Aqua Head Office Department Numbers
Aqua Head Office Contact Number
To call the Aqua Head Office, call 0843 557 4839 and you will be connected to a member of the team. The Head Office for Aqua is based in London. This number should be used if you wish to speak with an individual, or if you are unsure on which department you need to contact. If you would like to see more contact numbers from Aqua, see the table which can be found above – there will see more numbers for departments based in the Aqua Head Office.
For general assistance, or for help with signing up for an Aqua card, call the Customer Services team on 0844 2482 533. This will put you directly through to a member of the team. If you would like some general information, we suggest you call the Information Helpline on the number in the table above.
Account Services & Assistance
When you have an account with Aqua, you will have access to your account online. If you cannot access your account, you will need to call the Account Services Team on 0844 248 2534, who will be able to assist you further. Accessing your account online with Aqua is important, as you will be able to see your balance, send money and see your statement. If you believe as though your account has been hacked, or you have been a victim of Fraud, you will need to call this number immediately. Once you have done this, you will be put through to someone who can forward you to the Fraud emergency helpline.
If you have bad credit, unsure on what to do, and would like some information about the Aqua card, you can call the Information Helpline on 0844 248 2535. When it comes to credit, everything can become a little confusing. The Aqua website, as well as this line, can offer you some help and assistance towards finding the best credit card for you.
From time to time, you will need to make a complaint. This happens in all lines of business and may be for a number of reasons. If you have received bad service, are experiencing an error on the Aqua page or within your account, or you have been sent the wrong statement, you will need to call the complaints line on 0844 248 2536. This number is direct and will put you through to someone who will be able to assist you further.
If you work for Aqua and would like to be put through to someone who can help you with your pay, payslip or with your tax code, call the HR team directly on 0844 248 2537.