Bristol Water

0843 208 2427

Formed in 1846, Bristol Water provides drinking water for the people of Britain. You can contact the head office team for Bristol Water on 0843 208 2427.

Bristol Water Contact Numbers

Department Contact Number Opening Hours
Head Office 0843 208 2427 Monday-Friday: 8am-5pm
Customer Services 0843 816 6809 Monday-Friday: 8am-5pm
Complaints 0843 816 6811 Monday-Friday: 8am-5pm
Account Services 0843 816 6812 Monday-Friday: 8am-5pm
Emergency Contact Number for Bristol Water 0844 453 0211 Monday-Friday: 8am-5pm
HR 0843 816 6813 Monday-Friday: 8am-5pm

Head Office

You can call the head office team for Bristol Water on 0843 208 2427. This line is automated, however, you will be able to speak to a member of the team as soon as they are available. If you know the department you wish to speak with, call any of the numbers in the table situated at the top of this page.

Customer Services

For information or general help, call the Bristol Water Customer Services team on 0843 816 6809, who will help you further.  To make a complaint, call the complaints line below and someone will be able to help you.

Complaints

To complain about water quality, about a member of staff, or about anything else, call the complaints line on 0843 816 6811. If your water supply isn’t constant, or you would like to complain about the quality of your water, this is the number to call. If you believe your water supply has stopped, or that there is a problem, we suggest calling the emergency contact number for Bristol Water, which can be found in the table above.

Account Services

If you have an account with Bristol Water, you can pay your bills online whenever you want. You can pay through PayPal, direct debit or credit card. If you are having trouble with making a payment, or you would simply like to discuss an issue you are having with logging into your account, call the Account Services team on  0843 816 6812.

You can also use this number if you would like to speak with a member of the team about opening a business account with the Bristol Water company.

Emergency Contact Number for Bristol Water

If you are experiencing issues with your water supply, you need to call the Emergency Contact Number for Bristol Water on 0844 453 0211. Someone will be sent to your location as soon as they are able to. If your query isn’t urgent, someone may be able to assist you over the phone.

HR

If you work for Bristol Water and would like to discuss an issue you are having with payment, you can call the HR department on 0843 816 6813. If you are looking to make a complaint, we suggest you call the dedicated complaints line on the number found in the table at the top of this page.