- 2 Aldi Contact Numbers
- 3 Aldi Opening Hours
- 4 Aldi Head Office
- 5 Why would I need to call the Aldi head office contact number?
- 6 Aldi Stores
- 7 Aldi SpecialBuys
- 8 Aldi Online Shop
- 9 Returns and Refunds
- 10 Warranties
- 11 Popular Questions About Aldi
- 12 Aldi: Where does their food come from?
- 13 Aldi: How to complain?
- 14 Aldi: How many stores in Ireland?
- 15 Aldi: How to apply for a job?
- 16 What’s Aldi like to work for?
- 17 What Aldi foods are gluten free?
- 18 About Aldi
Aldi Contact Numbers
|Head Office||0844 739 1553|
|Customer Services||0844 453 0155|
|Complaints||0844 739 1553|
Aldi Opening Hours
|Head Office||Monday to Saturday 8am to 9pm, Sunday 9am to 7pm|
Aldi Head Office
|Department||Head Office Address|
|Aldi||Aldi Stores, Holly Lane, Atherstone, Warwickshire CV9 2SQ|
Why would I need to call the Aldi head office contact number?
- To find the location of your nearest Aldi store.
- To trace a particular product.
- To apply for a job at Aldi.
- To complain about customer service.
- To report a faulty product.
- To find out more information about a product recall.
Aldi stores are dedicated to providing customers with fresh groceries and good quality frozen/tinned food. At the Gold Grocer Awards 2016, Aldi won Grocer of the Year. The retailer also offers 100% Red Tractor assured meat. Mamia, the own brand range of baby products, has won several awards for products including nappies, baby food, and wipes. In the store, you’ll also find fresh bakery products and a range of meat and poultry goods.
Aldi focuses on getting its produce from British suppliers, such as Angus Soft Fruits, the Karro Food Group, and Roach Bros.
Twice a week, Aldi releases special offers on a range of homewares, electricals, clothing, DIY products
and much more. The Specialbuy ranges are released every Sunday and Thursday. Current/due to launch products include vintage homeware, garden play, fishing, Team GB Olympic merchandise and kids playtime products.
Aldi Online Shop
Some of Aldi’s SpecialBuy products are now available to purchase online, as part of an online store. You can opt for standard delivery, which is currently free, next day delivery or named day delivery, depending on your needs. You’ll get an email when your parcel is with the courier. If you have made an Aldi online account, you will be able to track your parcel. If you miss a delivery, your courier may attempt to re-deliver or will contact you to make alternative arrangements. Alternatively, you can opt to collect your parcel from a Collect+ point at a time which suits you. Collect+ has almost 6,000 locations across the UK, so you are sure to find one that is near to you.
Returns and Refunds
In stores, there is a 60 day returns policy, for both faulty items and ones that you have changed your mind about. You will be able to return the product for an exchange or refund, provided that you have a proof of purchase. For faulty products within 12 months of purchasing, you should contact the warranty provider. For items that you have purchased online, you can return them via Royal Mail. Alternatively, you can return the item via CollectPlus.
As mentioned above, some items may have warranties of up to 5 years. For confirmation, check the manufacturer’s plate on the item or refer to the product manual. Alternatively, the Aldi website has a tool where you can input the product name or code, and you will be able to see if that product has a warranty.
Popular Questions About Aldi
Aldi: Where does their food come from?
Aldi food is mostly sourced from British suppliers. Over 50% of products are produced within the UK, by UK suppliers. Milk and meat are sourced from Red Tractor approved farms.
Aldi: How to complain?
You can make a complaint to Aldi by completing the online feedback form. If you are contacting them in regards to a product, ensure you have the product name and receipt to hand. If you supply the barcode and batch number, this can help to speed up the complaints process. Alternatively, you can call Aldi on the number provided above for assistance. If you are unhappy with how Aldi has resolved your complaint, you can escalate it to Trading Standards or another alternative dispute resolution method.
Aldi: How many stores in Ireland?
Aldi has over 100 stores in Ireland, with plans to build more.
Aldi: How to apply for a job?
Initially, you can apply for a job at Aldi with an online application form. You’ll answer questions about your suitability for the role and be tested on your key skills such as arithmetic and memory. Then, for store assistants/stock assistants/caretakers/deputy managers, your answers will be screened and you’ll be invited to interview if you are successful. For assistant store managers and above, you’ll be asked to complete a video and phone interview before you are invited to take part in an interview at a regional distribution centre.
What’s Aldi like to work for?
You can see what Aldi is like to work for by looking at career review websites. On Glassdoor, the job review website, Aldi has a rating of 4.5 out of 5 stars. Comments include: “the pay and benefits speak for themselves”, “every day is a new challenge” and “long hours can make work/life balance a struggle”. On the job search site Indeed, Aldi has a rating of 3.2 out of 5. Comments include: “a challenging but rewarding workplace”, “long shifts” and “can be tedious”.
What Aldi foods are gluten free?
Aldi has a great range of gluten and wheat free products. Products include cereal, loaves of bread, sausages, biscuits and flour. The Aldi website also has several gluten-free recipes that you can create at home, such as flapjacks, fish pie, pasta bake, lamb skewers, and fishcakes.
For more about gluten-free products, you can call the number on this page.
Aldi has almost 10,000 stores in 18 countries across the world. The company was first founded by German brothers Karl and Theo Albrecht in 1946 when they took over a store ran by their mother. By 1960, the brothers had 300 shops, split into two separate groups: Aldi Nord and Aldi Sud. Aldi Nord operates in Denmark, France, and Poland whilst Aldi Sud operates in the UK, Ireland, Switzerland, Hungary, Australia, Slovenia, and Austria. Both divisions operate in the United States.
In the UK, Matthew Barnes is the CEO of Aldi. Internationally, the company turns over 53 billion Euros per year, according to the last figures from 2010.