AO

0844 248 3347

Contact AO by calling 0844 248 3347 to connect to the AO head office in the UK. AO stands for Appliances Online, which is what they sell and where they sell them. AO specialises in selling household electricals in the UK and Europe. John Roberts founded Appliances Online in 2000 to start selling white goods over the internet. Following the rebrand in 2013, it became ao.com and began to offer smaller appliances and same-day delivery service. The company headquarters are in Bolton, Greater Manchester.

AO Contact Numbers

Contact AO in the UK by dialling one of these telephone numbers shown below during the following AO office opening hours.

Department
Phone Number
Opening Times
AO Head Office
0844 248 3347
(Mon – Fri) 8am – 10pm
(Sat – Sun) 8am – 8pm
AO Complaints
0844 248 3348
(Mon – Fri) 8am – 10pm
(Sat – Sun) 8am – 8pm
AO Press Office
0844 248 3349
(Mon – Fri) 8am – 10pm
(Sat – Sun) 8am – 8pm
AO Marketing
0844 248 3351
(Mon – Fri) 8am – 10pm
(Sat – Sun) 8am – 8pm
AO Recruitment
0844 248 3352
(Mon – Fri) 8am – 10pm
(Sat – Sun) 8am – 8pm
AO Investors
0844 248 3354
(Mon – Fri) 8am – 10pm
(Sat – Sun) 8am – 8pm

AO UK Head Office

Contact AO on 0844 248 3347 if you are trying to connect to the UK head office of this online retailer. You can call AO to ask for information if you cannot find what you are looking for online. Make enquiries about anything AO-related, from warranties to corporate social responsibility. Call to discuss product faults and recalls or promotional offers. This includes the “Buy More and Save” scheme or cashback opportunities. Or call AO to discuss the Pay on Finance option for online payments of up to £15,000.

AO Complaints

If you have already spoken to AO customer services about a complaint and they failed to resolve it, then call 0844 248 3348 to escalate this complaint. The complaint might concern the online store, products, prices, promotions, or delivery. Or it may be about a further service such as disconnection, disposal, or installation. If AO still does not provide a satisfactory resolution for you, then they might refer you to Retail ADR or the EU ODR for alternative dispute resolution instead of taking things to court.

AO Press Office

The AO press office runs their online media centre and handles general PR enquiries. They do not handle sales or customer advice, so only contact them if you are working in the media. Call 0844 248 3349 with media enquiries about AO. Get further clarification or request direct statements on press releases or the latest developments within the AO business. You can ask permission to use the AO logo or brand images or to reproduce written content from any of AO’s websites on your platform.

AO Marketing

AO is always looking to partner with appropriate brands and can expose them to their customer base of 2 million people. If you want to collaborate with AO, even just on an e-mail or competition campaign, then call 0844 248 3351. They might be happy to work with you, regardless of the current size of your business. Or if you would rather become an affiliate and earn commission by directing your own customers to AO, then you can also contact them. You can call to give feedback on advertising from AO.

AO Recruitment

As an employer, AO likes to say that it is “Against Ordinary” and only hires passionate people. If you are interested in working for AO, then call 0844 248 3352 with recruitment enquiries. Find out about career opportunities and get help with the applications and interviewing processes. Enquire about careers in specific departments, such as branding, IT, or sales. You could ask about employee benefits at AO or find out about opportunities in other areas such as customer service, distribution, or accounts.

AO Investors

Current or potential investors with an interest in  AO World plc can call 0844 248 3354. Find out where to access AO’s financial reports, including trading statements and results presentations. Enquire about upcoming events if you wish to attend. Ask for more details about AO share prices, including historical trends. Or enquire about the leadership of AO, including the board of directors, board committees, and their terms of reference. Learn how to access AO’s governance and compliance documents.

Other Ways to Contact AO

You can contact AO with complaints by e-mail at customerservices@ao.com. Members of the press can e-mail media enquiries to pressoffice@ao.com, while investors can send an e-mail to ir@ao.com. To contact the AO marketing teams, you can either e-mail affiliate@ao.com or partnerships@ao.com. Quick enquiries can also go to AO customer services by live chat or social media (Twitter or Facebook). Alternatively, you can contact AO at the UK head office by sending a letter in the post to the address here:

Department
Address
Head Office
AO
5a The Parklands
Lostock
Bolton
BL6 4SD