0844 248 2567

Airbnb is a network in which property owners all over the world can rents out their spaces to paying customers. Calling 0844 248 2567 will put you through to a member of the Head Office team.

Airbnb Contact Numbers

Department Contact Number Opening Hours
Airbnb Head Office Contact Number 0844 248 2567 Monday- Friday, 9am-6pm
Airbnb UK Complaints 0843 208 2321 Monday- Friday, 9am-6pm
Airbnb Refunds Helpline 0843 208 2325 Monday- Friday, 9am-6pm
Airbnb Marketing Services 0843 208 8066 Monday- Friday, 9am-6pm
HR 0843 208 8067  Monday- Friday, 9am-6pm

Airbnb Head Office Contact Number

Airbnb works as a way for people to find rooms, flats, or even entire houses around the world to rent out for a trip. You simply browse through places you like the look of, message the owner and see if you can stay on the dates you would like, and wait for a response. Once they have got back to you, will be either be able to keep looking for the perfect property for you, or book the property there and then. You can access your Airbnb account both online and via the Airbnb app, which is available both on IOS and Google Play. If you are having trouble accessing your account, you can call the Airbnb Head Office on  0844 248 2567. Once you have called this number, you will need to enter your verified Airbnb number.

Airbnb UK Complaints

Calling the Airbnb Complaints Number will put you straight through to a member of the Airbnb Complaints team. You can call the complaints team for Airbnb on  0843 208 2321. If you wish to make a complaint about the Airbnb staff, or you would like to make a complaint about a host you have stayed with in the past through the Airbnb company, this is the number to call. The complaints department is situated in the London Head Office for Airbnb.

Airbnb Refunds Helpline

If you cancel your policy within one day of your booking, you will usually receive a full refund, minus any fees you have paid in the process of booking with Airbnb. If you would like to open a dispute with the company, you can do by either calling 0843 208 2325 or heading to the “help” section on the Airbnb site and app. The refunds department is based in the London office for Airbnb. To call this number, you will need to enter your authorised Airbnb number. Once you have done this, you will be able to proceed further.

Airbnb Marketing Services

The marketing department with Airbnb is responsible for the adverts and posts you see on the Airbnb social feeds. To contact a member of the marketing team, call 0843 208 8066 and you will be connected. The marketing department for Airbnb is based within the Airbnb Head Office here in the UK.


In order to contact a member of the HR team with Airbnb, you will need to call 0843 208 8067 and enter your authorised number. Once you have done this, ask for the HR department you will be transferred as soon as possible. For other department numbers, see the table at the top of this page. This number should only be used by official employees of Airbnb.