Barbour

0843 557 5449

Call Barbour on 0843 557 5449 to connect to the UK head office for J. Barbour and Sons. Barbour is a luxury British lifestyle brand dating back to 1894. John Barbour in South Shields began manufacturing waxed cotton jackets and other clothing and shoes for country life. Barbour waterproof jackets have found a contemporary audience as they update the brand, even though they had to close down their knitwear factory. If you want to connect to Barbour head office, read the information on this page.

Barbour Contact Numbers

Contact Barbour head office using the information in the table below to speak to staff at Barbour during their opening hours.

Department
Phone Number
Opening Times
Barbour Head Office
0843 557 5449
(Mon – Thurs) 8am – 6pm
(Friday) 8am – 4pm
(Saturday) 9am – 1pm
(Sunday) Closed
Barbour Press Office
0843 557 5449
(Mon – Thurs) 8am – 6pm
(Friday) 8am – 4pm
(Saturday) 9am – 1pm
(Sunday) Closed
Barbour Complaints
0843 557 5449
(Mon – Thurs) 8am – 6pm
(Friday) 8am – 4pm
(Saturday) 9am – 1pm
(Sunday) Closed
Barbour Careers
0843 557 5449
(Mon – Thurs) 8am – 6pm
(Friday) 8am – 4pm
(Saturday) 9am – 1pm
(Sunday) Closed
Barbour Counterfeit
0843 557 5449
(Mon – Thurs) 8am – 6pm
(Friday) 8am – 4pm
(Saturday) 9am – 1pm
(Sunday) Closed
Barbour Charity
0843 557 5449
(Mon – Thurs) 8am – 6pm
(Friday) 8am – 4pm
(Saturday) 9am – 1pm
(Sunday) Closed

Barbour Head Office

If you have a query for Barbour, then connect to their offices by calling 0843 557 5449. You can ask about stores and stockists, including Barbour special events. If you have further questions about Barbour products, then you can call to ask. You can also enquire about Barbour designing and manufacturing processes, as well as the aftercare possibilities for their specialist waxed products. There are supplies and guidance available for self-service aftercare and postal services for alterations and repairs.

Barbour Press Office

There is an exclusive press area on the Barbour website for members of the press. You must register to be able to access it and the hidden press resources. These include press releases, statements, images, and news from and about Barbour. Call 0843 557 5449 to speak to someone in media relations or PR at Barbour if you are unable to access the Barbour press area. You may also be able to contact their Global PR Executive for Barbour by sending an e-mail to the address abigail.donaldson@barbour.com.

Barbour Complaints

Complaints about Barbour products or stores should first go to the retailer or staff involved in selling the item. If a product is faulty, then you are entitled to a replacement, repair, or refund within 30 days of delivery or 12 months from purchase. Contact the retailer to discuss this. If you experience a persistent issue with Barbour, whether it is with the products, stores, or the staff, then complain directly to Barbour. Call 0843 557 5449 to escalate a complaint directly to the Barbour complaints department.

Barbour Careers

Whether at the Barbour House head office, the warehouse, or their stores, there are lots of career opportunities with Barbour. You could work in production, system analysis, marketing, customer service, sales, or management. You could manufacture or design the products or cater for the people who do. Barbour even offers placements for students. Call Barbour on 0843 557 5449 to enquire about recruitment and job listings. You can also find information about working at Barbour on their website.

Barbour Counterfeit

As a worldwide high-end brand, Barbour products are often replicated to a lesser standard than the original. Any fake Barbour products should be reported, as selling counterfeits under the Barbour brand is criminal activity. This merchandise can damage Barbour’s reputation and profits, so only buy from confirmed stockists if not directly from Barbour. Contact Barbour on 0843 557 5449 for authentication purposes if you have concerns about counterfeit products. However, they cannot issue refunds.

Barbour Charity

Barbour supports a range of charities, including their own, The Barbour Foundation. They support community and cultural projects, including countryside maintenance and outdoor crafts. Barbour likes to be environmentally responsible and even recycles their jackets. Call 0843 557 5449 if you have a question about their charity work or have a suggestion for a suitable organization that Barbour should work with. You can also find out how you can support Barbour and their partner charities.

Barbour Head Office Address

You can find the Barbour head office address below, although this is not their postal address. All post needs to be sent to the customer service address instead if you expect a response. You can ask to escalate an issue to the head office in your letter if necessary. Alternatively, you can e-mail them at customercare@barbour.com or escalate by sending an e-mail to the Barbour CEO at steve.buck@barbour.com. Otherwise, you can try info@barbour.com or contact Barbour on social media here or here.

Department
Address
Barbour Head Office
J. Barbour & Sons Ltd
Simonside Industrial Estate
South Shields
Tyne & Wear
NE34 9PD
Barbour Postal Address
J. Barbour & Sons Ltd
Customer Service Team
Unit 11
Follingsby Park
Gateshead
Tyne & Wear
NE10 8YG