- 1 Other Barclays Phone Numbers
- 2 Barclays Customer Services – 0843 557 5015
- 3 Barclays Head Office Contact Number – 0843 557 4385
- 4 Personal Banking Helpline – 0843 557 4393
- 5 Barclays Telephone Banking Contact Number – 0843 557 4611
- 6 Business Banking Helpline – 0844 826 8019
- 7 Investments Helpline – 0844 453 0255
- 8 Barclays Complaints Contact Number – 0843 290 7189
Other Barclays Phone Numbers
|Department||Contact Number||Opening Hours|
|Customer Services||0843 557 5015||24/7|
|Head Office||0843 557 4385||9am-7pm|
|Personal Banking||0843 557 4393||24/7|
|Telephone Banking||0843 557 4611||24/7|
|Business Banking||0844 826 8019||24/7|
|Investments||0844 453 0255||24/7|
|Complaints||0843 290 7189||24/7|
Barclays Customer Services – 0843 557 5015
Barclays customer service department is staffed with employees who are ready to answer any questions or solve any problems that you might have. They can help with all aspects of the services that Barclays bank provides such as current accounts, credit cards, loans, investments, estates, mortgages, online banking, international banking and savings. If you have an issue relating to security, like suspected fraudulent activity on your account, or your card has been lost or stolen, you can use the Barclays customer services number to report it to staff, who will be able to investigate further. If you are having difficulty using Barclays technology, such as the mobile banking app, Pingit or online banking, the customer services team should be able to tell you if there are any known technical issues and if so, when you can expect for them to be corrected. If you are currently abroad or due to go on holiday, you can call the customer services number to inform Barclays that you will be using your bank card abroad, so that it isn’t blocked unexpectedly for a mistaken fraudulent transaction. Lastly, if you are having difficulty making a payment to either a friend, a relative or to a company, contact customer services and they will be able to correct this for you. The customer services number is available 24/7 to assist you.
Barclays Head Office Contact Number – 0843 557 4385
The Barclays head office is a large skyscraper located at 1 Churchill Place in Canary Wharf, London. The company first moved to this address in 2005 from various locations across London. The building had been purposely built for Barclays with 32 floors housing different departments. Some of the departments located at the Barclays head office include corporate banking, the press office, IT, Human Resources, marketing, and finance. If you need to contact any of these departments, you can do so by calling the number above. The Barclays head office contact number can mostly be used by employees to resolve any issues that they might have. For instance, you may need to contact Human Resources if you need a reference as you are moving on from Barclays. If you are the manager of a bank, you might need to call the IT department if you are having issues with your server. Journalists can also contact the Barclays head office if they are looking for confirmation on a story in the press. Corporate banking clients such as large companies with a turnover of over £6 million may contact the Barclays head office to speak with their dedicated account management team. Lastly, customers may wish to contact the head office to air a complaint to senior staff, which they don’t feel has been dealt with successfully at their bank.
Personal Banking Helpline – 0843 557 4393
If you are a Barclays personal banking customer, the chances are that you may need to use the helpline at one time or another. You may contact the helpline when you are opening your account, to discuss the terms and conditions or to change your PIN number. Over your time as a customer, there are plenty more times where you might need to contact the helpline. You may experience difficulty whilst trying to make a payment to a member of your family through online banking. You might wish to upgrade your account from the standard current account to a Premier account. You may wish to take out an additional service such as a credit card, a personal loan or apply for a mortgage. Another occasion where you would need to contact the personal banking helpline is if your bank card has been lost or stolen, or if you have noticed a suspicious transaction on your account. The Personal Banking team will pass the information on to the Fraud team, who will investigate further. One of the most popular reasons to call the personal banking helpline is to report an issue with your Barclaycard credit card. This can include paying your bill, querying an interest rate or reporting the card as stolen. You can also call the Barclays personal banking helpline to apply for a Barclaycard in the first instance if you have been unable to apply online or in your local branch. If you need a personal loan for a home improvement project or even a large purchase like a car or further education course, you can discuss your needs with an advisor by calling the personal banking helpline. If you have applied for a mortgage, you can use the helpline to keep track of your mortgage’s progress,
Barclays Telephone Banking Contact Number – 0843 557 4611
The Barclays telephone banking service is available 24/7. This means that whether you are a night owl or an early bird, you can call the telephone number above to manage your account. The telephone banking service is completely secure and it is an automated process. However, in the event that you do need to speak to an advisor, you can do so by pressing 0. You must register for telephone banking, and when you do you will be given a membership number and a passcode that you’ll need to use to access the service. You can use telephone banking to: hear your current bank account balance, pay a Barclaycard bill, check on your transactions, get information on your standing orders and Direct Debits, and transfer money between your Barclays accounts. If you press 0 to speak to an operator, you can pay bills, change your address, apply for a personal loan, order chequebooks, open a new account and arrange a personal overdraft. You can register for telephone banking by calling the number above, and your membership information and your passcode will be sent to you in the post within five working days. After you have received this information, you can use telephone banking at any time that suits you.
