone from the Customer Service Team. Pressing 2 will enable you to speak with someone from the Head Office team directly. Number 2 should only be used if you work with a branch of the BHF, or if you are already a volunteer. If you would like to become a volunteer, we suggest dialling number 1.

If you are a school and would like to know about fundraising opportunities, dial number 3. If you would like to know about general fundraising, how to fundraise and how to set up an account with the team, dial 4. If you would like to make a donation to the cause, dial number 5 and you will be connected directly.

At any one time, the charity aim not to have people on hold for longer than 30 minutes.


British Heart Foundation Careers Sector

If you want to work for the British Heart Foundation, there are plenty of opportunities whether it be in the head office, as a medical professional or in one of the shops. Jobs in shops include store managers and assistant store managers as well as customer service assistants. You could also work in an office in a range of roles such as Legal Counsel, Events Administrator, Retail Auditor, Project Manager and Lead Operational Planner. To request information about a job you have seen on the BHF website, dial 0844 248 2045 and you will be connected directly to the British Heart Foundation Careers Sector.

British Heart Foundation Advice Helpline

The British Heart Foundation has lots of advice for people wishing to eat healthier whilst looking after their heart.  There is plenty of information on the British Heart Foundation website regarding dietary advice, as well as recipes and inspiration for mealtimes. For assistance, dial 0844 248 2046 and someone from the team will be able to help you further. This number is automated. However, when a member of the team is available to speak with you, you will be connected.


If you are a member of staff with BHF, you can call the HR team using the department number: 0843 208 1748. This number should be used if you already work with the charity.

Complaints Number

If you have a general complaint to make about a member of staff, or about the services given to you by BHF staff, dial 0844 248 2047 and someone will be able to help you further. This line is direct and will take you through to someone who can assist you further.