BBC Head Office

0843 208 2267

Contact the BBC by calling 0843 208 2267 to connect with the BBC Head Office. Call to make enquiries or provide feedback about any of the BBC’s content. The British Broadcasting Corporation is the oldest and largest national broadcasting organization in the world. The BBC funds its work primarily by charging an annual TV licence fee to everyone who watches and records live TV. Since 2017, anyone who watches BBC content on catch-up using iPlayer must also pay the licence fee.

BBC Contact Numbers

As a member of the BBC’s audience, you can reach them by calling these phone numbers anytime. The BBC customer helplines are normally open 24/7. However, if you are calling to contact a specific BBC programme, they may not be available at that time.

Department
Phone Number
Opening Times
Enquiries
0843 208 2267
(Mon-Fri) 24/7
(Sat-Sun) 24/7
Complaints
0844 248 1587
(Mon-Fri) 24/7
(Sat-Sun) 24/7
BBC iPlayer
0844 248 1591
(Mon-Fri) 24/7
(Sat-Sun) 24/7
BBC Radio
0844 248 1592
(Mon-Fri) 24/7
(Sat-Sun) 24/7
BBC News
0844 453 0231
(Mon-Fri) 24/7
(Sat-Sun) 24/7
BBC Sport
0844 248 1604
(Mon-Fri) 24/7
(Sat-Sun) 24/7
CBBC
0844 248 1605
(Mon-Fri) 24/7
(Sat-Sun) 24/7

Enquiries

For general enquiries regarding the BBC and its many services, call 0843 208 2267. This is your first point of contact for all things BBC. The team will answer your questions, log any feedback, and transfer you to specialist departments if necessary. You can call for help with your BBC account, or find out how to pay the TV licence fee. You might be looking for permission to re-use BBC content for your own platforms. Call this number for information on BBC tours, or getting tickets to attend a BBC programme.

Complaints

No matter the show, no matter where you saw or heard it, call 0844 248 1587 to make a complaint. Constructive criticism is always welcome, but sometimes you might need to just let your negative feelings out. If the BBC broadcasts something inappropriate or discriminatory, make your voice heard. The standards of journalism are often directed by the public. Call the BBC Complaints number to pass on your opinions about their approach to stories, or the content of the stories themselves.

BBC iPlayer

To use BBC iPlayer, you must be a TV license payer and log in to a BBC account. Call 0844 248 1591 for assistance with anything to do with BBC iPlayer. You might have issues with setting up, playing videos, or accessibility. The BBC team can help point you to service guides and provide relevant information. You can call to check if there are any widespread service faults. Most BBC TV and radio programmes will arrive on iPlayer, but you can always make a request if you can’t find something on catch-up.

BBC Radio

The BBC operates several radio channels with different programmes, most popularly Radio 1. For help connecting with a radio station, call 0844 248 1592. You can ask about radio frequencies if you listen using an analogue radio. The radio programmes feature not just music, but drama, comedy, and news as well. To that end, if you have feedback about a show or a request for particular content, call to let the BBC know. Please note, this is not the number to call to participate in radio show competitions.

BBC News

Did you spot an error in a BBC News programme or article that needs correcting? Call 0844 453 0231 to report it, or to provide further information for a news story. The BBC aims to provide all the accurate facts available in each case. You can request further coverage of a topic if you think it needs following up. If you have a firsthand account of a newsworthy event, or a suggestion for a news story, call this number. Or tweet to @BBC_HaveYourSay and the BBC might feature it.

BBC Sport

The BBC provides its own coverage of sports through BBC Sport. If you need to report a fault with BBC Sport, call 0844 248 1604. You can also call this number to make suggestions for BBC Sport content and operations. You might have a question or criticism about BBC Sport’s coverage. As well, you can ask for further information about My Sport and how to use it. My Sport allows you to add your favourite BBC Sport topics and rank them to see the latest news.

CBBC

If you are a parent, your child probably watches CBBC. Your child may want to submit a letter or artwork to appear on the CBBC channel or website. Call 0844 248 1605 to find out how to send these, or even how to appear in person on a CBBC show.  You can call to report an issue with the CBBC website or to pass on ideas. Your child might have an idea for a new and different CBBC show to share with them. You can allow your child to call themselves, or call on their behalf.

Media Centre

Any journalists with press queries can submit them by online e-mail form at the BBC Media Centre. The Press Office team will respond to your e-mail as quickly as possible. This is the only method to directly reach the BBC Press Office. Members of the general public should not try to use this contact form, as it is for the media only. Staff members at press outlets can apply for access to BBC Pictures, for editorial images which are free to use in print and digital press.

Careers

Create an account on the BBC’s careers website to get started. Across television, radio, and online networks, there is a range of careers available with the BBC. From creative to corporate, you might find the perfect job for you. Even if you’re only just stepping onto the ladder, check out opportunities for trainees and apprentices. The BBC is the best place to begin a career in media. There are BBC offices across the country, but some vacancies may require relocation.

Other Ways to Contact the BBC

The BBC has a social media presence on Twitter and Facebook. If you want a response, then you should locate any social media pages for the programme that interests you. You can find these by searching the BBC’s list of Twitter accounts for their channels and programmes. The BBC offers a webform which you can work your way through to find a solution to your issue.

If you can’t get through by phone and have no luck online, then try sending a letter. Address complaints about any BBC programme to the dedicated PO Box. You could send mail to the BBC head office, but it’s likely you won’t receive a response, unless the letter is significant. If you want to contact a certain show by post, search the programme directory. The website will list contact details for the show if they’re available. Otherwise, try writing to the addresses below.

Department
Address
Complaints
BBC Complaints
PO Box 1922
Darlington
DL3 0UR
BBC Head Office
BBC Broadcasting House
Portland Place
London
W1A 1AA