Business Banking Helpline – 0844 826 8019
You can contact the Barclays business banking helpline to get assistance with managing your business account. Barclays provides a range of services to businesses of different sizes. If you decide that you want to do your business banking with Barclays, the switchover process takes just seven days – or longer, if that suits you. You can get a debit card to manage the everyday spending of your company, borrow money to help your business along and open a savings account to help you prepare for the future. You can manage your business account just as flexibly as your personal account, by using mobile and online banking for everyday transactions and using Pingit to send payments by using just a mobile phone number. Barclays can help you to protect your business by offering business insurance in partnership with Allianz. The bank also has an online and mobile banking guarantee, which protects payments that you make through those services against fraud. You can also get free security software which protects your computer against malware and malicious programs used by fraudsters to gain access to your account – you can download this through the online banking screen. With so many different services available for your business, it is inevitable that you might need to contact the Business Banking Helpline at one time or another. It could be because you are having difficulty accepting or making payments, or because you need a loan due to an unexpected repair on your company’s premises. If your business operates internationally, you could be experiencing difficulty with a certain type of currency, or you just need to hear expert advice about trading abroad – Barclays has international managers who are there to help you every step of the way with free tools that are exclusive to the bank.
Investments Helpline – 0844 453 0255
If you have never invested your money before, starting the process can be rather confusing. Barclays can help – they recently launched a new direct investing service which aims to make the process as simple as possible. The service is managed completely online and it puts you in control of your investments so that they can be as risky or as safe as you would like. The direct investment service allows you to transfer investments to your account, and use online banking to see all of your transactions in one place. With investments, it is important to remember that the value of your investment can go both up and down, so you may get back less than what you put in. It also isn’t a short-term process, and Barclays recommends that you only invest money which you won’t need access to for at least five years. If you choose to use the direct investing service, it doesn’t offer advice, so you will need to seek this separately. If you need assistance managing your investments, you can call the Barclays investments helpline – here you will get advice about the current state of the market, and your other options if you have decided that investments aren’t for you.
Barclays Complaints Contact Number – 0843 290 7189
If you are unhappy with a service that has been provided by Barclays, you can make a complaint. When you make a complaint, you are helping the bank to improve their services in future, so no matter how minor it is, it is well worth putting your thoughts forward. Calling to discuss your complaint is one of the fastest ways to get it resolved, as the telephone lines are open 24/7. Your complaint will be investigated by the team, and if necessary they will take your number to call you back, in the event that your complaint cannot be resolved there and then. You should be prepared to give a full description of your complaint, as well as information about what you would like Barclays to do to resolve it. You’ll also need to give the team a contact phone number and the best time for them to call you with a resolution. Barclays aims to contact you within 24 hours, but this timeframe could increase during busy periods. The Barclays complaints number is available 24 hours a day, so that you can make your complaint at a time that suits you best. If you are still unhappy after your complaint has been responded to, you can take it to the Financial Ombudsman.
If you are a Barclays customer, it can be important to stay up-to-date on the bank’s activity, and the best way to do this is through social media. You can ‘like’ Barclays on Facebook, where you can also contact the team 24/7 through Facebook Messenger. Personal customers can get assistance on Twitter, @BarclaysUKHelp, whereas business account holders can find inspiration @BarclaysBizChat. You can watch the latest Barclays advertising campaigns on Youtube, and keep an eye out for job openings on LinkedIn.