Ann Summers

0843 557 5448

Contact Ann Summers on 0843 557 5448 to connect to the head office for the adult retailer. The brand sells lingerie, cosmetics, sex toys, and other erotic products through 140 high street stores and their website. The founder, Michael Caborn-Waterfield, named the brand after his secretary. After purchasing the small chain after its first year in business, Ralph and David Gold made it into a high street boutique. David Gold’s daughter Jacqueline was the creator of Ann Summers parties. Today, she is the CEO.

Ann Summers Contact Numbers

Contact Ann Summers head office for information and advice regarding their products and services during their business hours.

Department
Phone Number
Opening Times
Ann Summers Head Office
0843 557 5448
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Ann Summers Products
0843 557 5448
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Ann Summers Party Plan
0843 557 5448
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Ann Summers Complaints
0843 557 5448
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Ann Summers Careers
0843 557 5448
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Wholesale and Franchise
0843 557 5448
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed

Ann Summers Head Office

Contact Ann Summers at the head office by calling 0843 557 5448 with any enquiries. Find out more about the business or locate a store near you. If you are new to Ann Summers, get reassurances about registering for an online account or discreet deliveries. Enquire about ordering, payments, deliveries, and returns or exchanges. You can also ask for help with gift cards and vouchers, whether you’re purchasing or redeeming them. Learn how to check the expiration date or remaining balance and top up a gift card. Enquire about the history of Ann Summers and their business practices. Or find out about current promotions and offers.

Ann Summers Products

Ann Summers sells a variety of products. Their fashion range offers swimwear, nightwear, and lingerie, which includes corsets, stockings, and suspenders. They are also known for offering a wide range of sex toys and bondage gear. You can also purchase themed fancy dress, or novelty gifts for individuals, couples, or hen do’s and stag parties. Customers can call 0843 557 5448 for guidance on Ann Summers products. They can advise you on suitable items or provide resources for further information about them. If something is out of stock, find out if it will be back. You can also call to request a copy of the latest Party Plan catalogue.

Ann Summers Party Plan

Thousands of Ann Summers parties take place every week across the UK. Ann Summers ambassadors have been hosting these famous gatherings since 1981. Groups of women can look at and discuss the most popular new items from the Ann Summers collection in a more relaxing environment than a public shop. Call 0843 557 5448 to book a free party. You can host it at your house, in a bar, or for an event. The hostess will receive 10% of the party sales. The Party Plan service includes fun party games, tips, and optional expert bra fitting. Contact Ann Summers to discuss joining as an Ambassador and running your own business.

Ann Summers Complaints

If you have a negative experience in an Ann Summers store or at a party, call 0843 557 5448 to raise your complaints. You can complain about the availability, quality, or pricing of products. Complain about a problem with delivery if your order does not show up in a reasonable time (7-10 working days). Your complaint might be about the packaging or the products themselves. Complain about health risks and safety hazards if you come across them. If you are not happy with your order after receiving it, then call to cancel it and arrange a return. Or you can call to report faulty goods and get an exchange or refund for them as well.

Ann Summers Careers

Besides being an independent Party Planner, there are plenty of roles at Ann Summers. There are retail stores, and many other departments including design, merchandising, marketing, IT, e-commerce, logistics, and finance. Call 0843 557 5448 to enquire about recruitment opportunities and current vacancies at Ann Summers. At the same time you can find out about the benefits of being an Ann Summers employee. Holidays, flexibility, staff discount, and internal progression are all available. You can apply for retail jobs or head office jobs online. Call this number for information on the application and interview process before you apply.

Wholesale and Franchise

Third parties may have an interest in purchasing wholesale bulk orders of Ann Summers products. Ann Summers partners with other international fashion retail companies to distribute their goods. They also provide opportunities for franchisees to join the business by running their own store. Call 0843 557 5448 to discuss either of these partnership opportunities. Enquire about the investment requirements and the training and further support from Ann Summers for franchising. Potential business partners can also contact Ann Summers by e-mail at partnerships@annsummers.com. This is for business enquiries only, not customers.

Other Ways to Contact Ann Summers

If you need to contact Ann Summers customer services, you can do so online. Visit the official Facebook page to send a message or send an e-mail to facebookteam@annsummers.com. You can also follow Ann Summers on Twitter for information or tweet to @ASHelpMe for assistance. The social media teams are available 5 days a week, as above. You can also e-mail customer services at ccare@annsummers.com. They aim to respond within 48 hours. To escalate a complaint, you could e-mail the Ann Summers CEO at JacquelineGoldOffice@annsummers.com. If you want to find an Ann Summers store, look online for the closest location.

Department
Address
Head Office
Ann Summers Ltd
Gold Group House
Godstone Road
Whyteleafe
Surrey
CR3 0GG