0844 826 8050

Call the Boots Customer Service Team on 0844 826 8050 for information on products, stock and more. Find more Boots Contact Numbers below:

Boots Contact Numbers

Department Contact Number Opening Hours
Customer Services 0844 249 1708 Monday- Friday, 9am-6pm
Head Office 0844 826 8050 Monday- Friday, 9am-6pm
Boots Advantage Card Department 0844 249 1995 Monday- Friday, 9am-6pm
HR 0844 249 2294 Monday- Friday, 9am-6pm
Boots Complaints 0844 826 8050  Monday- Friday, 9am-6pm
Boots Pharmacy Head Office Helpline 0843 208 5562  Monday- Friday, 9am-6pm

Customer Services

For general enquiries about stock, for more information on a certain product, or for information regarding accessibility. Call the Boots general helpline on 0844 249 1708 and someone will be able to help you. You can also use this number to inquire about general services in your local store. This line is automated, which means that you can choose the department you wish to speak with from a list. If you do not hear the department you wish to speak with, wait on the line until a member of the customer service team can get through to you.

Head Office

If you require corporate information, would like to follow up a complaint you have made in the past, or you would simply like to ask a question, call the Boots head office on 0844 826 8050 and someone from Boots can assist you. You can also write a letter to Boots Head Office, the address for which can be found at the bottom of the page.

Boots Advantage Card Helpline

The Boots Advantage Card is a popular loyalty scheme which rewards you for shopping. You can get 4 points for every £1 that you spend and redeem the points against purchases. There is also a range of other benefits such as personalised offers via the Boots app, access to the Boots Parenting Club, free health and beauty magazines and invites to exclusive events. If you are over the age of 60, you’ll get 10 points per £1 that you spend on certain products, such as No7 makeup. You can sign up for an advantage card online or in-store and start collecting points immediately. For help finding out how many points you have, call the Advantage team on 0844 249 1995. This can also be used if you wish to sign up for an Advantage Card with Boots. If you would like to make a complaint about the Advantage system, we suggest calling the complaints line found on this page.


If you’re a Boots employee, you can contact HR at the Boots Head Office by calling 0844 249 2294. This number is to be used if you have an issue with your recent pay, or you would like to change your bank account to which you receive your pay into.

Boots Complaints

In order to make a complaint about the service you have received, about a product or about an issue you are having with your Advantage Card, call the Boots Complaints Helpline on 0844 826 8050 and someone will be able to assist you over the phone.

Boots Pharmacy Head Office Helpline

Boots Pharmacy is one of the main ways in which Boots makes its money. Selling health services and prescriptions, you can find whatever you need in the Boots pharmacy both online and in store. If you need to place a prescription, you can do so over the counter. Other services provided at many Boots stores include the morning after pill, diabetes tests and blood tests. To check if your local Boots have these services in store, call 0843 208 5562 and someone from the Pharmacy team will assist you further.

Other ways to Contact Boots

If you would like to write a letter to the Boots Head Office Address, you can do so via the following address:

Boots Head Office
1 Thane Road West

You can also contact Boots over on their Twitter Account.