Bourne Leisure

0843 208 2401

If you need to contact the Bourne Leisure Head Office, dial 0843 208 2401 and a member of the team will be able to talk with you about your query.

Bourne Leisure Contact Numbers

Department Contact Number Opening Hours
Bourne Leisure Head Office Contact Number 0843 208 2401 Monday- Friday, 9am-6pm
Customer Services 0843 208 2402 Monday- Friday, 9am-6pm
Complaints 0844 248 2216 Monday- Friday, 9am-6pm
Bourne Leisure Haven Helpline 0844 248 2217 Monday- Friday, 9am-6pm
Bourne Leisure Butlins Department 0844 248 2219  Monday- Friday, 9am-6pm
Marketing 0844 248 2231  Monday- Friday, 9am-6pm

Bourne Leisure Head Office Contact Number

Calling 0843 208 2401 will put you in contact with a member of the Head Office team at Bourne Leisure. This number will take you directly to a head office line, which means you won’t have to wait in online queues or be placed on hold. For other services with Bourne Leisure, consult the table above, where you may find a more suited number to your enquiry.

Customer Services

In order to speak to a member of the customer service team, you can call 0843 208 2402. This number is ideal for finding out about services available at any of the subsidiaries of Bourne Leisure. You can also use this number in order to find out where any disabled access areas are in your complex. For other services, or for a specific helpline, see the table at the top of this page.


0844 248 2216 can be used if you are wanting to make a formal complaint about any of the following:

  • A member of staff
  • The level of service you have received at a subsidiary of Bourne Leisure
  • About the price of your accommodation
  • About a bill you have received from Bourne Leisure

The Complaints Department for Bourne Leisure is based in the Head Office.

Bourne Leisure Haven Helpline

Haven, which is itself a company running the world-famous Centre Parcs attractions, is a subsidiary of Bourne Leisure Holdings Ltd. That means that all Centre Parcs attractions, including their subsidiaries, are ultimately controlled by Bourne Leisure Holdings Ltd. If you would like to contact a member of the Haven team or speak to a member of the Bourne Leisure team who can assist you with an enquiry relating to Haven, you can call 0844 248 2217 and a member of the team will be able to speak with you further.

Bourne Leisure Butlins Department

Butlins was founded by Billy Butlin in order to make fantastic holidays available to people in the UK. Between 1936 and 1966, ten-holiday resorts were built by Butlin. Two of these camps were in other countries, with one in the Bahamas and one in Ireland. Butlins has a whole range of “fun for all the family” activities, most of which come as part of the price package. Their friendly hosts entertain, act as event organisers, and keep people smiling. For assistance with your Butlins holiday or booking, call  0844 248 2219. This line is direct and means someone will be able to assist you as soon as an agent becomes available.


If you need to contact the marketing department for Bourne Leisure, you can do so by calling 0844 248 2231 and asking to be referred to a member of the marketing team. This number should be used if you already work with the Bourne Leisure.