British Gas operates throughout the UK and has its headquarters in Wiltshire. British Gas is a subsidiary of Centrica and can be contacted via 0843 557 3384.
British Gas Contact Numbers
|Department||Contact Number||Opening Hours|
|Head Office||0843 557 3384||Monday-Friday: 8am-5pm|
|Complaints||0843 557 5016||Monday-Friday: 8am-5pm|
|Boiler & Meter Reading Services||0843 557 3537||Monday-Friday: 8am-5pm|
|Payroll||0843 658 0878||Monday-Friday: 8am-5pm|
|Emergency Contact Number for British Gas||0844 826 8083||Monday-Friday: 8am-5pm|
|Customer Services||0843 557 3384||Monday-Friday: 8am-5pm|
The Head Office for British Gas is based in Wiltshire, and the team can be contacted by calling 0843 557 3384. If you know the department you wish to speak to, consult the table above. If you would like to make a complaint, you will need to call the dedicated line, information on which can be found below. If you are unsure of who you need to speak to, the head office team will be able to help you further.
If you need to make a complaint, you can do so by calling 0843 557 5016. You can make a complaint about your gas supply, about the way you have been treated by staff, or to even report a scam. If you work for British Gas, you can call the Payroll and HR team on the number indicated in the table at the top of this page.
Boiler & Meter Reading Services
To inquire about a boiler, or to book a reading from British Gas, call the Boiler & Meter Reading Services team on 0843 557 3537. If you have an emergency, call the emergency contact number for British Gas on the number indicated on the table above. If you are unsure what constitutes an emergency, see the information on the department outlined in the text below.
If you work for British Gas and need to be put in contact with a member of Payroll, call the Payroll team on 0843 658 0878. When calling this number, you may need to prove your identity.
Emergency Contact Number for British Gas
If you can smell gas, suspect a leak, or you believe you are in danger, call the emergency contact number for British Gas on 0844 826 8083. Someone will be able to advise on what you should do, and send someone out to your location as soon as possible. There may be a charge for this service, which is why you should inquire about this when calling the line.
For general help, information, or guidance on your gas supply, call the British Gas team on 0843 557 3384. This will put you through to a member of the customer services team, who will either be able to redirect your call or help you with your query.