Asda is a large supermarket retailer based in the UK. If you need to contact the Asda head office (which is located in Leeds) for any reason, you can do this by calling the Asda head office contact number on 0844 826 0848.
Asda Contact Numbers
|Department||Contact Number||Opening Hours|
|Head Office||0844 826 0848||Monday – Friday: 9am-5pm|
|Customer Services||0843 320 9672|| Monday – Saturday: 7am-11pm
Sundays: 8am- 10pm
|HR||0843 557 5124||Monday – Friday: 9am-5pm|
|Payroll||0843 557 3638||Monday – Friday: 9am-5pm|
|Buying/Suppliers||0843 596 3088||Monday – Friday: 9am-5pm|
|Marketing||0844 826 8011||Monday – Friday: 9am-5pm|
|Complaints||0844 826 0848||Monday – Friday: 9am-5pm|
Asda Head Office
The Asda head office is located in Leeds, Yorkshire. It is a building called Asda House and it houses several departments including supplier management, finance, HR, marketing and customer service. If you need to contact the Asda head office for any reason, you can do so by calling 0844 826 0848. When you call this number, you’ll hear an automated message which will thank you for calling Asda House. You will hear a message relating to suppliers and then you’ll need to press 1 if you are a customer and two if you are a colleague. You will then be passed through to the appropriate department who can assist you with your query.
If you have a question or problem which relates to the Asda grocery department, George clothing or Asda Money, you can contact the customer service department on 0843 320 9672. This could be relating to returning a product, an experience in your local store, having a faulty or incorrect order delivered or an issue with Asda Money. The customer service department will do their best to answer your query whilst you are on the phone. When you call this number, you will hear an automated message which will thank you for calling Asda customer service. The message will inform you that the call will be recorded and then you will be presented with four menu options: press 1 if your query relates to an online grocery order, 2 for an online George order, 3 for store queries and feedback, and 4 for Asda Money, Asda Mobile, Asda Insurance or for technical help with electrical products. If you don’t select a menu option, you will hear the message again.
As an Asda employee, you might occasionally need to speak to the HR department, which is located in the Asda House building in Leeds. This could be the case if you are leaving the company and you require a reference, or because you are in a dispute with a colleague and you need HR to step in to find a resolution. If you wish to contact the ASDA HR department, you can do this by calling 0843 557 5124. When you call this number, press 2 to get through to HR.
Asda employees may wish to contact the Asda head office regarding their wages. To do this call 0843 557 3638, and ask to be put through to the Payroll department. You can use this number if your payment is late, or if you believe that you have been paid an incorrect amount. When you call the above number, press 2 when you hear ‘if you are a colleague’ to speak to the payroll department.
If you need to contact the Asda buying department as a supplier, or you would like to become an Asda supplier, you can do this by contacting the Asda House head office on 0843 596 3088. The team will be able to assist you if you are hoping to become an Asda supplier, or if you are a current supplier and you are having difficulties with your Asda account. When you call the buying/supplier number, you will hear an automated message, and you will need to press option 3 when you hear ‘if you are a supplier or contractor’ to get through to the relevant department.
Journalists and agencies may wish to contact Asda’s marketing department regarding their advertising campaigns. If you wish to contact the Asda marketing team, you can do this by calling 0844 826 8011, and they will be happy to assist you with any questions or problems.
Whether you wish to complain about an Asda grocery order, a George product or an Asda Money service, or anything in between, the Asda complaints team will do their best to assist you. You can make a formal complaint to Asda by calling 0844 826 0848 – the complaints team will do their best to resolve your query there and then, however, they may need to call you back with a solution if one is not immediately available.
Other Ways to Contact Asda
You can ask Asda a question online here if you’d rather not call.