0843 557 4870 is now the world leader when it comes to booking accommodation online. It is based in Amsterdam in the Netherlands and started out as a small start-up but since 2005 has been owned by Priceline. You can contact the Head Office here in the UK by calling 0843 557 4870. For other departments, consult the table, which can be found below. Contact Numbers

Department Contact Number Opening Hours Head Office Contact Number 0843 557 4870 Monday- Friday, 9am-6pm Customer Services 0843 208 4456 Monday- Friday, 9am-6pm
Account Access Services 0843 208 4459 Monday- Friday, 9am-6pm
Holiday Rentals Department 0843 208 4461 Monday- Friday, 9am-6pm
Complaints 0844 248 3389  Monday- Friday, 9am-6pm
HR 0844 248 3391  Monday- Friday, 9am-6pm Head Office Contact Number

The Head Office number for will transfer you through to a member of the head office team. Here you can make a complaint or ask questions about a certain service. To call the Head Office, dial 0843 557 4870 and stay on the line to speak to an operator. Customer Services

Calling 0843 208 4456 will connect you to a member of the customer service team with If you have your confirmation number with you, enter this once the automated message has played, and you will be taken to the customer services department.

Account Access Services

Becoming a member of means you will be able to take advantage of discounts on some of the best accommodation in some of the most sought-after places. It also means that you can easily and quickly book accommodation as the account will save your payment details so in just a few clicks you could have secured your holiday. To be put in contact with a member of the Account Access Services, you will need to call 0843 208 4459 and wait until after the automated message plays. You will then be automatically connected to a member of the team.

Holiday Rentals Department

If you want to holiday in style, why not check out’s holiday rentals. Whether it be a relaxing beach holiday or a trip sightseeing and exploring, there is plenty of choice on the website and some great value accommodation. Booking is immediate so there is no waiting around for confirmation and you also have the opportunity to connect with your host for any requests you may have related to your booking. For more information about a certain Holiday Rental, or you would like to list a Holiday Rental on the website, you will need to call 0843 208 4461 and wait until after the automated message has played. You will then be put through to a member of the team who can help you.


If you would like to make a complaint about the level of service you have been given by the team, contact the complaints line by calling 0844 248 3389. Once you have done this, you will need to enter your confirmation number or booking number. These can be found in the confirmation email you were sent when you made your booking.


If you work for, and need to contact HR (either to inquire about pay or something else) call 0844 248 3391 and you will be connected directly to someone who can help you. When calling this number, you may need to give proof of identity, such as your date of birth, or your employee number.