American Express

0843 557 3662

American Express is a Credit Card & Payment Company. They offer rewards along with Credit and Debit cards. To contact the Head Office for American Express, call 0843 557 3662 and a member of the Head Office team will be able to help you. If you would like to call a specific department, you can find many in the table below.

American Express Contact Numbers

Department Contact Number Opening Hours
American Express Head Office Contact Number  0843 557 3662 Monday- Friday, 9am-6pm
Account Services  0843 178 4443 Monday- Friday, 9am-6pm
Fraud Assistance  0843 178 4495 Monday- Friday, 9am-6pm
Customer Services  0843 178 4496 Monday- Friday, 9am-6pm
Complaints Line  0843 178 4497  Monday- Friday, 9am-6pm
HR  0843 178 4498  Monday- Friday, 9am-6pm

American Express Head Office Contact Number

The American Express Head Office here in the UK is based in London and can be contacted by calling 0843 557 3662. In the US, American Express is one of the most used credit cards. However, in the UK American Express is not so popular. To get in touch with a member of the Head Office, calling the affixed number will put you through to an automated service, from which you will be able to speak with a member of the team.

Account Services

All credit and debit cards with American Express will come with a login in order for you to access your account online. If you find that you are having trouble with your account, either you can’t log in, or you are locked out, you will need to call the Account Services on 0843 178 4443. This will put you through to a member of the team who can assist you in getting into your account, or lock it if you feel as though you have been hacked. If you believe you have been a  victim of fraud, call the Fraud Assistance line, which can be found directly below.

Fraud Assistance

If you believe that your card has been stolen, duplicated, or used without your knowledge, you will need to call the Fraud team on 0843 178 4495. This will enable a member of the team to access your account, cancel your card or find the source of the issue. It’s important not to panic if you believe as though you have been a victim of fraud, as the team are well equipped to deal with your issue as soon as possible. This line will put you straight through to the team, where you may be required to prove your identity by answering your security question.

Customer Services

Calling 0843 178 4496 will put you through to a member of the Customer Services team with American Express. This line can be used if you have a general enquiry regarding an American Express Service, or if you would some help with understanding online banking.

Complaints Line

In order to make a complaint, you can do so online or by calling the Complaints Line on 0843 178 4497. This is an automated service, which means that you will choose the complaints department from an automated service.


If you work for American Express, you can call HR via 0843 178 4498. This line is for users who need to query their pay, or would like to make a complaint about an aspect of their job. For general complaints, call the complaints line, which can be found above.