ASOS is an online fashion retailer, selling womenswear, menswear, accessories, beauty products and gifts. If you need to contact the ASOS head office which is based in London, you can do so by calling 0843 557 3394.
ASOS Contact Numbers
|Department||Contact Number||Opening Hours|
|Head Office||0843 557 3394||Monday-Friday: 8am-5pm|
|Buying||0844 826 8382||Monday-Friday: 8am-5pm|
|Design||0843 557 5080||Monday-Friday: 8am-5pm|
|Marketing||0843 208 4613||Monday-Friday: 8am-5pm|
|Marketplace||0843 208 2287||Monday-Friday: 8am-5pm|
|Complaints||0843 208 4614||Monday-Friday: 8am-5pm|
ASOS Head Office
The ASOS head office is located in Camden, London. The building is art deco, and it used to be a tobacco factory. It houses several important departments of the company such as design, buying, public relations and finance. If you wish to contact any of the above departments, you can do so by calling 0843 557 3394. When you call this number, you can press 1 to speak to customer care or 2 to speak to the head office. When you press 2, you will be put through to the ASOS head office switchboard.
The ASOS buying department is in charge of choosing brands to sell on the website. ASOS sells a mixture of independent brands and well-known brands. You can expect to see brands such as River Island, Pimkie, Boohoo, Missguided and Calvin Klein. If you are a brand and you wish to sell your products on the ASOS website, or you are already listed on there and you have a query, call the buying department on 0844 826 8382. This will get you through to the ASOS head office switchboard.
As well as selling popular brands, ASOS designs its own products with an in-house team. The team focuses on trend-led products at an affordable price point, as well as several different collections including wedding dresses, bridesmaid dresses and premium dresses. If you wish to work for the ASOS design team, or you want to find out more about the design process, you can call the ASOS design team on 0843 557 5080 – simply press 2 to be put through to the head office switchboard, who will be able to transfer you to the design department.
ASOS has several ongoing marketing campaigns, which are run by a team based at the ASOS head office. The site advertises in both the press and broadcast media. If you are a journalist or a blogger and you need to contact the ASOS marketing department regarding a campaign or use of imagery, call the marketing department on 0843 208 4613. When you use this number, you will be put through to the ASOS head office switchboard in Camden, and the operator will be able to transfer you to marketing.
ASOS has an online marketplace, where smaller independent brands can list their products for sale. If you are one of these brands or you’d like to sell in the marketplace, you can contact the ASOS marketplace team by calling 0843 208 2287. The team will be able to advise you on how to list your products in the marketplace as well as resolve any issues that you may have. When you call the number, you will reach the switchboard, and the receptionist will be able to transfer you to the marketplace team.
If you have any complaints relating to an ASOS product or service, you can call the ASOS complaints department on 0843 208 4614. You can use this telephone number to make a complaint about something you have bought from ASOS, a late/missing delivery or to complain about customer service. When you call this number, please press 1 to speak to customer care, who will do their best to resolve your complaint as quickly as possible.
Other Ways to Contact ASOS
You can contact ASOS customer care by tweeting @ASOS_Heretohelp.
You can also add ASOS on Snapchat to see the latest products and offers.