Amazon

0844 826 8084

Amazon is a large online retailer with a vast range of products. If you need to contact the Amazon head office, you can do so by calling 0844 826 8084.

Amazon Contact Numbers

Department Contact Number Opening Hours
Head Office 0844 826 8084  Monday-Friday: 9am to 6pm
Customer Services 0843 557 3372  Monday-Saturday: 8am-1opm

Saturday: 8am-6pm

Complaints 0843 218 9645  Monday-Saturday: 8am-1opm

Saturday: 8am-6pm

Jobs 0843 218 9646  Monday-Friday: 9am to 6pm
HR 0843 218 9647  Monday-Friday: 9am to 6pm
Payroll 0843 596 4170   Monday-Friday: 9am to 6pm

Head Office

The Amazon UK head office is located in central London. It houses several important departments for the company such as the HR team, marketing, finance and operations. If you have a query related to Amazon and you need to call the UK head office you can do so by calling 0844 826 8084. When you call this number, you will be asked to hold and an operator will get to your call as soon as they can.

Customer Services

If you have recently ordered something from Amazon, or you are planning to order but you are experiencing difficulty with the website, you can speak to the Amazon customer service team by calling 0843 557 3372. The team will be able to help you with a range of queries including finding stock of a product, making a complaint or reporting a faulty item. When you call the above number, you may hear a message relating to Amazon receiving a lot of calls, and it will warn you that you may be on hold for a while waiting for a customer service associate to take your call. From there, you will simply hold the line and an advisor will get back to you as soon as possible.

Complaints

Sometimes, customers receive faulty products or they are simply unhappy with the service provided by Amazon. If that is the case for you, you can call the Amazon complaints line on 0843 218 9645. You might wish to make a complaint regarding your delivery, the item you received or because you have been wrongly charged. A lot of Amazon complaints relate to being charged for Prime services after cancelling the free trial. When you call the number above, you will hear an automated message but no menu options, and you’ll be placed on hold until an advisor becomes available.

Jobs

Amazon is one of the UK’s largest employers, with several warehouses and offices throughout the UK. If you are interested in working for Amazon, you can call the recruitment team on 0843 218 9646. They will advise you of any upcoming recruitment drives for their warehouses and offices, and give you advice on how to apply. When you call the recruitment line, you will be asked to hold the line until someone becomes available to take your call.

HR

If you are currently working on behalf of Amazon and you need to contact the HR department at the head office in London, you can do so by calling 0843 218 9647. You may wish to contact the HR department regarding your working conditions, your salary or because of a dispute with a fellow colleague. When you call this number you will be asked to hold the line until an operator is available to take your call.

Payroll

If you are an Amazon employee and you have a query which relates to your wages, you can speak to the Amazon payroll team by calling 0843 596 4170. You can use this line if you have not been paid the right amount of wages, or to let Amazon know that your account details have been changed. You can get through to the payroll team by calling the number above by holding the line and waiting for an operator to become available.

Other ways to Contact Amazon

You can get customer support by tweeting @AmazonHelp.