0843 557 3411

Aviva is a large insurance group, offering insurance products in the UK and internationally. If you wish to contact the Aviva head office in London, you can do so by calling 0843 557 3411.

Aviva Contact Numbers

Department Contact Number Opening Hours
Head Office 0843 557 3411 Monday-Friday: 8am-5pm
Insurance Team 0843 178 3803 Monday-Friday: 8am-5pm
Claims Team 0843 218 9622 Monday-Friday: 8am-5pm
Pensions Team 0843 218 9686 Monday-Friday: 8am-5pm
Recruitment 0843 218 9687 Monday-Friday: 8am-5pm
Marketing 0843 218 9688 Monday-Friday: 8am-5pm

Head Office

The Aviva head office is based in central London. It houses several main departments of the company such as the legal department, recruitment and marketing. If you wish to speak to a department based at the Aviva head office, you can do so by calling 0843 557 3411. When you call this number, you will reach the Aviva switchboard. If you are a financial advisor, press 1. If your query is related to life insurance, press 2. Lastly, if your query is related to something else, please press 3 and tell the operator which department you would like to speak to.

Insurance Team

If you are an Aviva customer with an Aviva insurance policy, you can call the insurance team on  0843 178 3803. The insurance team will be able to answer questions relating to an Aviva insurance policy or to help with the legal information stated on your policy. When you call the above number, press 1 if your query relates to home insurance, 2 if it relates to car/van insurance, 3 for travel insurance and 4 for motorbike insurance.

Claims Team

If you have a question relating to a claim that you have made on your Aviva insurance policy, you can contact the Aviva claims department by calling 0843 218 9622. This could be because you are waiting for your claim to pay out, or because you have been paid an incorrect amount. When you call this number, you will hear a range of menu options. If your query relates to a home insurance claim, press 1. If it’s about car/van insurance claims, press 2. For travel insurance claims, press 3. For motorbike related claims, press 4.

Pensions Team

Aviva offers a pensions service which can help you boost your savings. It’s flexible and tax compliant, and you can transfer an existing pension into an Aviva pension. Aviva can help you invest your pension. If you have any questions about the investment aspect of the pensions or about the pensions in general, you can call 0843 218 9686. This number will get you through to the pensions department, where you can ask an operator to assist you.


If you are interested in working for the Aviva head office in London, or in one of the customer contact centres around the UK, you can contact the recruitment team by calling 0843 218 9687. The recruitment team will be able to advise you of any current vacancies and help you with the application. If you have been interviewed for a job at the Aviva head office, the recruitment may be able to advise you whether a decision has been reached or not.


Aviva runs several marketing campaigns to support the insurance products that it offers. If you are a broadcast journalist or a blogger and you wish to speak to Aviva’s marketing team, you can do so by calling 0843 218 9688. When you call this number, you will be able to speak to the marketing department about the current campaigns that Aviva is running. You can do this by pressing 3 to get through to the marketing department.

Other Ways to Contact Aviva

If you are looking for a quick answer to a question, you can tweet Aviva @AvivaUKSupport.

You can write to the Aviva head office at the following address:

Aviva Plc

St Helen’s, 1 Undershaft, London EC3P 3DQ