0843 596 1415

Brighthouse is a retailer which offers products on a rent to own basis.This means that you can buy a product without needing to pay the full amount upfront. If you wish to contact the Brighthouse head office, you can do so by calling 0843 596 1415.

Brighthouse Contact Numbers

Department Contact Number Opening Hours
Brighthouse Head Office 0843 596 1415 Monday-Friday: 8am-5pm
Complaints 0843 596 1516 Monday-Friday: 8am-5pm
Buying 0843 596 1566 Monday-Friday: 8am-5pm
Payment Team 0844 556 4732 Monday-Friday: 8am-5pm
Marketing 0843 596 1567 Monday-Friday: 8am-5pm
Recruitment 0843 596 1577 Monday-Friday: 8am-5pm

Head Office

The Brighthouse head office is based in Watford, UK. The head office houses several departments of the company including customer service, buying, payment management, marketing and HR. You can reach the various Brighthouse head office departments by calling 0843 596 1415. When you call this number, you will hear a range of menu options. You can press 1 for general enquiries, 2 to make a complaint or 3 to speak to someone about an existing complaint.


You may wish to make a complaint about Brighthouse – relating to the products, the services or an employee. If you need to make a complaint, call the Brighthouse head office on 0843 596 1516. The team will make a note of your complaint and attempt to resolve it whilst you are on the phone. If they need to get further evidence, they may ask you for your contact number so that they can call you back. When you call, please press 2 to speak to the complaints department.


Brighthouse buys a range of products from popular brands to sell in stores. This includes electrical appliances, home entertainment products and furniture. If you have a question about Brighthouse’s product range or you are not happy with a product that you have purchased, you can call the buying department on 0843 596 1566. When you call, press 1 to be put through to the buying department.

Payment Team

The payment department of Brighthouse focuses on sorting out the buy now, pay later aspect of shopping at Brighthouse. They will also handle credit checks. Payments towards items can be made via Direct Debit on a monthly basis. If you are struggling to make a payment or you have a question about the payment terms, call 0844 556 4732. When you call, please press 1 to get through to the payment team.


Brighthouse’s marketing team creates marketing campaigns for the print and broadcast media. If you’re a journalist and you’d like to speak to the Brighthouse marketing department, you can do so by calling 0843 596 1567. When you call the number, you can press 1 to be put through to the switchboard and they will be able to transfer you to the marketing department. You can use this number to check information before you publish a story.


If you’re interested in working for a Brighthouse store or in the head office, you can contact the Brighthouse recruitment team on 0843 596 1577. You can use this contact number to find out about current vacancies or to get an update on an application that you have already put forward to Brighthouse. To find out about recruitment, press 1 when you call.

Other Ways to Contact Brighthouse

You can follow Brighthouse on Twitter here.