Betfred

0843 596 3097

Betfred is a bookmaker in the UK. It began in 1967 as a single shop in Salford under the founders Peter and Fred Done. Until 2004, the chain’s name was Done Bookmakers. The same year saw the launch of their online platform Betfred.com. Today, the chain has over 1600 shops across the UK, including 51 on race courses. Betfred has now been in business for 50 years and has an annual turnover of more than £10 billion. It offers sports betting, including horse racing, and virtual online gambling games.

Betfred Contact Numbers

Contact Betfred to request information and support any time that you need it by calling the following helpline phone numbers.

Department
Phone Number
Opening Times
Betfred Head Office
0843 596 3097
(Mon – Fri) 24/7
(Sat – Sun) 24/7
Betfred VIP
0843 596 3097
(Mon – Fri) 24/7
(Sat – Sun) 24/7
Betfred Complaints
0843 596 3097
(Mon – Fri) 24/7
(Sat – Sun) 24/7
Betfred Press Office
0843 596 3097
(Mon – Fri) 24/7
(Sat – Sun) 24/7
Betfred Careers
0843 596 3097
(Mon – Fri) 24/7
(Sat – Sun) 24/7
Betfred Affiliates
0843 596 3097
(Mon – Fri) 24/7
(Sat – Sun) 24/7

Betfred Head Office

Contact Betfred by calling 0843 596 3097 to connect to the Betfred head office. You can enquire about corporate responsibility and practices, or their operations online, in stores, or on mobile. If you are new to Betfred, call with general enquiries about how to place bets with them. Learn about their Sportsbook and all the virtual games available. Get some help with understanding the jargon before you start playing. You can also check wagering requirements and the terms and conditions for promotions for new or existing players. If you want to play for fun and not money, check which games have a Fun Mode. Or call to get account help.

Betfred VIP

Betfred offers VIP services where you can tailor the exclusive benefits to suit you. VIP E-gaming includes faster withdrawals, table limit increases, race day passes, and hospitality and event invites. You can get all of this with VIP Sports as well, plus enhanced sports offers and inplay offers. Both also offer access to exclusive competitions. VIP memberships are for frequent players, and to join you must spend £125 in 1 week on any Betfred games. Call 0843 596 3097 to discuss applying for VIP status or increasing your membership level. VIP members can call to enquire about bonuses. They can also e-mail VIP@betfred.com or VIP@petfre.gi.

Betfred Complaints

You can make a complaint about any aspect of Betfred’s conduct by calling 0843 596 3097. An advisor will attempt to resolve the complaint at the first point of contact, while you are on the phone. They will log the issue on their Complaint/Dispute Portal with a record of any resolution. If it requires a Duty Manager to look into it, you will have to wait 24 hours for this review. Complaints escalate into disputes when it involves the Duty Manager. If you are still unhappy with their handling of the issue, escalate again to the Head of Customer Service. A further review takes another 72 hours. After this, they will refer you to another department.

Betfred Press Office

To get in touch with the Betfred press office, call 0843 596 3097. For corporate enquiries, ask to speak with the Head of Media, Mark Pearson. You can ask to talk to the Head of Sponsorship, Mark Jones, about sponsorship enquiries. Or ask for the Head of Development, Stuart Divitt, to discuss property enquiries. They do not handle customer services or HR enquiries. You can e-mail jobs@betfred.com or call the recruitment number below to discuss careers. Contact the press office if you are reporting on the brand, their charity work, or information in their press releases. You can also enquire about property acquisitions or disposals.

Betfred Careers

Do you want to work for Betfred? If you love sports and gaming there could be a job for you in Birchwood or Gibraltar. Betfred roles offer an immediate start, full training, career progression and a competitive salary. Call 0843 596 3097 to discuss current vacancies and how to apply for them. You could work in IT or as a product executive overseas in Gibraltar. Or stay in the UK and work in HR and admin or customer service in Warrington. You can enquire about retail opportunities if you would rather work in a Betfred shop. Learn what Betfred is looking for in their employees, what a role entails, and how the recruitment process works.

Betfred Affiliates

If you would like to join the Betfred affiliate programme, call 0843 596 3097 to discuss the opportunity. Independent websites can partner with Betfred to promote them on their platform. Every time you refer a player who generates revenue for Betfred, you earn a commission. Get help to register through ActiveWins, implement your tracking code, and check your statistics. You can track your earnings and referrals in advance of your monthly payment. Generate unique tracking IDs for as many websites as you want to advertise on. Call if the click-throughs aren’t working or e-mail hi@activewins.com to close your affiliate account.

Other Ways to Contact Betfred

You can easily contact Betfred through their customer services team. Message them on Facebook or Twitter if you use social media, or use their online live chat. Use the shop locator to find your nearest Betfred retail store. If you have general queries about Betfred, e-mail customer.service@betfred.com. Customers can e-mail accounts@betfred.com for help with their accounts or bets@betfred.com for enquiries about bets as well. Or e-mail technical@betfred.com for support with their website or mobile app. You could also write a letter to the Betfred head office. Please note the retail head office will require international postage.

Department
Address
Online Head Office
Betfred Online
c/o The Spectrum
56-58 Benson Road
Birchwood
WA3 7PQ
United Kingdom
Retail Head Office
Petfre Limited (Gibraltar)
Unit 5.2
Waterport Place
2 Europort Avenue
Gibraltar