0843 208 2364

BHS is a clothing and homeware retailer. It was a chain of shops until it went into administration in 2016. It is now a website. If you wish to contact the BHS head office, you can do so by calling 0843 208 2364.

BHS Contact Numbers

Department Contact Number Opening Hours
Head Office 0843 208 2364 Monday-Friday: 10am-6.30pm
Product Development 0844 249 0807 Monday-Friday: 10am-6.30pm
Complaints 0844 249 0901 Monday-Friday: 10am-6.30pm
Recruitment 0843 208 5510 Monday-Friday: 10am-6.30pm
Press 0843 208 5511 Monday-Friday: 10am-6.30pm
HR 0843 208 5512 Monday-Friday: 10am-6.30pm

Head Office

The headquarters for the new online-only BHS can be found in central London. The office houses several of the company’s most important departments including customer support, product development, press, HR and recruitment. If you need to contact the BHS head office, you can do so by calling 0843 208 2364. When calling, you’ll hear a message which will thank you for calling BHS. You will then hear some hold music before being connected to the next available operator.

Product Development

BHS designs all of its products in-house and does not sell products from other brands. If you’d like to find out more about the product design process, go on work experience or work in the product design department, you can call the product development team on 0844 249 0807. You can call this number between 10am-6.30pm through the week, and a switchboard operator will be able to connect you with the product development department.


If you have ordered from BHS and you are not happy, you can make a complaint by calling 0844 249 0901. You may need to make a complaint about a faulty product, or about a missing delivery. When you call the above number, you will hear some hold music before being put through to the next available operator. They will do their best to resolve the complaint on the phone, but they may have to call you back if they need to speak to an employee or find order receipts.


If you’re interested in working for BHS in any of the head office departments, you can call the recruitment department on 0843 208 5510. When you call, the team will be able to advise you of any current vacancies at BHS, and give you advice on how to apply for the role. You can also call this number if you are wondering whether you have been successful in interviewing for BHS. To reach the recruitment team, call the number above and hold to speak to an operator.


If you are a member of the press or a blogger and you wish to contact BHS, you can call them on 0843 208 5511. When you call this number, you will be asked to hold until an operator is available to speak to you. You can use this number to get a quote from a BHS employee for an article or to ask about image rights.


If you already work in the BHS head office in London and you need to speak to the HR department, you can do so by calling 0843 208 5512. You can use this number if you need to ask about your wages, or if you need to make a complaint about a colleague. When you call, hold to speak to an operator who will be able to transfer you to the HR department.

Other Ways to Contact BHS

You can ask BHS a quick question by tweeting @BHSCustomerCare.

You can also email BHS customer care –